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As the restaurant industry trends toward using more and more technology to enhance customer experience, age old problems like searching for a guest’s table are finally being solved.
Balancing the benefits and the costs of new or upgraded point of sale equipment are key considerations when deciding whether Apple Pay is a good move for your business.
Dynamic signage and media expert Lyle Bunn takes a spin through analytics and merchandising in the drive-thru.
While many quick service restaurants and casual dining restaurants have the appetite for international expansion, they often wind up with indigestion after investing significant resources. The reason? These brands treat their international divisions as ancillary businesses, rather than as primary growth drivers.
Freeing employees from additional obligations at the register will translate into more customers being served in less time via faster lines.
Although fresh, quality ingredients are an essential part of a successful fast casual pizzeria, here's the secret recipe for success.
Sponsored by: Uncle Maddio's Pizza Joint
The top five articles trending on QSRWeb range from McDonald's to dessert trends to technology.
In a corporate situation, there are pros and cons for both the buyer and the manufacturer to use the rebate system.
We've all heard about the promise of digital menu boards. Here are some things to know when it comes to getting the most from a digital menu-board deployment.
Sponsored by: NEC Display Solutions
Everyone has a sweet tooth, but the question is, what are the flavors that customers most crave?
Facebook finally adopted the publishing model of the old school media: If you want to publicize your business, you have to pay. Small business owners and restaurateurs will have to quickly re-evaluate their marketing plans for 2015.
Although mobile and social media marketing have been hot industry topics for the past few years, you can’t have a strong digital showing without first developing a solid marketing campaign. At the 2014 Fast Casual Executive Summit, this panel dissected a variety of campaigns to see why some work and why some don’t.
The success of your brand lies in good, old-fashioned customer service — with the emphasis on "good."
The upcoming year will be filled with changes and trends that affect how you interact with both job seekers and current employees.
Technomic research recently predicted that the $680 billion restaurant industry will see three percent growth in 2015. What else can industry leaders expect in 2015?
Only through a commitment to education will we have the ability to help others meet a proper standard that can help catering and restaurant leaders adapt to the market changes.
Now that menu labeling has passed and everyone knows the rules and expectations, it is important to address the best way restaurant leadership should handle nutritional analysis.
Wienerschnitzel's Chief Visionary Officer is hoping to introduce the 53-year-old hot dog brand to a new, young audience through strategic sponsorships.
McDonald's now infamous Super Bowl ad promoting its new campaign of accepting hugs for payment has exploded on Twitter, and not in the gentlest of ways.
At the start of 2014, I was heavily anticipating the final FDA menu labeling regulations and its subsequent impact on the restaurant industry. While it took longer than expected for the FDA to make its ruling, I am thrilled that...
Franchise Times announced its lineup for the Franchise Finance & Growth Conference April 20-22, 2015 in Las Vegas.
Louisville, Colorado-based customer intelligence solutions provider Market Force Information released the results on its latest study on consumer's favorite quick-service restaurant chains. The study includes four food categories: pizza, Mexican fare, chicken and sandwiches.
Sonic announced that system-wide same-store sales for its second fiscal quarter have increased.
Del Taco, a Mexican quick service restaurant, reported that the brand is making significant strides in the South, with a focus on expansion in Georgia, Florida and the Carolinas.
The U.S. restaurant count decreased by about 1 percent from a year ago to 630,964 units, according to a count of U.S. commercial restaurant locations compiled in the spring and fall each year by The NPD Group, a global information company.
Dairy Queen kicks off its 75th anniversary this spring with Free Cone Day on Monday, March 16.
The Krystal Company and Stevi B's Pizza announced that they have selected OnsiteRIS, Inc. as their one-stop provider of information technology infrastructure maintenance.
Dunkin' Donuts is turning up the heat with a new Spicy Omelet Breakfast Sandwich. An ultimate kick start to any morning, the Spicy Omelet Breakfast Sandwich features egg, bacon, jalapeno peppers, red bell peppers, habanero and pepper jack cheese.
Baskin-Robbins, the world's largest chain of ice cream specialty shops, today announced its new March Flavor of the Month, Snacknado, which is a "whirlwind" of sweet and salty snacks.
Japan-based Mister Donut brought a taste of Brooklyn to its customers with the introduction of "palm-sized" dessert pizza topped with marshmallows, chocolate and strawberry sauce.
The RPI – a monthly composite index that tracks the health of and outlook for the U.S. restaurant industry – stood at 102.7 in January, which represented the fourth consecutive month above the level of 102.
Small business restaurant owners in all segments of the chain restaurant industry, including quick-service, fast casual and table service restaurants strongly support legislative efforts to repeal the unnecessary ethanol mandate, according to a statement from the National Council of Chain Restaurants.
Women’s Foodservice Forum announced that Buffalo Wild Wings CEO Sally Smith, Coca-Cola Chairman and CEO Muhtar Kent and McDonald’s CEO Don Thompson will be keynote speakers for the 2015 WFF Annual Leadership Development Conference.
The National Pork Board in partnership with Crimson Hexagon analyzed more than 30 million Facebook, Instagram and Twitter food posts with Crimson Hexagon's ForSight Tool to discover what makes up an American meal.
Popeyes Louisiana Kitchen Inc. reported results for fiscal 2014 ended Dec. 28.
Tokyo-based Asrapport Dining Co. Ltd announced a franchise agreement with Taco Bell Corp. to open locations in Japan.
Golf legend Jack Nicklaus has launched his own ice cream brand, Jack Nicklaus Ice Cream, manufactured by a division of The Schwan Food Company
KFC U.K. will unveil an edible coffee cup later this year.
Long John Silver's announced the appointment of James O'Reilly as chief executive officer.
Sonic Corp. announced that the company will present at the Bank of America Merrill Lynch 2015 Consumer & Retail Conference at the Palace Hotel in New York City.
Aslam Khan, the largest franchisee of the Church's Chicken system, received an award for 2014 Entrepreneur of the Year at the International Franchise Association's annual convention this month in Las Vegas.
The Wendy's Company announced that its Board of Directors has elected Michelle "Mich" Mathews-Spradlin to serve as a director of the company.
Networld Media Group announced the launch of the Interactive Customer Experience Association, which will promote and accelerate the convergence of customer experience technologies and disciplines across all consumer channels.
The U.S. Department of Agriculture's Food Safety and Inspection Service (FSIS) and Kenosha Beef International have received no reports of illness.
Dunkin' Donuts announced the signing of a multi-unit store development agreement with a new franchise group, Donut World, LLC, to develop two Dunkin' Donuts restaurants and one combination restaurant.
Arizona-based Burger King "Franchisee of the Year" winner is celebrating the award by giving bonuses to Arizona employees.
The QSR chain is piloting its new online order and delivery service through its Burger King Delivers website.
TubeMogul, an enterprise software company for digital branding, and Quiznos, a quick-service restaurant chain announced an agreement to consolidate Quiznos' video advertising through TubeMogul's platform.
Plant proteins, insects, algae, and synthetic biology sources may make up over 50 percent of the alternative protein market by 2054.
The Middleby Corporation announced it will acquire the assets and the manufacturing facility of the High Speed Slicing business unit of Marel, which has annual revenues of approximately $15 million USD.
Managed network and cloud solutions provider EarthLink Holdings Corp. has unveiled a new Managed Security Monitoring Service designed to actively monitor customers' network, servers, routers, Point of Sale (POS) devices, laptops and desktops.
States whose restaurant workforces represent the largest proportions of their overall employment include Nevada, with 16 percent; Hawaii, with 14 percent and Florida, with 12 percent. Nationally, the percentage is at about 10 percent.
The Federal Trade Commission alleges that if the merger between Sysco and US Foods goes forward as proposed, foodservice customers, including restaurants, would likely face higher prices and diminished service.
Feb. 26 is National Chili Day and Founders Days for Gold Star Chili
Popeyes Louisiana Kitchen announced the Sprite Popeyes Ultimate Sports Fan Experience.
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