FEATURES


How QSRs and fast casuals are fighting for market share

The QSR segment satisfies customers based on speed and accuracy, and the food is cheap and easy to consume on the go.

Teaching in-store and digital ordering to play nice

One of the leading brands is on its way to a digital ordering majority. Is your brand ready to handle the demand from outside your walls?

Uses of Digital Signage in Transportation

Digital signage quickly is replacing static signage in transportation applications. Along with displaying schedule information, digital signage can serve double duty by advertising products and services and generating additional revenue.

Sponsored by: LG Electronics USA, Inc.

How do you become the Uber of food?

When an idea comes along like UBER or OpenTable, you have to challenge the status quo and create a better way to serve the customer.

Back to the Basics takes a deep look at the restaurant industry workforce

'I truly believe that great things come from people getting together and collaborating,' Mike Tyler, CEO War Room.

3 Reasons Green Tea Generates More Revenue for Restaurants

Making green tea a mainstay in a restaurant's beverage lineup can draw customers and boost sales.

Sponsored by: DS Services of America, Inc.

Breakfast, beverage competition gets a grip on Dunkin’s sales

The quarter marked Dunkin’ Donuts’ highest afternoon guest count on record, and weekly sales in June reached the highest volume.

Turning social media likes into restaurant traffic

Offer customers something, like a discount or a recipe, in return for their like.

McDonald’s points finger at marketing for sales shortfall

As part of its operations reset initiative, the chain has started to see order accuracy improvements.

How two QSRs leverage Walmart locations for brand exposure

Walmart customers are similar to Checkers and Philly Pretzel Factory customers in their quest for value, speed and convenience.

6 steps to promote staff, customer allergen awareness

Have a disclaimer up in your restaurant that lets customers know the efforts made to accommodate diners with special dietary needs.

LevelUp's new StartUp program aimed at limited-service restaurants

Consumers don't become comfortable making mobile payments until their third transaction.

Taco Bell breakfast generating up to $120K in incremental sales

In less than six months, the brand's breakfast business is above breakeven and is about 7 percent of the menu mix.

Are Millennials really that hard to please?

Exceeding expectations on food taste is the best way to assure a great experience across generations.

Why is the speakeasy bar concept growing internationally but not in the US?

Colombian-based Wingz's customers require an electronic key to gain access to its restaurants.

Holy jalapeno! How hot will menus get?

Sriracha, according to CCD Innovation, is in 2014 what chipotle was in 2009.

How one restaurant concept leverages Yelp reviews for sales growth

Every star on a Yelp review leads to a 5 to 9-percent increase in revenue and First Watch uses the site as part of its business model.

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NEWS


Del Taco installing benefits software to manage Obamacare requirements

Del Taco has selected BenefitFocus' HR InTouch Marketplace cloud-based benefits software solution to support benefits administration and relative requirements from the Affordable Care Act. According to a news release, HR InTouch Marketplace will provide Del Taco with a single online...

Carl’s Jr., Hardee’s facilitate a Paris Hilton comeback

Carl's Jr. and Hardee's TV spot for the new Texas BBQ Thickburger pays homage to Paris Hilton's 2005 commercial for the brands, titled "I love Paris." The newest installment features a Texas twist on the original, which featured Hilton in...

TCBY and Mrs. Fields will debut dual-brand locations in LA

Famous Brands International, parent company of TCBY Yogurt and Mrs. Fields Cookies, plans to expand to debut its dual-brand layout in Los Angeles. The dual-branded locations will mark TCBY’s return to the LA market after not having been there since 2010, according to a news release.

Webinar will introduce beacon, geo-fencing basics for restaurants

Beacons can be powerful tools for reaching customers right outside a restaurant's front door, and getting them through the front door. A free live webinar sponsored by Splick.it and hosted by FastCasual.com will help restaurants understand beacons and geo-fencing and...

Tyson Foods sells poultry businesses in Mexico and Brazil

Tyson Foods Inc. has reached a definitive agreement with JBS SA to sell its poultry businesses in Mexico and Brazil.

Dunkin' Donuts continues Minnesota expansion

Dunkin' Donuts has signed a multi-unit store development agreement with new franchisees, Brian and Sharon Weidendorf, to develop seven restaurants in Duluth, Minn., and the surrounding areas. The first restaurant is planned to open in spring 2015. According to a...

Popeyes comes up with another tear-apart LTO

Popeyes Louisiana Kitchen has introduced a new LTO that guests can tear apart – the Tear'n Tenderloin Chicken is available now through Aug. 25.

Del Taco launches new franchise development incentive program

Del Taco has added a new franchise development incentive programs for 2014, its 50th anniversary year. The company's objective, according to a news release, is to build on record sales at its more than 550 restaurants nationwide. "This past year...

FreshBerry opens 20th location in Saudi Arabia

Tulsa, Okla.-based FreshBerry Frozen Yogurt has opened its 20th store in the Kingdom of Saudi Arabia with franchise partner United Food Company. The newest location is in Jizan, in the Southern Region of Saudi Arabia. It is a co-branded store with Dallas-based Pizza Inn.

Rita's raises $300K in fight against childhood cancer

Rita's Italian Ice announced today it raised $300,000 for Alex's Lemonade Stand Foundation, a national nonprofit dedicated to fighting childhood cancer. A check presentation will take place July 30 at Rita's Cool Support Center, in Trevose, Pa., with Liz &...

Dairy Queen, Chips Ahoy debut Blizzard partnership

To mark the 50th anniversary of the Chips Ahoy! cookie, Dairy Queen has launched the new Chips Ahoy! Blizzard Treat. The new offering has been named the August Blizzard of the Month. According to a news release, this marks the first time Chips Ahoy! has partnered with a QSR brand.

San Diego City Council passes minimum wage hike

On Monday, the San Diego City Council approved an ordinance that would raise the minimum wage to $11.50 an hour by January 2017, according to a report from Reuters. It's not a done deal. Mayor Kevin Faulconer, who has threatened to veto the bill, has 10 business days to act.

California franchisee acquires 39 Wendy’s restaurants

Rancho Santa Margarita, Calif.-based Cotti Foods has received a $39.4 million business loan from GE Capital’s Franchise Finance for the acquisition of 30 Wendy’s restaurants, the remodeling of existing units and the development of new units. According to a news...

Wendy’s testing build-your-own sandwich model

The build-your-own model is quickly becoming the rule rather than the exception in the restaurant industry, thanks to fast casual players such as Chipotle. It has made its way into the pizza space and even McDonald's has tried out the model. Now, Wendy's is testing a build-your-own sandwich program.

Arby’s shifts focus to proteins with new marketing campaign

Arby's execs believe high quality meats are the brand's unique differentiator in the QSR segment.

KFC Canada’s fast casual concept plans expansion, beer menu

KFC Canada announced the expansion of its KFC Fresh fast casual concept, which first made its debut in December 2013. "KFC Fresh began as Canada's incubator for signature innovation, so we're delighted to announce that we're expanding and evolving the...

QSR workers hold first convention to support minimum wage fight

More than 1,000 quick-service employees from around the country participated in the first-ever National Fast-Food Worker Convention last weekend. The convention was held in Chicago and included speakers such as Rep.

McDonald’s Japan cuts off China chicken supply

McDonald’s Japan announced that it will stop selling all chicken products from China, and will also stop selling chicken McNuggets in Hong Kong, following the recent scandal alleging that its Chinese supplier, Husi Food Co., was selling expired meat. McDonald’s...

El Pollo Loco begins public trading at $15 per share

On Thursday, El Pollo Loco Holdings Inc. announced the pricing of its initial public offering of 7,142,857 shares of common stock at $15 per share. According to a news release, in addition, El Pollo Loco has granted the underwriters a 30-day option to purchase up to an additional 1,071,429 shares.

Younger consumers prioritize speed of service and technology

Generation Z, Millennials, Generation X and Baby Boomers total about 74 percent of the U.S. population, and make up a majority of foodservice consumers.

Bloomberg puts Burger King CEO’s age, experience under microscope

Bloomberg Businessweek’s cover today shows a booster seat on top of a throne with the accompanying headline, "Burger King is run by children." The story’s spotlight centers on CEO Daniel Schwartz, who is 33 years old and one of the...

Whole Grains Council sets topics for November conference

Oldways and its Whole Grains Council have announced its conference, called Whole Grains: Breaking Barriers, is set for Nov. 9-11, 2014 at the Hyatt Boston Harbor in Boston.

Nestlé Toll House Café marks two openings in a week

A new Nestlé Toll House Café by Chip opens today at the Sikes Senter Mall in Wichita Falls, Texas, marking the state’s 25th location. The location is one of 18 cafés set to open this year under a master lease...

Roy Rogers continues East Coast expansion

Roy Rogers Restaurants has signed a franchise agreement with Ed Abramson for a new location in Brick, N.J. The Brick Roy Rogers is projected to open in early 2015, marking the franchisee’s second restaurant opening in the Ocean County market....

Focus Brands selects purchasing group to manage supply chain

Focus Brands Inc. has selected restaurant supply chain buying group SpenDifference to manage purchasing for its more than 3,000 domestic locations across six concepts.

Krystal adds new leadership to marketing, supply chain departments

The Krystal Company has announced additions to its leadership team to support the company’s growth initiative, which includes reaching the $1B mark. Jason Abelkop and Chris Kermode will join the team as chief marketing officer and vice president of supply chain, respectively.

Yum! drops China meat supplier, McDonald’s maintains relationship

Following the latest supply chain controversy in China, in which OSI Group employees were accused of using meat that fell on the ground and selling meat that had long been expired, Yum! Brands announced it was cutting ties with the...

Franchisors invited to meet with potential investors at Chicago event

Qualified franchise brands seeking to fuel their next level of growth have an opportunity to meet potential investors at the third annual Franchise Capital Exchange, to be held Aug. 25-27 at Hotel Sofitel in Chicago. A limited number of slots...

Rise Biscuits & Donuts launches worldwide franchise program

Rise Biscuits & Donuts recently announced the launch of its worldwide franchise program. Rise has partnered with Fransmart, the franchise development company behind brands like Five Guys Burgers and Fries and Qdoba Mexican Grill, as the exclusive franchise development partner....

Cousins Subs now testing the sale of Wrigley gum products

Cousins Subs is launching a 12-month systemwide test of Wrigley chewing gum and mint products, including Orbit Spearmint Sugarfree Gum, Hubba Bubba bubble gum and Altoids Peppermint mints at all locations. According to a news release, the products were originally...

Kids LiveWell marks third anniversary with 150 restaurant brands

The National Restaurant Association’s Kids LiveWell program is celebrating its three-year anniversary this month. The voluntary program has grown from 19 to 150 participating restaurant brands in that time, representing more than 42,000 locations nationwide.

Dunkin’ Brands partners with NAACP to increase franchising opportunities for people of color

Dunkin' Brands has announced a partnership with the National Association for the Advancement of Colored People to increase African-American participation in the franchise industry and provide more business opportunities for people of color.   The partnership was launched today at the NAACP's annual convention in Las Vegas.

Villa Enterprises adds hibiscus, mango, pomegranate tea flavors

Villa Enterprises has added new flavored iced teas including hibiscus, mango and pomegranate at its restaurant concepts, Green Leaf’s and Bananas Smoothies & Frozen Yogurt, participating locations for a limited time. Also, Green Leaf’s & Bananas has kicked off a...

NAACP passes resolution in favor of $15 minimum wage

On Tuesday, the NAACP unanimously passed a resolution supporting a $15 minimum wage. Partial text of the resolution is below. WHEREAS, the promotion of economic justice for all is a cornerstone of the NAACP’s mission, and the organization has steadfastly...

Former Jimmy John's CEO launching location aware mobile ordering platform

Gregg Majewski, former CEO of Jimmy John's, announced today that he is launching Qmyfood, a mobile ordering platform which features location aware technology. According to a company press release, Qmyfood grew out of Majewski's frustration as a restaurant operator with...

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