Burger King gives health food trend a big Cheeto-ey slap in the face

Americans have a real love affair with cheese. We're not talking that upscale, potent-smelling offbeat stuff favored by many in other parts of the globe.

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Video: Retailers dive into technology at Interactive Customer Experience Summit

The Interactive Customer Experience (ICX) Summit featured almost three days of education, networking and tours.

Meet Extra Crispy Colonel - KFC's answer to a product awareness problem

Kentucky Fried Chicken has a problem. According to its marketing research, half of Americans were unaware that it sells anything except its moister-crusted Original recipe fried chicken.

National Retail Federation asks U.S. House to put OT regulation 'on pause'

The House Small Business Committee this week got an earful from the National Retail Federation on the Federal overtime regulations set to become effective Dec. 1. The NRF said the regulation will not only freeze hiring but will also lead to lay-offs and demotions.

Check out highlights from ICX Summit in Dallas

The 2016 Interactive Customer Experience Summit featured almost three days of education, networking and tours.

Americans have lots of new-found love for fast food, but still smitten with full-service

Americans are feeling the love a little more these days for fast food, according to this year's customer satisfaction survey and index for the food service industry. But, as a nation, our true love is still heading out to a full-service restaurant for a meal.

Still need to fill some summer employee spots? Look for candidates with camp counselor qualities

Need some pinch-hitters to flesh out the spring hires that didn't work, or didn't last? Think about candidates who've had experience as camp counselors, or show those kinds of qualities because they are often both leaders and team players who work well in the restaurant setting.

Harris Poll forewarns of potential upheaval due to upcoming OT regulation

Americans have a hard time putting work away. In a new Harris Poll, most said it's at least partly because they have too much to do to in an eight-hour day.

Are you ready to 'pitch' your fast casual concept?

Fast Casual is now accepting entries for The Perfect Pitch — what we like to describe as a friendlier version of "Shark Tank."

International franchise expansion requires hefty work upfront

Domestic franchisors, whether running one location or 100 in the U.S., face a challenging journey in the quest to go international.

Snapchat campaigns capture a lot of dough for Virginia pizza chain

Ever thought of using that perpetual teenage social media favorite, Snapchat, in your social media marketing? Virginia-based Firenza certainly did, and the results have been very gratifying.

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RESOURCES




How Big Data is Revolutionizing the Restaurant Industry

This guide explains why tapping into the value of big data doesn’t have to be a colossal challenge, and stresses that it’s actually possible for you to use, collect and combine information from all aspects of your business.

Type: Guide

Sponsor: GoodData




How to Get the Most From Your Store Systems Investment

The world of retailing is becoming increasingly challenging and fraught with competition. Merchants that invest wisely in store systems, make the most of these investments and lean on a knowledgeable, service oriented technology partner to get the job done and ensure they remain on a firm foundation in the short and long term alike.

Type: White Paper

Sponsor: Mainstreet, Inc.




Cost Control in Food & Beverage

By sharing the findings of the research with food and beverage operators globally, Oracle Hospitality aims to show that managing labor, inventory, and loss prevention is a global challenge that can be met by putting cost-control technology at the very heart of your operation.

Type: White Paper

Sponsor: Oracle




Samsung Digital Signage Displays Transform Branch Banking Experience

See how Mountain America used digital signage to optimize their banking and financial services for their customers.

Type: Case Study

Sponsor: Samsung Electronics America




The Ins and Outs of Digital Signage

General learning on digital signage options and how businesses benefit. Download this ebook from Samsung.

Type: White Paper

Sponsor: Samsung Electronics America




Follow The (Digital) Signs [Infographic]

Review the infographic from Samsung to see survey results regarding the key use cases and the recognized benefits of digital signage.

Type: Infographic

Sponsor: Samsung Electronics America


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