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A menu analyst says the most creative foodservice in the world is being done on college campuses, and that idea generation should start there.
CEO Cheryl Bachelder said human capital, focused on both employees and guests, is a compelling, profit-driven strategy.
The test will take place in the fourth quarter, with an anticipated app update to support ordering in the beginning of 2015.
A YouGov survey reported 7 out of 10 patrons agreed a wobbly table would give them a negative impression of a restaurant.
Truly customer-centric organizations seek out the technology that best allows them to listen to their customers—both individually and in aggregate.
Sponsored by: InMoment
Because of the heavy traffic volume at the drive-thru, Panasonic's Jeff Pinc said the industry is in the beginning stages of wide adoption of outdoor digital displays.
Even for brands in which digital ordering represents a small percentage, its search traffic and order traffic represents a meaningful sample size from which brands can glean valuable insights.
It’s hard to define a generation, but “Millennials” is the popular term for those who were born between 1980 and 2000. It’s clear that this burgeoning generation has preferences and behaviors different than their predecessors—especially when it comes to jobs.
Sponsored by: Snagajob
During the company's investor day this week, CEO Nigel Travis said that being a global company is more difficult than ever because of social media.
#CONNECTsummit14 included mobile innovation leaders from across the spectrum: tech, restaurant, retail.
Online ordering is the perfect way to remind students, parents and school administrators that you care about their needs by offering them a quick and value-oriented way to order their meals.
Restaurant marketers can capitalize on this trend by thanking guests for their contribution with special offers.
Such technology decreases a customer's perceived wait time by up to 40 percent.
Apple tries to make everything easy for consumers and that usually equals widespread consumer adoption down the road.
The focus on establishments that serve food items will become more prevalent as the number of people born with allergens continues to increase.
The company plans to test a loyalty program by the end of this year.
By combining NFC with finger touch recognition technology, Apple is able to offer NFC payment securely inside PassBook, making PassBook more relevant than ever.
The new mobile wallet eliminates the need for a magstripe, instead generating a single-use, unique number for each transaction.
Cutting costs by creating limited time offers or new menu items that scale down the serving of animal protein could be interesting to test with consumers.
A remodeled McDonald's restaurant has re-opened in Boulder, Colo., with new features such as wooden tables, partition walls, digital menu boards with video and flatscreen TVs. The restaurant is also designed with red, grey and black colors, rather than the brand's signature gold.
Tim Hortons Cafe & Bake Shop is celebrating National Coffee Week with the launch of any size coffee in regular or dark roast for $1. The offer is good from today through Sept.
White Castle today sent out a promotional email announcing its new Slider Italiano Fest. The Italiano Fest includes new menu items such as mozzarella cheese sticks, a crispy chicken Italiano Slider, a grilled chicken Italiano Slider; and a pizza Slider....
In a letter to World Health Organization Director-General Dr. Margaret Chan, CEOs of food and non-alcoholic beverage companies and members of the International Food & Beverage Alliance, which includes McDonald's, announced a set of enhanced global commitments that will guide...
New tablet features larger, 10-inch screen format.
Dunkin' Donuts’ has announced its first Global Coffee Day celebration, which will be held Sept. 29. For three years, Dunkin' Donuts has celebrated National Coffee Day in the US with special offers.
Beginning in 2016, the Massachusetts Restaurant Association's newly announced partnership with the National Restaurant Association for the New England Food Show will begin. The NEFS is the largest tradeshow of its kind in the Northeast, according to a news release.
While a variety of QSR chains celebrate International Coffee Day by offering free java Sept. 29, Taco John's is getting an early start.
Sonic has presented its Troy Smith Hall of Fame award to franchisee Buddy McClain. The award is the highest offered by the Sonic system and is named after the brand’s founder. McClain is the CEO of MVP Sonics.
Heartland Payment has introduced a mobile and online ordering solution for restaurants. The solution, called Heartland Mobile and Online Ordering, was released in partnership with ToGoTechnologies. "Restaurants are looking for a competitive mobile ordering solution that will match the functionality...
PAR Technology Corporation has announced its acquisition of Brink Software Inc., a provider of cloud-based point-of-sale software for restaurants. The acquisition will give PAR Technology the ability to develop, deploy and service cloud technology solutions for quick-serve, fast casual and casual dining restaurants, according to a news release.
McDonald's is leveraging its partnership with Apple to offer surprise activations for people waiting in line today for the iPhone 6 launch. McDonald's brand ambassadors are on site today at the Apple flagship store in New York City, as well...
McDonald's board of directors this week declared a quarterly cash dividend of 85 cents per share, payable on Dec. 15 to shareholders of record on Dec.
Carrols Restaurant Group announced Thursday that it is expanding its Burger King portfolio with the acquisition of 30 restaurants in North Carolina. Burger King's largest franchisee exercised its right of first refusal to purchase the 30 units in eastern North...
Returning to a traditional 40-hour definition would benefit employees through more hours and income, say trade organizations.
Chick-fil-A restaurants in the Cincinnati and Dayton, Ohio, area can now pay for their meals through their smartphone. The chain has rolled out a new mobile payment system in this market, according to Fox 19 News. The free app is available on Android and iOS platforms.
Following Dunkin Donuts announcement Wednesday that is has committed to sourcing only 100-percent sustainable palm oil by 2016, Krispy Kreme made a similar pledge. On its website, Krispy Kreme said its efforts to source "responsible" palm oil began in January...
Auntie Anne's has opened a test unit in a Meijer superstore location in Fort Wayne, Indiana.
The National Restaurant Association is now accepting applications for the 2015 Kitchen Innovations Awards – the program's 11th year. According to a news release, the KI Awards recognize foodservice equipment and technology advancements. Winners are demonstrated at the annual NRA Show in May in Chicago in the Kitchen Innovations Pavilion.
Krispy Kreme's board of directors has increased the company's current share repurchase program from $80 million to $105 million. The current authorization was originally approved by the board in July 2013, and was increased from $50 million to $80 million...
As part of its attempt to sharpen its marketing focus and turn sales around in the US, McDonald's has named its first-ever vice president-customer officer. According to Ad Age, Fred Ehle will report to CMO Deborah Wahl and will be...
More than 6,000 FlashRight Suggestive Sell Displays have been installed at Burger King restaurants throughout the country. According to a news release from FlashRight, the displays are designed specifically for outdoor use in the drive-thru and are placed at the point of purchase on the speaker post or confirmation order display.
The International Franchise Association is sponsoring an expo for potential franchisees Oct. 23-25 at the Anaheim Convention Center.
In a recent case study by food technology provider Nextep Systems, the company outlined the challenged it faced in working with SAVOR…Chicago to accommodate a large number of guests on a budget at Chicago's McCormick Place Convention Center.
Senator Minority Leader Mitch McConnell and Senator Lamar Alexander have introduced the National Labor Relations Board Act on the heels of the NLRB's decision ruling that McDonald's is culpable for wage theft accusations raised by its franchisee employees. In response,...
Dunkin' Brands announced this week its commitment to source only 100-percent sustainable palm oil in the US by 2016. According to a news release, the company will work with its suppliers and its franchisee-owned purchasing cooperative to source palm oil...
British Columbia-based DougiedogDinerTruck has deployed nTrust, a digital cash platform that launched in Canada via Cloud Money. With the launch of nTrust's new mobile app on iTunes and Google Play, the Dougiedog food truck is now offering digital payment capabilities...
McDonald's is hosting Education Workshops in the Los Angeles market, in partnership with actress and singer Arden Cho. The workshops are scheduled for: Sept. 20 from 10 a.m.
Krispy Kreme and Sony Pictures Consumer Products have teamed up for a new promotion that celebrates the 30th anniversary of the Ghostbuster movie. As part of the promotion, two new marshmallow Kreme-filled doughnuts have been introduced to the Krispy Kreme menu. The Ghostbusters and Stay Puft Marshmallow Doughnuts will be available Sept .
Corey Bradley has joined Bruster's Real Ice Cream as its new vice president of Franchise Development. According to the company, Bradley was hired to help with the chain's turnaround and growth strategy. He most recently served as director of Franchise...
McDonald's McCafé coffee will be available at grocery stores throughout Canada this month. According to Reuters, the retail line is part of the chain's strategy to gain ground on Tim Hortons and Starbucks in that market.
From now through Nov. 30, Cinnabon Bakeries are offering a fall menu that includes the Pumpkin Caramel Classic Roll, MiniBon Roll and Center of the Roll, all served with cream cheese frosting and pumpkin spices and caramel flavors. Also, new...
Research reveals that the majority of restaurants surveyed by the National Restaurant Association recycle, use compact fluorescent lighting and purchase recycled materials.
Franchise owners across a number of industries are in Washington, DC, today to voice their opposition to the recent National Labor Relations Board ruling against McDonald's that stated the company shares joint employer status with their franchiees. Because of the...
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