FEATURES


6 ways to make your restaurant more sustainable without cutting profits

Follow these six tips that relate to promotions planning and execution to make your restaurant more sustainable in the current industry climate.

Webinar download available: What Which Wich learned on its quest for perfect CRM

Experts offered insight on how to choose the best customer relationship management partner and technology from the enterprise retailer perspective and the vendor viewpoint.

6 Steps to Help You Choose the POS Software that Best Suits Your Business

POS software is a key component of every business establishment and plays a critical role in fostering the success of any business. This makes it important to select the right solution from among the many solutions offered by a seemingly endless roster of vendors.

Sponsored by: Touch Dynamic

Cali toasts new beverage concepts

DRNK coffee + tea and Qwench juice bar are Hollywood-born concepts that have opened in 11 locations.

US House blocks mandatory GMO labeling

On July 23, the U.S. House of Representatives took a measured and bold move to block any mandatory labeling of foods made with genetically engineered crops. The house voted and passed HR 1599, which created the Safe and Accurate Food Labeling Act.

It's All About the Customer Experience

Great experiences keep customers coming back time and time again. Give your customers a “wow” experience and they will tell their friends and colleagues and share on social media.

Sponsored by: Interactive Customer Experience Summit (ICX Summit)

How 'informed' employees will make you more money

Developing a culture of learning is a 365-day commitment that will motivate your staff and have a significant impact on your bottom line if you put in the time and effort.

Why restaurants should up their mobile games

Restaurants are looking for ways to harness the benefits of social media and digital technologies that benefit both customers and restaurants, which can be achieved with mobile gamification strategies.

Keeping it real: what's in store for local, organic menu items

Knowing what's in store for the trend and how to make it work for your brand is key to keeping up with consumer demand for local and organic menu items.

Wendy's exec: Without great content, technology doesn't matter

Big screens are exciting to have in a restaurant, but if they lack content that is fresh and relevant, even the largest digital signs and menu boards will fail to attract and engage customers

Is mobile the key to digital ordering success?

Mobile expert discusses why mobile is the key to digital ordering success.

What's in the future for build-your-own fast casual, QSR concepts?

With a push from online ordering channels, customizable assembly line concepts, where consumers build their own products, continue to explode in the fast casual and QSR space. They are driving change in decades-old methods of service.

Should you lease or purchase commercial space for your restaurant business?

The decision to lease or to purchase commercial property is not always clear cut. When making the decision to purchase or lease, don’t buy simply for the sake of owning real estate.

Menu labeling mandate pushed back one year

Although the 12 month delay is welcome by some, brands should not use this time to rest on their laurels. Menu labeling is not going away and the faster restaurant operators can take the step toward compliance the better off they will be when the regulations do take effect.

What do the Department of Labor's proposed changes mean for restaurants?

While the U.S. Department of Labor proposed regulations contain a number of significant changes, of most concern to restaurants is the proposal that the minimum salary for an employee to qualify for most overtime exemptions would increase from $455 to $970 per week.

Science of bread innovation: enzymes driving quality

Current enzymes are replacing older pre-existing chemical compounds to create “clean” labels, while developing softer breads with a longer shelf life.

A winning recipe — 4 tips to reduce liability in restaurants

To reduce the risk of liability lawsuits, restaurants should adhere to four strategies — attention, prevention, cooperation and mitigation.

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NEWS


'Rowdy' Ronda Rousey to star in Hardee’s commercial

“Rowdy” Ronda Rousey will star in Carl’s Jr. and Hardee’s latest commercial.

Arby's partners with No Kid Hungry

In an effort to raise awareness about childhood hunger in America, Arby's is partnering with No Kid Hungry.

GE Capital acquires 50 Hardee’s units

GE Capital’s Franchise Finance business has provided a $30.7 million loan to Serazen LLC to refinance debt andacquire and re-image 50 Hardee’s units in Greensboro and Wilmington, North Carolina and Columbia and Florence, South Carolina.

Controversy puts Tim Hortons' in-store digital signage network under the microscope

The Tim Hortons fast casual chain of coffee and doughnut shops is reviewing its in-store digital signage channel, according to The Canadian Press and CTV News. The review of the Tims TV in-store digital signage network comes after it was embroiled in controversy over third-party advertising.

Piada opening in Mall of America

Piada Italian Street Food will open its first Minnesota location inside Mall of America before the holiday season.

3 restaurants selected to 'pitch' concepts at Fast Casual Executive Summit

Following a worldwide contest, three restaurants have been chosen to present concepts before a panel of investors and a live audience at the Fast Casual Executive Summit on Oct. 20 in Miami.

NRA: Dampened outlook causes decline in Restaurant Performance Index

As a result of a somewhat dampened outlook among restaurant operators, the National Restaurant Association’s Restaurant Performance Index declined in June for the second consecutive month.

Del Taco to open 10 Tennessee restaurants

New deal will add to brand's 550 locations in 16 states.

Groupon launches ‘Groupon To Go’

The Internet coupon service will expand into the takeout and delivery markets

Franchise industry group leader fires back on labor proposals

Proposed labor rules could destroy the industry, claims International Franchise Association chief.

Taco Bell's mobile app hits 3M downloads

A partnership between Heartland Payment Systems and Taco Bell produced significant results.

Culimetrics, TCreative team up to launch Spoleto in US

Taking the step from a Brazilian QSR to an American fast casual Italian restaurant would have been very difficult, Spoleto reported in a recent press release, without the help of two business-consulting services, TCreative and Culimetrics.

Subway to add PayPal as a payment option

Paydiant, a mobile wallet developer PayPal acquired last year, originally built Subway's mobile app and released an update earlier this year.

HotSchedules delivers mobile task management, communication, accountability app

Logbook is a mobile task list and communication tool that can replace or enhance traditional paper systems.

Baskin-Robbins seeking LA business owners to become franchisees

Baskin-Robbins is seeking Los Angeles entrepreneurs to develop new and operate existing ice cream shops in Southern California.

TripAdvisor app integration expands customer engagement capability

The new TripAdvisor integration is the latest addition to Enplug’s app portfolio geared toward boosting customer interaction via social networks

Last call: Nominations closing soon for Fast Casual Top 25 execs

The editors of FastCasual.com are accepting nominations recognizing the industry's most influential people. The deadline to nominate is Aug. 3

Rip'n Chick'n back at Popeyes Louisiana Kitchen

Popeyes Louisiana Kitchen is bringing back one of its popular LTOs — Rip'n Chick'n

Wienerschnitzel to host hangout spot at US Open of Surfing

Wienerschnitzel has partnered with some popular SoCal-based brands including Redbull, Tilly's, Pabst Blue Ribbon, and Ethika to host an exclusive hangout spot at the US Open of Surfing in Huntington Beach

Bojangles' names new VP

Bojangles’ has named Jayson Romeo as its VP of IT and strategic planning.

Paytronix launches platform to 'measure, improve loyalty campaign performance'

Paytronix Systems has unveiled the Paytronix Campaign Center, an enhancement to the Paytronix Rewards Platform that enables marketers to determine the effectiveness of their campaigns in five minutes or less.

Sales up at Burger King, Tim Hortons

Restaurant Brands International, parent company of Burger King and Tim Horton’s, today reported positive results for both its brands for the second quarter that ended June 30, 2015

Arby’s reports 19 quarters of same-sales store growth

Arby's, with more than 3,300 restaurants, has reported solid Q2 results, including that it achieved same-store sales growth of 7.6 percent versus the same quarter last year.

How online ordering can negatively impact your catering business

If you simply put up a catering menu using your new fancy online and mobile ordering solution, and you direct your provider to inject those orders into your existing POS infrastructure, you are doomed to fail.

Is dog food the next menu trend?

The menu of one Washington D.C. Metro-area restaurant, Art and Soul, boasts some unusual items – Bowser Beer and a steak "good enough for a human."

Dunkin reports positive Q2

Total company revenues increased 10.7 percent. Revenue increases were due primarily to increased royalty income as a result of systemwide sales growth and more.

Captain D's reaches 15th quarter growth milestone

The company attributes menu innovation and restaurant redesign as primary driving forces behind the brand's continued success.

Food trumps price point in QSRs, fast casuals

ZenMango has released the 2015 Leaky Bucket, a study pinpointing specific, actionable steps brands can take to reduce their "leak." The 2015 study measures why customers won't return to a brand.

Benseron IT acquires Restajet restaurant apps

Restajet apps are designed to enable restaurants to speed up the ordering process and improve the customer experience.

Marble Slab success ends 5-year sales decline

The significant turnaround in sales, the brand said, is a testament to increased customer satisfaction and an overall increased value proposition.

Bruster's enters South Korea with 10-unit development deal

Site selection for two locations is underway in Seoul and Busan. The first Bruster's will open in late 2015 or early 2016.

Sloan's expands to Kuwait with 5-unit deal

This marks the concept's second multi-unit franchise agreement in the Middle East this year, joining the five-shop deal struck for the United Arab Emirates.

Wage victory leads to $15 an hour for New York restaurant workers

The wage increase will result in a more than 70 percent hike in workers' earnings, from the original $8.75 an hour.

HotSchedules launches restaurant inventory mobile app

Designed for independent and small regional restaurants, HotSchedules Count aims to help restaurants improve inventory accuracy, control foods costs, streamline ordering and eliminate the use of complex spreadsheets and paper-based processes.

Auntie Anne's ranks No. 5 on Entrepreneur's Top Global Franchise List

The soft pretzel company ranks among the top franchises expanding internationally in the annual Top Global Franchise list.

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