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Partnering with a delivery service frees up restaurant owners to focus on food and experience while still expanding their customer base.
The chain has ramped up the number of new products in test four-fold in the past four years.
Restaurant efficiency experts cite the 7-second rule; a 7-second reduction in customer wait times increases a chain’s market share by as much as 1 percent.
New nutritional policies offer a great opportunity for restaurants to partner with schools to deliver healthy menu options for students.
It’s hard to define a generation, but “Millennials” is the popular term for those who were born between 1980 and 2000. It’s clear that this burgeoning generation has preferences and behaviors different than their predecessors—especially when it comes to jobs.
Sponsored by: Snagajob
Consumers sometimes say one thing, but do another when it comes to healthful choices. This conflict affects their food choices and translates into complex flavor trends which can be difficult to unravel.
A selfie that includes your restaurant, food or drink is a perfect form of implied testimonial.
All brands deliver something. Smart brands work to deliver an exceptional customer experience at every customer touchpoint. Other brands usually succeed only in delivering a wide range of satisfaction to their customers. It’s up to you to decide what kind of brand you’re going to be.
Sponsored by: InMoment
Thinking about plunging in to mobile marketing? Now is a great time, according to Jack Philbin, co-founder, president and CEO of Vibes and chairman of the Mobile Marketing Association.
Fans, politicians are calling for a boycott of Burger King after company establishes Canadian headquarters.
Despite early media reports, executives from both brands insist their M&A; agreement is not about a tax inversion.
Gift cards are a low-cost marketing tool that can help any size restaurant boost sales, order values and profit margins, and can deepen customer relationships.
Restaurants must make time for training.
Beacons are powerful tools, enabling marketers to push the right message to the right person in the right place at the right time.
Order-ahead solutions, like mobile/online ordering, are boosting restaurants' average checks by 15-plus percent.
The retail food industry depends on suggestive selling and upselling, according to restaurant franchisee and digital signage provider Ernest Koury, and when you have disinterested employees, no one is there to protect your brand. Digital signage mitigates the impact of undertrained or overwhelmed front line employees.
The tendency of major QSR brands to stick with longtime suppliers exposes a false sense of security with faulty supplier partners.
With geo-triggered ordering, customers make their order in advance and the order gets pushed to the kitchen only when the customer walks in.
The company continues its mobile ordering beta test and is approaching loyalty aggressively.
The strength and marketing clout of major and small restaurant chains kept total restaurant industry traffic flat instead of declining in the April/May/June quarter, while visits to independent restaurants declined by 2 percent, according to new research from The NPD Group.
Quick-service employees in more than 150 cities are planning on walking off their jobs this Thursday as part of their ongoing protest for a $15-an-hour minimum wage and the right to form a union. The strikes originally began in late...
The John Morrell Food Group, a subsidiary of Smithfield Foods, and Arby's Restaurant Group Inc. have teamed up to support Share Our Strength's No Kid Hungry campaign.
The Handel’s Homemade Ice Cream and Yogurt franchise in Redondo Beach, Calif., generated $1 million in sales last year and owner Paul Danylik said it is on track to surpass that this year.
Dunkin' Donuts announced the opening of its first full expression locations on the West Coast, which are now open in Modesto and Santa Monica, Calif.
McDonald’s plans to add more supplier audits in China following the July investigation that uncovered egregious food safety violations, including the sale of expired meat.
Golden Chick has added the NCR Drive-Thru Timer to its system after a successful pilot.
Sonic Drive-In has introduced a new Cheesy Pub Chicken Sandwich, which includes a grilled or crispy chicken breast with a pub-style cheddar cheese sauce, white cheddar cheese, caramelized onion sauce, lettuce and tomato on a whole grain ciabatta bun.
Krispy Kreme has brought back its Pumpkin Spice Cake and Pumpkin Cheesecake doughnuts, available now through Nov. 27 at participating U.S. and Canadian locations.
The KFC brand has introduced a new menu in the UK and Ireland markets that includes pulled barbecued chicken. According to Marketing Magazine, the new menu is the "biggest overhaul" in the past 20 years. Also included is the Ultimate Burger, Chicken Twister Wrap and Lil' Wrap.
Actor Verne Troyer, known for his work in the Austin Powers movie franchise, has been named as a judge for the second annual Krispy Kreme Film Festival in Canada. Troyer will announce the winning film Sept. 10 at a red carpet event in Toronto.
To celebrate the fall season, Baskin-Robbins has introduced a new flavor – pumpkin cheesecake – that will also be the brand’s September Flavor of the Month.
Farmer Boys will raise money for the Loma Linda University Children's Hospital-LLUCH throughout the month of September.
The National Restaurant Association's Restaurant Performance Index (RPI) registered a modest decline in July.
The Taco Bell Foundation for Teens partnered with GetSchooled and Viacom to encourage teens to finish high school.
Dunkin' Donuts of Central and Northeastern Pennsylvania is partnering with Penn State Athletics for promotions.
Dairy Queen may have been hit with a data breach that could put customers at risk of credit card fraud.
Russian courts have upheld the temporary closure of McDonalds' three units in Moscow.
Meritage Hospitality Group has acquired 20 Wendy's units in Atlanta.
Arby's will add beef and turkey gyros to their menu on Sept. 1.
Chick-fil-A is testing six new breakfast options, including a chicken and waffle pairing.
Tyson Foods, Inc. has completed its merger with The Hillshire Brands Company.
The National Restaurant Association has released "ServSafe Food Handler Guide for Food Banking," its food-handling training guide for Feeding America's broad network of food bank employees, agency staff and volunteers.
As the most extensive research of the restaurant sector workforce in decades, “Who Works in the U.S. Restaurant Industry,” details the opinions of nearly 5,100 Americans who currently work or formerly worked in the industry, as well as those who own or operate restaurants.
Robert Paganes, CEO of Tubby's Sub Shops, and Executive Vice President Bill Kiryakoza become sole partners of the Michigan-based company.
El Pollo Loco announces an agreement with AA Pollo Inc. to develop 20 new units as the first step in a multi-year franchising initiative in the greater Southwest.
Considering that consumers regularly eat lunch away from home – a couple of days a week on average -- operators do well to try to snag a larger share of visits during this highly competitive daypart.
Wendy's will take its first step into India in 2015, according to The Economic Times.
KFC re-enters the market in Zimbabwe, opening a store in Harare.
McDonalds is building online "music experiences" into its online food-ordering app.
A new study by Mintel reveals that 27 percent of American diners prefer to order healthy meals with familiar ingredients.
U.S. consumers are eating traditional snack foods, particularly snacks with a perceived health benefit, in between and at meals, and this behavior will drive the growth of snack foods eaten at main meals over next five years, reports The NPD Group.
You won't find it on any Arby's menuboard, but the Meat Mountain is making waves in social media, according to Business Insider and other sources.
Wienerschnitzel announced today the return of its "Cash in on a Corn Dog" sweepstakes. The sweepstakes is running now through Dec. 31.
In its second year as the official restaurant sponsor of the NFL, McDonald's announced special prizes and exclusive football content for customers.
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