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Restaurants can become victims of their own success when high volume slows down service. Check out these tips for satisfying the need for speed.
There is no longer a one-size-fits-all approach to marketing; technology is personalizing the customer experience.
The biggest opportunities to save come with packaging and waste initiatives.
The US government has stepped up its immigration enforcement efforts in recent years, and all employers -- not just large ones, or ones that employ non-citizens -- are at risk of failing an audit.
The five major credit card brands (Visa, MasterCard, American Express, Discover and JCB), joined forces in 2004 to create the Payment Card Industry Data Security Standard (PCI DSS). Its sole purpose is to assist merchants in building a security program that meets the requirements expected by the card brands.
Sponsored by: Vendor Safe Technologies
Watch for menu trends at airport bars and lounges, Hollywood and convenience stores.
Restaurant operators are paying their employees more now than they were last year.
The four most vital actions to accelerate your network and credit card data security
Sponsored by: Vendor Safe Technologies
Sixty-one percent of mobile users will simply leave a website that is not optimized for viewing on their device and will move on to competition.
Union activism, food costs, data breaches and minimum wage debates are just part of the 'external factors' facing restaurant operators.
Produce is hard to benchmark what you should be paying on a regular basis because there is no regularity to the product category.
HuHot's VP of Marketing shares how to get franchisees to weigh in on marketing decisions, and how to blend corporate standards with local store marketing techniques.
Sunday, Monday and Tuesday breakfast business at Taco Bell now outsells the brand's signature late-night daypart.
Lean on your supply chain partners to innovate for you; they have resources and answers.
By the end of 2015, it’s expected nearly every retailer will have NFC readers.
Having the ability to send relevant promotions, rewarding users with instant incentives and providing security thresholds are critical components.
A franchisee simply plugging in a wireless router with password protection (if that) is a reckless strategy, exposing both customers and store data to the potential dangers lurking on the Internet.
Job seekers ages 45-54 years old had the strongest opinion of the impact of wage protests.
Video marketing is becoming more popular because it takes a 'deeper dive' into the story brands want to tell.
The National Association of Convenience Stores' annual show concluded last week in Las Vegas with some sessions covering the continued elevation of foodservice offerings in the segment, threatening market share from traditional limited-service concepts. C-stores are pressured to evolve amid...
Auntie Anne's Pretzels has announced its entry into two new countries with recently opened locations in Reina Beatrix Airport in Aruba and Gold Mall in Rishon LeZion, Israel. The Israeli franchise owners, Michel Sabag and Itzik Gola, have signed an...
Villa Enterprises Management's Green Leaf's concept has brought back its Harvest Panini sandwich for a limited time. The Panini includes sliced smoked turkey, cranberry sauce, cheddar cheese, sage aioli and savory herb stuffing served warm, according to a news release....
Popeyes Louisiana Kitchen is currently seeking franchisees to open up to 20 locations in the Boston market within the next five years. According to the Boston Globe, the chain hopes to reach 30 units in the area within the next...
Carl's Jr. and Hardee's have introduced the new Double Loaded Omelet Biscuit, available today at Hardee's and at Carl's Jr.
Cold Stone Creamery's Master Franchisee for the Middle East region, Apparel FZCO, has been awarded the Superbrands Award for Excellence in Branding for 2014. The award was presented earlier this summer at the annual Tribute Event in Dubai. According to...
The McLean, Virginia-based Subway Development Corporation of Washington has donated a check for $350,000 to the American Diabetes Association. The SDC covers restaurants in Virginia, Delaware, most of Maryland and the District of Columbia. The donation marks the fourth year...
Brandon Morris, an employee at an Arby's restaurant in Danville, Kentucky, has been named the winner in the Hey Chef Neville! contest, a systemwide menu idea submission contest open to all 71,000 company-owned and franchise restaurant team members, field operations...
On Friday, President Obama signed an executive order aimed at enhancing security measures for federal credit cards. He also urged retailers and banks to do the same in the fight against identity fraud. The order will add microchips and PIN numbers to government credit cards and debit cards beginning in January.
Lavu Inc. has partnered with Staples Inc.
Falafel Scoop and Go was awarded third place finish in the foodservice category at the Prepared Foods- New Products Conference.
Subway has added PURE Bioscence Inc.'s PURE Hard Surface disinfectant to its US locations as part of its food safety and sanitization program. According to a news release, PURE Hard Surface disinfectant features a patented, non-toxic, environmentally-friendly SDC antimicrobial molecule....
The NCR Silver mobile point-of-sale system for small businesses is now offering remote payment and order ahead capabilities that are compatible with Apple Pay. These capabilities will be offered for free to merchants until Jan. 1.
Visa and Chase both announced this week that its customers and merchants will soon have access to Apple Pay. Starting Oct.
QSR International has partnered with Punchh to launch a mobile rewards app and website. The app, called SMART CLUB, has debuted in Spanish and is currently available for QSR International's restaurants within Costa Rica, including 32 KFC's, 28 Quiznos, two...
Golden Gate Bell Restaurant Holdings LLC, the holding company of Taco Bell franchisee Golden Gate Bell LLC, has acquired 13 Taco Bell restaurants from Dallas-based Aksan United Fortune.
CREAM, a San Francisco-based dessert franchise that specializes in ice cream sandwiches, has signed a multiunit development agreement with existing franchisee Moeen Abudamous to develop four additional locations throughout Santa Clara County, California. According to a news release, Abudamous, who...
Mobile-based digital rewards solutions company Virtual Next has announced a partnership with analytics platform provider, Vantage Analytics, to enable customer data analytics for its customers, which initially include restaurant chains New York Fries and Currito. According to a news release,...
Revention Point of Sale Solutions has announced integration with HotSchedules, a provider of labor management technology solutions. Web-based scheduling, robust communications, and advanced sales forecasting are some of the benefits expected from the integration.
A new study by research group ADP Research Institute reveals a gap in confidence for midsized businesses when it comes to the US economy. The study found that while only 15 percent of midsized businesses are confident that the US...
Checkers and Rally's Restaurants Inc. has announced that Jaswant Singh and Ashish Thapar will open their first restaurant together – a Rally's location – in Indianapolis by summer of 2015. Thapar and Singh plan to open at least three Rally's restaurants together over the next three years.
McDonald's USA has launched a campaign called "Our Food. Your Questions," inviting customers to ask questions about the brand’s menu via social media channels. The transparency campaign is similar to the one McDonald’s launched in Canada in 2012 and earned...
OpenTable has announced that Pay with OpenTable is now available in the Washington, DC metropolitan area. To pay with OpenTable, diners who book at participating restaurants are prompted to add a credit card in the OpenTable iPhone app before they...
The Restaurant Finance Monitor's annual Restaurant Finance & Development Conference will be held Nov.
Dunkin' Donuts is adding to its 60-plus-unit portfolio in Michigan. The company announced it is planning to add more than 40 restaurants in the state throughout the next several years, with an emphasis on Flint, Lansing and Traverse City. Candidates...
Profitable delivery is the focus of a new software release this week from SpeedLine Solutions. "The drive is often the biggest variable in the profitability of restaurant delivery," Marketing Manager Jennifer Wiebe said in a news release. "Until now, it's...
Long Range Systems has named Dan Murphy as chief revenue officer. In this role, Murphy will oversee the company's US-based sales team as well as develop the domestic dealer and reseller channels in key sales verticals. Murphy most recently served...
An increasing number of consumers are requesting breaded chicken sandwiches, according to new research from The NPD Group. Servings of breaded chicken sandwiches have grown an average of 3 percent over the last four years, and in the year ending...
American Express to donate $1 to Ronald McDonald House charities each time a card member redeems points.
"We see enormous potential in the Russian restaurant market," franchisor says.
A Sydney McDonald's has piloted a touchscreen kiosk for guests to customize orders
Limited-time offer allows customers to choose from an assortment of ingredients.
The funding will help Phoodeez, a corporate catering concierge that works with more than 40 local restaurants and food trucks, reach more customers.
McDonald's partnership with the Portland Trail Blazers includes a free French fry offer for fans whenever the NBA team scores 100 points during a home game. According to Oregon Live, the promotion is different from last year's offer from McDonald's, which was a free sausage McMuffin for hitting the 100-point threshold. The promo begins Oct.
Taco Bell and Starburst Brand have teamed up to introduce the Starburst Strawberry Freeze, available for a limited time exclusively at participating Taco Bell restaurants nationwide. The Starburst Strawberry Freeze joins Taco Bell's Freeze lineup, alongside the Mountain Dew Baja...
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