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When should you incorporate emerging social media channels into your restaurant marketing strategy? Where do you start and what if it goes wrong?
One major incentive to catering that it helps extend the brand - customers love convenience and if your company offers an outlet for this, it will lead to higher satisfaction.
Follow these six tips that relate to promotions planning and execution to make your restaurant more sustainable in the current industry climate.
Experts offered insight on how to choose the best customer relationship management partner and technology from the enterprise retailer perspective and the vendor viewpoint.
POS software is a key component of every business establishment and plays a critical role in fostering the success of any business. This makes it important to select the right solution from among the many solutions offered by a seemingly endless roster of vendors.
Sponsored by: Touch Dynamic
DRNK coffee + tea and Qwench juice bar are Hollywood-born concepts that have opened in 11 locations.
On July 23, the U.S. House of Representatives took a measured and bold move to block any mandatory labeling of foods made with genetically engineered crops. The house voted and passed HR 1599, which created the Safe and Accurate Food Labeling Act.
Great experiences keep customers coming back time and time again. Give your customers a “wow” experience and they will tell their friends and colleagues and share on social media.
Sponsored by: Interactive Customer Experience Summit (ICX Summit)
Developing a culture of learning is a 365-day commitment that will motivate your staff and have a significant impact on your bottom line if you put in the time and effort.
Restaurants are looking for ways to harness the benefits of social media and digital technologies that benefit both customers and restaurants, which can be achieved with mobile gamification strategies.
Knowing what's in store for the trend and how to make it work for your brand is key to keeping up with consumer demand for local and organic menu items.
Big screens are exciting to have in a restaurant, but if they lack content that is fresh and relevant, even the largest digital signs and menu boards will fail to attract and engage customers
Mobile expert discusses why mobile is the key to digital ordering success.
With a push from online ordering channels, customizable assembly line concepts, where consumers build their own products, continue to explode in the fast casual and QSR space. They are driving change in decades-old methods of service.
The decision to lease or to purchase commercial property is not always clear cut. When making the decision to purchase or lease, don’t buy simply for the sake of owning real estate.
Although the 12 month delay is welcome by some, brands should not use this time to rest on their laurels. Menu labeling is not going away and the faster restaurant operators can take the step toward compliance the better off they will be when the regulations do take effect.
While the U.S. Department of Labor proposed regulations contain a number of significant changes, of most concern to restaurants is the proposal that the minimum salary for an employee to qualify for most overtime exemptions would increase from $455 to $970 per week.
Current enzymes are replacing older pre-existing chemical compounds to create “clean” labels, while developing softer breads with a longer shelf life.
To reduce the risk of liability lawsuits, restaurants should adhere to four strategies — attention, prevention, cooperation and mitigation.
“Rowdy” Ronda Rousey will star in Carl’s Jr. and Hardee’s latest commercial.
In an effort to raise awareness about childhood hunger in America, Arby's is partnering with No Kid Hungry.
GE Capital’s Franchise Finance business has provided a $30.7 million loan to Serazen LLC to refinance debt andacquire and re-image 50 Hardee’s units in Greensboro and Wilmington, North Carolina and Columbia and Florence, South Carolina.
The Tim Hortons fast casual chain of coffee and doughnut shops is reviewing its in-store digital signage channel, according to The Canadian Press and CTV News. The review of the Tims TV in-store digital signage network comes after it was embroiled in controversy over third-party advertising.
Piada Italian Street Food will open its first Minnesota location inside Mall of America before the holiday season.
Following a worldwide contest, three restaurants have been chosen to present concepts before a panel of investors and a live audience at the Fast Casual Executive Summit on Oct. 20 in Miami.
As a result of a somewhat dampened outlook among restaurant operators, the National Restaurant Association’s Restaurant Performance Index declined in June for the second consecutive month.
New deal will add to brand's 550 locations in 16 states.
The Internet coupon service will expand into the takeout and delivery markets
Proposed labor rules could destroy the industry, claims International Franchise Association chief.
A partnership between Heartland Payment Systems and Taco Bell produced significant results.
Taking the step from a Brazilian QSR to an American fast casual Italian restaurant would have been very difficult, Spoleto reported in a recent press release, without the help of two business-consulting services, TCreative and Culimetrics.
Paydiant, a mobile wallet developer PayPal acquired last year, originally built Subway's mobile app and released an update earlier this year.
Logbook is a mobile task list and communication tool that can replace or enhance traditional paper systems.
Baskin-Robbins is seeking Los Angeles entrepreneurs to develop new and operate existing ice cream shops in Southern California.
The new TripAdvisor integration is the latest addition to Enplug’s app portfolio geared toward boosting customer interaction via social networks
The editors of FastCasual.com are accepting nominations recognizing the industry's most influential people. The deadline to nominate is Aug. 3
Popeyes Louisiana Kitchen is bringing back one of its popular LTOs — Rip'n Chick'n
Wienerschnitzel has partnered with some popular SoCal-based brands including Redbull, Tilly's, Pabst Blue Ribbon, and Ethika to host an exclusive hangout spot at the US Open of Surfing in Huntington Beach
Bojangles’ has named Jayson Romeo as its VP of IT and strategic planning.
Paytronix Systems has unveiled the Paytronix Campaign Center, an enhancement to the Paytronix Rewards Platform that enables marketers to determine the effectiveness of their campaigns in five minutes or less.
Restaurant Brands International, parent company of Burger King and Tim Horton’s, today reported positive results for both its brands for the second quarter that ended June 30, 2015
Arby's, with more than 3,300 restaurants, has reported solid Q2 results, including that it achieved same-store sales growth of 7.6 percent versus the same quarter last year.
If you simply put up a catering menu using your new fancy online and mobile ordering solution, and you direct your provider to inject those orders into your existing POS infrastructure, you are doomed to fail.
The menu of one Washington D.C. Metro-area restaurant, Art and Soul, boasts some unusual items – Bowser Beer and a steak "good enough for a human."
Total company revenues increased 10.7 percent. Revenue increases were due primarily to increased royalty income as a result of systemwide sales growth and more.
The company attributes menu innovation and restaurant redesign as primary driving forces behind the brand's continued success.
ZenMango has released the 2015 Leaky Bucket, a study pinpointing specific, actionable steps brands can take to reduce their "leak." The 2015 study measures why customers won't return to a brand.
Restajet apps are designed to enable restaurants to speed up the ordering process and improve the customer experience.
The significant turnaround in sales, the brand said, is a testament to increased customer satisfaction and an overall increased value proposition.
Site selection for two locations is underway in Seoul and Busan. The first Bruster's will open in late 2015 or early 2016.
This marks the concept's second multi-unit franchise agreement in the Middle East this year, joining the five-shop deal struck for the United Arab Emirates.
The wage increase will result in a more than 70 percent hike in workers' earnings, from the original $8.75 an hour.
Designed for independent and small regional restaurants, HotSchedules Count aims to help restaurants improve inventory accuracy, control foods costs, streamline ordering and eliminate the use of complex spreadsheets and paper-based processes.
The soft pretzel company ranks among the top franchises expanding internationally in the annual Top Global Franchise list.