OAKVILLE, Ontario — Tim Hortons Inc. has responded to a Statement of Claim filed in the
Superior Court of Ontario by two of its franchisees.
The suit by the Burlington, Ontario, franchisees included claims of a breach of contract based on plummeting profits since the chain switched to frozen baked goods and began pushing its growing lunch menu.
Tim Hortons responded to the Statement of Claim, saying that it "is frivolous and completely
without merit," according to a press release. The company also announced it intends to "vigorously defend itself in the matter."
The Tim Hortons Franchise Advisory Board has advised the company that it also views the matter as without merit and that the Statement of Claim doesn't reflect the opinion of the vast majority of franchisees.
"Strong relations with our store owners has been a hallmark of the company's success during our 44-year history, reflected in the good relations we enjoy with the vast majority of our more than 1,200 franchisees," the company stated in a press release. "We will continue to collectively focus on meeting the needs and expectations of our customers."
