LOUISVILLE, Ky. — Technology provider QSR Automations is providing a complete kitchen-software and hardware-solution to O'Charley's Inc., to help the company with its continued technology transformation.
Part of QSR's ConnectSmart Hospitality Automation Solution, the ConnectSmart Kitchen (CSK) graphical software with eXpert hospitality controllers and KP-3000 keypads are being implemented within all O'Charley's and Ninety Nine Restaurant corporate and franchise locations, with a targeted completion by the end of 2008.
O'Charley's Inc. tested QSR's ConnectSmart kitchen solution in a number of O'Charley's and Ninety Nine restaurant locations for more than a year. The QSR kitchen solution included improved food coordination and timely delivery, better product quality, and enhanced guest and team member satisfaction.
The kitchen teams also no longer work from printer receipts, reducing excess labor, clutter, and noise while increasing efficiency. With the fully customizable CSK, O'Charley's and Ninety Nine use cook times for each individual menu item as well as specific colors for each stage of the preparation process to determine when items need to be dropped, are cooking, and have reached their cook time.
