Arby's has incorporated a customer feedback survey on its website, www.arbys.com/survey, to gauge customer's dining experiences at the restaurant.

The survey asks for the Arby's store/unit number, and has to be completed within two days after receiving an Arby's receipt.

The survey takes between 5 and 10 minutes to complete.

Once finished, participants will receive a free Arby's sandwich code, which is redeemable at any Arby's location.

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User Comments – Give us your opinion!
  • Eb keith
    58077331
    had a great meal today at Arbys
  • Kenneth Wells
    40694455
    I ordered 4 beef n cheddars, 3 orders of chicken strips, and 4 curly fries. I added two more curly fries to my order later after two other customers had ordered. When I arrived home, we found only one order of the chicken strips and the only receipt was the one where I added 2 more curly fries. I used a coupon for the beef n cheddars. A young man told me two days ago during the noon hour that coupons were no longer needed when I was again ordering beef n cheddars. I didn't see that on the posted menu during my visit this evening.
  • chris chandler
    22507026
    went to arbys at the christiana mall in Delaware thursday sept 6 2012 on the radio they said arbys was giveing away free the new turkey sandwitches . I went up to ask for free turkey sandwitch and the girl said no we r not doing it I said why she said just not doing it well that sucks so now I wont go back the girl was not to friendly will tell every one the arbys sucks at this mall . if 93.7 plays it on the radio that abys is giveing free turkey sandwitchs from 11 to 1 then this arbys should of to. besides that 93.7 did'nt say only certain abys would not be doing this
  • jan rocz
    10981532
    Sent my husband to arbys for a beef n cheddars and when he came home, we found this over size beef sandwich. I did not enjoy it. Wanted to know where the cheese was. I order ice tea and got something green. Didn't taste like tea. That was our first visit in along time and I guess it will be even longer before we visit again.
    j rocz

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