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Technomic: Frozen yogurt occupies both ends of the bell curve

Technomic’s new “Market Intelligence Report: Ice Cream” found that frozen yogurt concepts occupy both the top and the bottom of the frozen desserts/snacks growth spectrum.

All but one of the 10 fastest growing chains were frozen yogurt concepts, but other frozen yogurt chains experienced some of the largest declines within the top 500 chains.

Frozen yogurt’s resurgence has been boosted by TCBY’s continued growth and reimaging. Other chains are also expanding their footprints, such as Yogurtini, Pinkberry, Red Mango and Yogurt Mountain.

The fro-yo market seems hot enough for big players such as Jamba Juice and Cold Stone Creamery to throw their hats into the ring. Jamba Juice introduced its line of frozen yogurt in December, while Cold Stone began adding yogurt bars in January.

“With the growing popularity of frozen yogurt and a continued consumer preference toward choice and customization, we see a significant opportunity for our brand, our franchisees and our customers as we evolve and introduce a frozen yogurt we know will be the best in its category,” said Dan Beem, president of Cold Stone Creamery, at the time of the first rollout.

Classic ice cream flavors still dominate

Also, Technomic’s report showed that production of ice cream and frozen novelties in the retail sector is concentrated, with the top 10 manufacturers accounting for almost 70 percent of the total sales.

Of all desserts tracked by Technomic in the first half of 2010, frozen offerings comprised of nearly one-third (28.4 percent) of menu items. The classics – vanilla and chocolate ice cream – are consumed by approximately half of consumers at least once a month.

But while vanilla and chocolate dominate the ice cream category, there are a multitude of milkshakes, sundaes, frozen yogurts, sorbets, gelatos and even tofu based non-dairy dessert flavors that stick out to consumers.

“Complexity, customization and portions are all very important. Operators need to differentiate their items from those offered by retailers, and they need to make the offerings available in various sizes to attract diners who are concerned with health, value, or who are simply too full to eat a large dessert,” said Mary Chapman, director at Technomic.

A perfect example of such differentiation is Dairy Queen’s launch of its Mini Blizzard in August 2010. Sales for the original Blizzard increased by 15 percent in 2010 from 2009, and those numbers were before the Mini Blizzard was rolled out nationally. 

A recent U.S. Market for Ice Cream and Related Frozen Desserts report reiterates Technomic’s data, predicting the ice cream and frozen dessert market to grow by more than $4 billion (to $27.6 billion) by 2012. Frozen yogurt's sales jumped by 12 percent from 2006 to 2007 alone.

Technomic’s report was derived from its MenuMonitor online resource, which tracks 1,200 of the top chains, emerging concepts and independent restaurants.

Photo by jessicafm.

 

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  • Matthew Klein
    about 15 months ago
    I’m surprised to hear Cold Stone is focused on changing their menu when it seems that their entire franchise system is about to collapse. Given their longstanding issues related to their unprofitable franchisees under their current failed business model, I would think this would be their first priority. This was reported nationally by the Wall Street Journal in 2008 and most recently, CNBC revealed in their documentary “Behind the Counter: The Untold Story of Franchising” that the company took more than $13 million in kickbacks in 2009. That was followed by some very messy legal jostling by Cold Stone’s attorney Robert Zarco.

    Shouldn’t Cold Stone first focus on their franchisee profitability issues under their current business model? The company was founded in the 1980’s. Shouldn’t they have figured this out by now? Kahala needs to demonstrate they have a proven ice cream business model for Cold Stone before they establish another menu item. Maybe it’s just that they don’t care that these franchisees are going bankrupt and losing their homes.
  • ColdStone Facts
    about 15 months ago

    Yet another pathetic attempt to hide the fact that Cold Stone Creamery is based on broken business model that sells a $4 ice cream that costs the franchisee $7 to make.

    So, let's see... Blue Bunny low fat yogurt (STRIKE ONE!), Wasabi ice cream, Black Licorice ice cream, Cake Batter fiasco, Cereality cereal bar, Sinless sweet cream yogurt (STRIKE TWO!), Soupman Soup Bar, Coldstone Coffee bar, Ghirardelli chocolate, Cup Cakes, Grab-n-Go's, CS\Tim Horton Combo, CS\Blimpie Combo ... and now a New Cold Stone Yogurt BAR (STRIKE THREE!).

    Who is running the business development at Cold Stone? an intern!? Pathetic... this is a call to all CS Franchisees, get out now, before you sink another dime into a losing cause.

    "Every location that adopts the yogurt bar concept will feature a variety of self-serve machines along with an accompanying fresh toppings bar." -Dan Beem

    So Kahala\Cold Stone charges no new franchise fee, BUT, every adopting franchisee will have to pay out plenty for soft serve machines and a self-service topping build out. This concept won't even generate enough additional customer traffic to pay for the new equipment much less increase profitability. Just look at the batting average...

    "we see a significant opportunity for our brand, our franchisees," -Dan Beem

    C'mon, Dan! you need a new pair glasses - you have franchisees dropping left and right!

    Get all the details of the pathetic business model at www.ColdStoneFacts.org

    -csf
  • steve winners
    about 15 months ago
    6 years ago cold stone creamery offered frozen yogurt and decided that ice cream was their core product. 2 years ago they brought back the fro yo similar to the pinkberry brand and it performed poorly. I question their logic to bring back items to the menu that are underperforming with no thrill factor to our customers. The CSC brand is built on premium ice cream, waffle cones and smiles. As a consumer in general, I'd go to a pinkberry or yogurt land for frozen yogurt, not an over priced ice cream shop.

    Being the bottom feeders that CSC has become, it is no surprise that they dangle rotten carrots to the press, media, investors and franchisees. These costly "concepts" are only a pawn to get the pressure off the complaints, Dan Beem and the Kahala VP's should be ashamed of themselves.
  • Susan Pine
    about 15 months ago
    Yogurt was an option when we opened our store in 2008 but the competition is steep in yogurt and our two flavors weren’t drawing them in. Neither were the high prices. At this time Kahala/Cold Stone should just close up shop and quit trying to kick the dead horse. Too many franchisees have lost their stores and the bad business model continues.
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