AFC Enterprises Inc., franchisor and operator of Popeyes, has named Lynne Zappone as its chief talent officer. In this role, Zappone will be responsible for sourcing, integrating and retaining high quality talent to deliver Popeyes' business plan.
She will oversee performance optimization, organizational development and the company's diversity and cultural change initiatives. She also will ensure the development and implementation of all human resource policies and programs, including compensation, benefits and risk management.
Zappone has extensive experience in talent development and learning, human resources and business management. From 1998 to 2011, she served in a number of senior human resources positions with InterContinental Hotels Group (IHG), most recently as senior vice president, Global Learning and Americas Human Resources.
Prior to joining IHG, Zappone worked as a consultant consulting with Phillips Associates and in organizational development and training roles with Fidelity Federal Bank and Sheraton Universal Hotel.
"With her 20 years of global human resources experience, Lynne is ideally suited to lead the talent initiatives for Popeyes as we continue our growth around the globe," said Cheryl Bachelder, AFC Enterprises CEO. "She is a highly regarded leader with a wealth of strategic experience and an impressive record of accomplishment."
Zappone holds a bachelor's of arts in education degree from Flagler College and a master's of arts in organizational leadership from the University of Phoenix.
