McDonald's has named HM Electronics Inc. (HME) as its 2011 Equipment Supplier of the Year. The award is presented annually to the equipment supplier that makes the most significant impact on, and contribution to, McDonald's business throughout the previous year.
The award criteria includes commitment to quality and food safety, product, equipment and process innovation, exemplary customer service and value.
"Customers expect more from an iconic brand like ours. HME is a partner who shares our values and vision," said Fernando Esparaza, senior director at McDonald's. "They never stop innovating. They're always striving to improve and bring us the next great thing."
McDonald's presented HME the award at its 2012 Worldwide Convention, a biannual gathering of thousands of McDonald's staff, owner operators, and suppliers from around the world. It was the first time HME was named its Equipment Supplier of the Year.
"McDonald's has incredibly high standards, and to be named its Equipment Supplier of the Year is an incredible honor," said Chuck Miyahira, CEO of HME. "It is a testament to the hard work and dedication of literally everyone at HME — we couldn't be happier."
HME and McDonald's have worked closely together on a number of key initiatives in 2011. The two companies have had a relationship for more than 35 years.
HM Electronics Inc. is a group of companies providing solutions that enhance productivity and customer service. Every day quick service restaurants take more than 25 million orders using HME systems.
Read more about equipment and supplies.