Boingo Wireless Inc. has announced that it has been selected by The Wendy's Company to manage and operate Wi-Fi services at participating Wendy's company restaurants in the U.S. and Canada.
Boingo will operate the complimentary Wi-Fi services, installing and maintaining the networks and providing Wendy's-branded customer support. Boingo will collaborate with The Wendy's Company to deploy a consistent experience throughout participating restaurants, which include both company and franchise locations.
"Our partnership with Wendy's is a significant milestone in our ongoing expansion into high-traffic consumer venues," said Peter Hultgren, vice president of business development, Boingo Wireless. "Boingo has more than a decade of experience in enhancing the guest experience via our Wi-Fi, and in increasing customer engagement through collaborative marketing programs. We look forward to rolling out service to Wendy's restaurants."
As part of its Wi-Fi solution, Boingo will deploy a carrier-class network that is fully PCI compliant and includes network management capabilities to ensure a family-friendly guest Wi-Fi experience.
Boingo Wireless enables access to more than 500,000 hotspots worldwide for retail and wholesale customers, and operates wireless networks at a variety of large-scale consumer locations such as airports, malls, convention centers, sports arenas and other quick-service franchises.
Read more about customer experience.
User Comments