On The Spot Systems, a provider of location-specific, real-time mobile surveys, has announced the success of a recent partnership with El Pollo Loco. On The Spot Systems provides the company with its signature mobile R&D tool.

El Pollo Loco utilizes the On The Spot Systems survey platform to conduct in-restaurant intercept research, in both English and Spanish.

"We are truly excited to work with a legacy brand like El Pollo Loco," said Ken Kimmel, On The Spot Systems president. "By deploying our mobile surveys in multiple languages, we're allowing El Pollo Loco to get a more complete picture about its customers' preferences in real-time and in the language of their choice."

On The Spot Systems' platform allows businesses to capture critical data "on the spot" using mobile technology. Customizable surveys allow for easy data collection and the option to deploy surveys in multiple languages to target appropriate demographics effectively.

"Adding On The Spot Systems' survey research tool has allowed us to capture, collate and instantly assess the value of our branding and merchandising efforts," said Ed Valle, chief marketing officer for El Pollo Loco. "We are so impressed with its performance and our ability to expedite decisions that we will extend its use to our product development initiatives to understand consumer perceptions and satisfaction in real-time."

Read more about mobile initiatives.

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User Comments – Give us your opinion!
  • Antoine Deroche
    29962292
    Well done. We are indeed seeing good traction from restaurants and other retailers willing to do customer surveys and other data collection from customers inside the shop. It can be about capturing email address, customer feedback or product improvements advices. Datafield is not yet available in Spanish but is in English, French, Chinese, Thai, Vietnamese and Indonesian :-) For those located in Asia. Here is the link : https://www.data-field.com/en/Datafield-mobile-form-and-mobile-survey-software Antoine@Datafieldapp
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