A new platform has launched to combat fake customer reviews on the Internet. The iTrueReview system is a reversal of the opt-in review process, and instead keeps the review capture responsibility with the business, according to a company news release.

Customers who would normally not share their experiences are encouraged to do so as part of their engagement with wait-staff. Customers do not have to leave their full name, but if they do, their reviews will be tied to several different online places, which include their Facebook, Twitter and Foursquare accounts.

Customers cannot leave a review using this system unless they are on-site, eliminating fake, filtered and non-recommended reviews, the release said.

Read more about customer experience.

Related Content

User Comments – Give us your opinion!
Products & Services

Quad Core Menu Board Media Player - $199

http://global.networldalliance.com/new/images/products/6679.png

6679/Quad-Core-Menu-Board-Media-Player-199

Financial Through-the-Wall ATM

http://global.networldalliance.com/new/images/products/FT5000_100_0708.gif

536/Financial-Through-the-Wall-ATM

Comprehensive Services & Partner Resources

http://global.networldalliance.com/new/images/products/Services100.gif

124/Comprehensive-Services-Partner-Resources

LG 47WS50MS-B

http://global.networldalliance.com/new/images/products/6431.png

6431/LG-47WS50MS-B

Philips EL Series: Powerful & Affordable Commercial Edge-lit LED

http://global.networldalliance.com/new/images/products/6085.png

6085/Philips-EL-Series-Powerful-Affordable-Commercial-Edge-lit-LED

Interactive Kiosks

http://global.networldalliance.com/new/images/products/4758.png

4758/Interactive-Kiosks

PCI Compliance Services

http://global.networldalliance.com/new/images/products/4892.png

4892/PCI-Compliance-Services

Schoox

http://global.networldalliance.com/new/images/products/6549.png

6549/Schoox

Supply Chain Solutions

http://global.networldalliance.com/new/images/products/4269.png

4269/Supply-Chain-Solutions

Free Menu Board Media Player Promotion

http://global.networldalliance.com/new/images/products/6675.png

6675/Free-Menu-Board-Media-Player-Promotion

Fast Casual Executive Summit
Request Information From Suppliers
Save time looking for suppliers. Complete this form to submit a Request for Information to our entire network of partners.