- Ensure that training mirrors real life — Know that today's teens are tech savvy and have little patience for reading manuals. Play up to their learning style with solutions such as iPod training modules.
- Make the training fit your culture — At Taco Beuno, for instance, employees take on the persona of Bueno Heads, not just staff members. But be sure that sense of culture is carried on beyond the first 30 days and into continued training.
- Focus on the employee as a person — Give them skills for life beyond just learning the store's operations. For example, the Sed de Saber program can help Spanish-speaking employees learn English as well. (Sed de Saber is a Leap Frog-based learning module that teaches workforce and language skills to Spanish-speaking employees.)