To achieve strong results when running a marathon or building a loyalty program, you have to be patient, willing to stick to your plan and trust your training.

MasterPass' functionality includes one log-on, eliminating the need to enter delivery and card info for every transaction.

Away-from-home sandwich purchases are up because of consumer demand for lower prices, more variety, fresher and healthier items and flexible portions.

The brand's new line of shelf-stable ,sherbet-flavored freezer bars is part of its 'weather proofing' strategy.

Since most foreign tourists won't have access to a PC during their trip, it's critical to offer mobile-based feedback mechanisms featuring short, multi-language surveys.

Social hiring sites offer cheap, and sometimes free, opportunities to find candidates who have more extensive profiles that provide not only resumes, but a peek into personality as well.

IST president and CEO provides an overview of the deployment of nearly 26,000 NEC Display Solutions digital signage menu boards in 16 weeks.

Creating more connections with managers, employees and franchise owners who work with customers on a regular basis will inject new perspective into the innovation process that are rooted in …

Big data is the future of the fast-paced QSR industry, CEO says.

Showcase your featured specials right on your homepage to draw first-time visitors in and build excitement around your limited-time offering.

The mobile customer wants to be an active participant in the experience and is a potential brand ambassador if you get the experience right.

The new low-end menu will feature 12 rotating items, all for $1.

Franchise agreements must be prepared, negotiated and reviewed by a specialist from where the restaurant will operate.

Operators need to be prepared for unique challenges such as staffing, weather, equipment — repair and maintenance — regulatory permitting fees, insurance and gasoline costs …

Customers have changed in ways that will profoundly impact how you deal with them.

Employers can rely on E-Verify to help them comply with the law.

Order modifier and custom kitchen ticket additions are expected to speed up service and simplify operations.

KFC and Pizza Hut U.S. sales soft in Q1; attributed to lack of innovation and value compared to competition.

The franchisee/franchisor relationship must be as serious as a marriage.

Total unit growth for the Top 100 restaurant chains was 1.8 percent in 2012, the highest since 2007.