Why have investors been bailing on Darden? In a Dec. 5, 2012, Wall Street Journal article titled "Darden Cuts Its Forecast," the authors (Annie Gasparro and Saabira Chaudhuri) stated in the lead …

H A P P Y N E W Y E A R Holidays can be a mixed blessing. Even during the best of economic times, "The Holidays" pose daunting pressures to see all of our friends and family, attend all the parties …

When I talk to prospects and clients about their off-premise catering requirements, many of them tell me that they want a program that is scalable and predictable. They want a program that will make …

The holiday season has arrived which means restaurants and stores are busy with hungry shoppers. Gift cards are a popular choice and the majority is purchased during the season. Fortunately, the …

The holiday season is a busy time for the hospitality industry, with people booking festive restaurant lunches with their friends and parties for the office, or just dining out to take a break from …

Recently we heard news of a letter-writing protest to Nickelodeon about the food commercials the network airs. The issue is the same as it has been lately: the food being advertised does not meet the …

American consumers are a fickle lot, partly because the law says they can be. At one moment they're broadcasting an unsettling amount of detailed and personal information on social networking sites …

Today, more than ever, we love shiny new gadgets. We line up for the latest technology innovation, even it its just a tiny bit better than the last big thing. We blindly accept the notion that …

Business publication Business Insider, today published its list of the 10 "Biggest PR Disasters" from 2012. Unsurprisingly, Penn State University's cover up of the Jerry Sandusky scandal was the …

Why would anyone buy a $7 cup of black coffee? Why would Starbucks even think about selling $7 black coffee? Does Jimmy Kimmel's "taste test" outside a local Starbucks have any value? And does $7 …

The Wage Theft Prevention Act (WTPA) has been the law of the land in New York since April of 2011. While most restaurateurs, who are New York State employers, have met the increased record keeping …

American consumers have a history of becoming over focused on a single diet which is then touted as a panacea for all health issues. Keep your eye on the ball and you will do better in the long run …

A new generation of restaurateurs is taking family recipes and running with them, shaping one of the hottest trends in casual/fast-casual dining — the 100 percent scratch-made menu, for here or …

It started a few months back when the owner of Chick-fil-A expressed some personal opinions regarding the definition of marriage. The company's chief executive, Dan Cathy, believes that marriage …

Retailers aren't the only ones who benefit from the busy holiday season. Whether it's because of limited-time holiday menu items like peppermint shakes and hearty soups or busy schedules filled with …

Pizza operators have had it good for years. No other restaurant business has the ability to track customer data as accurately as a delivery operation that gets the customer's name, address, order …

Want to help your restaurant win a favored place in the hearts and minds of your customers? Stand out from the rest of the impersonal and inefficient businesses out there by treating every customer …

This election year seemed particularly divisive, don't you think? Perhaps it's because of the record amount of money that was spent on incessant advertising, or the constant interaction afforded to …

To attempt to understand health and wellness one must venture outside the health studies and product releases, and what the media says consumers should be eating or you may go down a path that is …

I know, I know, I go on a lot about leadership. You are probably tired of hearing me already! The thing is, as I continue this incredible journey as the founder and CEO of MonkeyMedia Software, I am …