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Even for brands in which digital ordering represents a small percentage, its search traffic and order traffic represents a meaningful sample size from which brands can glean valuable insights.
Online ordering is the perfect way to remind students, parents and school administrators that you care about their needs by offering them a quick and value-oriented way to order their meals.
Such technology decreases a customer's perceived wait time by up to 40 percent.
Apple tries to make everything easy for consumers and that usually equals widespread consumer adoption down the road.
The focus on establishments that serve food items will become more prevalent as the number of people born with allergens continues to increase.
How educational foodservice operators can gain a more transparent view of their costs and control of all purchasing cost factors.
Restaurants can sell snacks at premium profit margins and can be more exciting for guests than the traditional core menu.
A majority of younger job seekers say having a flexible work schedule is most attractive characteristic of a company.
Having a plan is crucial to the success of catering within your organization, and it includes timelines, teams, locations, the menu and marketing.
Restaurant efficiency experts cite the 7-second rule; a 7-second reduction in customer wait times increases a chain’s market share by as much as 1 percent.
New nutritional policies offer a great opportunity for restaurants to partner with schools to deliver healthy menu options for students.
Consumers sometimes say one thing, but do another when it comes to healthful choices. This conflict affects their food choices and translates into complex flavor trends which can be difficult to unravel.
Restaurants must make time for training.
The tendency of major QSR brands to stick with longtime suppliers exposes a false sense of security with faulty supplier partners.
It is not often in the QSR industry, that one decision can positively impact so many touch points in restaurant operations.
Research has shown that people who place mobile and online orders have an average ticket 30 percent higher than in-store customers.
Big data is pointless, your data is priceless.
Sit down with employees taking classes and explore flexible scheduling options.
One of the leading brands is on its way to a digital ordering majority. Is your brand ready to handle the demand from outside your walls?
When an idea comes along like UBER or OpenTable, you have to challenge the status quo and create a better way to serve the customer.
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