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When an idea comes along like UBER or OpenTable, you have to challenge the status quo and create a better way to serve the customer.
Younger consumers are willing to pay extra for products from companies with positive social, environmental impacts.
Pizza operators have everything they need to dive into the morning daypart, except eggs.
If you want to earn the public's trust and their business, you have to be transparent.
Foodservice operators should offer fewer menu choices and absolutely nail the execution in the kitchen.
I worked in kitchens and managed kitchens throughout the 1970s and '80s. There was a generally good awareness of food safety, cross contamination and basic responsibility to the dining public.
Expect a moderate sales growth rate this year.
Adding Mac & Cheese is simple from an operational point of view, and pasta is typically low cost.
Consumers spend a lot for Halloween; the key is to be creative and promote louder than your competition.
It is cheaper to sell more to current customers than find new ones, motivate them.
In Europe, a commission has set a goal to make pizza healthier.
As the middle class is squeezed, those operators that serve them will find their customer counts slipping.
During the Age of Exploration, brave people climbed aboard wooden ships to set sail for faraway lands. Armed with a compass and spyglass, these explorers risked life and limb in search of spices, treasures or just a new land and way of life. The first explorers had no maps.
Are restaurateurs catering to the trend of men doing more of the household management duties?
Boldness counts when going after your competition's business.
The years of low stable cheese cost are over; pizza operators need to accept this and price to account for permanently higher costs.
We are conditioned to keep going forward, but a careful retreat or horizontal strategy sometimes is the best way to make faster uphill progress.
The ability to target one specific category, especially when comparable products like sugary coffee drinks have more calories, gives lawmakers too much power.
When government policies lead to reduced employment and motivation, everyone loses.
The return of jobs to America means restaurant sales should go up; take advantage of the pendulum's swing.
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