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Today, forward-thinking restaurant operators are using modern video technology to measure virtually everything from shift readiness to inventory control.
Don Fox, CEO of Firehouse Subs, talks about the two key ways his brand's mobile app meets customer needs.
An already contentious issue, organizations including the International Franchise Association, the Service Employees International Union and others drafted statements explaining how they think the wage campaign will impact the industry.
The restaurant of the future is here, with technological innovations that enable faster, more efficient and more profitable operations than ever.
Owners need to look outside the box and develop strategies that seamlessly integrate with customers’ always-on and always-connected world.
With increasing support for and legalization of gay marriage among the majority of Americans, particularly millennials, it's worth considering how engaging in controversial issues like this one will impact your restaurant.
Baron Concors, Chief Digital Officer at Pizza Hut, discusses why it's important to think mobile first.
The trend of consumers embracing lean proteins is one that many restaurants are embracing in an effort to help offset the cost of beef, which increased 25 percent last year.
It's a race to the top for both fast casuals and QSRs latching on to the potential digital ordering can offer.
This comprehensive guide will help you make an educated decision about which vendors to choose for your business.
Eric Buckner, Senior Product Manager - Mobile for Sears Holdings, discusses where to start when considering a mobile loyalty program.
Technology and social media outlets provide opportunities to personalize messages, but showing the locals you care about their community is proving to be an effective way to target customers and build loyalty.
Not sure where to begin? Here are eight things eateries should consider before starting the website building process.
Clayton Chan, COO for San Francisco Soup Company, discusses the restaurant chain's use of BLE beacons.
Hoping to encourage a dialogue around race-related issues, the Seattle-based coffee giant devised the now partially dismantled "Race Together" campaign where baristas write the slogan on Starbucks coffee cups, and engage select customers in a conversation on race.
Research company Software Advice recently conducted a study for tablet POS technology to determine how the technology would impact tipping habits and the customer experience.
Restaurant operators need to be aware of how FDA regulations apply to restaurants because they are now competing against companies that are being held to the same menu labeling standard.
Food waste is a fact of the restaurant business, and for something that cannot be completely avoided, the toll it takes is steep. Food waste has a spectrum of consequences that spans the erosion of profits to negatively impacting the ecosystem and harming the sustainability of the planet.
Restaurants are beginning to integrate various technologies that are allowing them to achieve greater efficiencies.
Managing your restaurant digitally has plenty of advantages and with the rapidly changing workforce, it may even soon be necessary.
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