Popeye’s franchisee adds fingerprint readers to reduce fraud

June 21, 2011

Sailmormen Inc., the largest Popeye's Chicken & Biscuits franchisee in the U.S., is rolling out U.are.U Fingerprint Readers, developed by DigitalPersona Inc., a provider of authentication and endpoint protection services.

The fingerprint readers are currently being implemented in 148 Popeye's locations throughout Alabama, Illinois, Florida, Georgia, Louisiana, Mississippi and Missouri.

DigitalPersona's U.are.U Fingerprint Readers can be integrated into a variety of POS systems. Sailormen Inc. reports that the deployment of fingerprint biometrics as a part of its POS systems has thus far improved employee accountability, increased sales and reduced both unauthorized transactions and payroll fraud. The locations with fingerprint-equipped POS systems have experienced a decrease in overrides and inventory losses due to fraud.

"The U.are.U Fingerprint Readers from DigitalPersona have provided us with a simple and secure way to reduce our financial losses across all of our stores," said JD Zweydoff, director of POS at Sailormen Inc. "The impact of the deployment has been significant and immediate. We've seen food costs drop and payroll fraud eliminated."

U.are.U fingerprint readers specifically are used for verification of manager overrides and for employee time and attendance tracking. Prior to the use of fingerprint biometrics, managers at the company's Popeye's locations used swipe cards to authorize overrides and voids, and employees "punched in" using a pass code. By using the biometric readers for time and attendance, employees can no longer punch in for one another, dramatically reducing payroll fraud.

In addition, with fingerprint biometrics, employees cannot "borrow" a manager's card for transaction authorizations, which increases the assurance that a manager has followed the proper business and loss-prevention processes. Also, cards and passwords are easily lost, stolen or forgotten, which can be expensive and time-consuming to replace.

"The numbers from the American Payroll Association on time theft are astounding. It can cost businesses up to 5 percent of gross payroll, amounting to billions of dollars of losses every year," said Jim Fulton, vice president of marketing at DigitalPersona. "Our fingerprint biometrics solution effectively combats attendance fraud, unauthorized voids and overrides, helping restaurants such as Popeye's realize a significant ROI within the first 30 days. A growing number of merchants are telling us these savings alone can pay for a whole POS refresh."

Topics: Business Strategy and Profitability , Franchising & Growth , Insurance / Risk Management , Loss Prevention , Operations Management , Staffing & Training , Systems / Technology , Workforce Management

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