An annual report released today by the American Customer Satisfaction Index (ACSI) covers customer satisfaction with full-service restaurants and quick-service chains, as well as airlines, hotels …
A Pennsylvania woman is suing a McDonald's franchisee for paying her through a debit card in lieu of an actual paycheck. Natalie Gunshannon, a former employee at a McDonald's restaurant in Shavertown …
This month, Subway and The Walt Disney Company are celebrating one year of working together with the announcement of two additional movie integrations: Disney-Pixar's "Monsters University" and Disney …
CKE Restaurants CEO Andy Puzder thinks the impending regulations from the Affordable Care Act will lead to restaurants hiring more part-time employees and deploying more self-service ordering kiosks …
NCR Corp. announced today that Dunkin' Donuts has deployed a high-definition NCR Vitalcast digital signage menu board solution at locations across the U.S. Dunkin' Donuts will leverage the solution …
Following a Hispanic cultural tradition, U.S. Hispanics have their largest meal of the day at lunch and consume more of these meals in the home than away-from-home, reports The NPD Group. Seventy …
Atlanta-based Church's Chicken has named senior marketing executive Steve Davis as its chief concept officer. "Steve will be instrumental in strengthening our domestic and international brand …
Baskin-Robbins announced today the introduction of development incentives in 2013 for new franchisees and military veterans. These limited-time only incentives are "unprecedented" according to the …
The National Restaurant Association last week reiterated its support for immigration reform that addresses restaurant-industry priorities as restaurateurs and state restaurant associations across the …
DealGuru Holdings, an independent e-commerce operator in Singapore and Malaysia, has spun out its food delivery subsidiary to form "Food Runner," a food delivery company in Southeast Asia. With the …
Bruster's Real Ice Cream has added three seasonal flavors to its line-up of frozen treats. Through July, Bruster's will offer black raspberry and black raspberry chocolate chunk ice cream made with …
To kick off summer, grillers can show off their skills for a chance to win prizes in KFC's 2013 Grillmaster Challenge Contest. Five winners will be chosen for a catered Kentucky Grilled Chicken …
Sonic Drive-In has signed an agreement for franchise development of five new drive-ins in the Rochester, N.Y., market throughout the next four years. The chain is expanding in the Northeast U.S. to …
Nathan's Famous Inc. reported results for its fiscal year ended March 31, which included a net income increase of 21.3 percent. Revenues for the year were up 8 percent, $71.5M for the 53 weeks ended …
dunnhumby, a customer science company, released its inaugural Customer Centricity Index (CCI), measuring how well retailers are responding to the needs and wants of their customers. The index weighs …
The National Restaurant Association announced a new partnership with the Women's Foodservice Forum (WFF) to develop the next generation of industry leaders. Through the NRA's eLearning platform, the …
In its first month of business, the new Euless, Texas, Dairy Queen restaurant broke nearly every sales record in franchise and corporate history, including the record for most sales on opening day …
White Castle will launch two food trucks later this month. The "CraveMobiles" will be available for events in the Louisville, Ky., and Columbus, Ohio, markets, according to Bloomberg Businessweek …
McDonald's late-night breakfast menu test, taking place in the Central Ohio market for nearly a year, was successful enough to lead to a broader rollout. According to Columbus Business First, the …
NPC International Inc. announced today that it has entered into an Asset Purchase Agreement (APA) with a subsidiary of The Wendy's Company to acquire 22 Wendy's restaurants for $9.3 million, plus …
