Features, News & Blogs
Revisiting Restaurant 101: Three basics that’ll make you pay attention … againOur industry is experiencing a renewed emphasis on the core principles of business, likely due to the high volume, high turnover nature of the QSR category. Staying profitable and competitive can be a stressful juggling act of balancing customer …
Apple's innovations can be translated to restaurant industryHave you ever walked into an Apple Computer retail store and noted all of the ways the company has revolutionized customer service, and achieved $5,914 sales per square foot? A June 15, Wall Street Journal article titled "Secrets From Genius Bar …
Street food: Urban foraging"Lilly, get over here – she just got that blue box from the garage, where are you?" Teddy yelled – she was always a bit bossy toward Lilly. And it wasn't as if she had far to look as they lived together in a 24" x 30" space with a corner …
Planning store layouts? Consider the recycling and composting trendAs I travel the country, I see more and more operators, universities, airports and hotels collecting recyclables and compostables. If you're planning new stores – or renovating existing ones – think about how collection of recyclable or …
NPD Group: QSRs imitating hot fast casual segmentA new market research report from The NPD Group shows that quick-service chains have increasingly adopted strategies used by the fast casual segment, and for good reason. The fast casual segment is the only category in the restaurant industry that …
Teriyaki Experience, a Japanese-inspired, quick-service franchise headquartered in Ontario, Canada, has announced plans to open its second Atlanta location at the Hartsfield-Jackson Atlanta International Airport. The restaurant is set to open in …
Wendy's accelerates store reimaging, undergoes employee 'reboot'The Wendy's Company has announced plans to build 20 and remodel 50 company-operated restaurants in the U.S. and Canada in 2012 with new contemporary designs meant to enhance the customer experience. The announcement, made during an Investory Day …
In Jackson, N.J., diners can now chase a Whopper with an ice cream sundae. According to the Boston Globe, Burger King has partnered with Friendly's Ice Cream to test a hybrid location called "Friendly's Scoop." The Wilbraham company is spearheading …
McDonald's reports 11 percent profit, plans 1,300 new storesMcDonald's Corporation today announced strong results for the fourth quarter and year ended Dec. 31, 2011, fueled by growth across all of its global markets. The fourth quarter results included an 11 percent profit increase. For 2011 in full, global …
Under new leadership, Rita's Italian Ice ready for overseas debutPennsylvania-based Rita's Italian Ice has a history dating back to 1984 and a devoted fan base. Still, newly appointed CEO Jonathan Fornaci has already begun implementing plenty of changes. Fornaci has proven he's capable of making substantial …
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Restaurant design can be a crucial part of building a successful brand. Layout of your restaurant can also affect your operational efficiency. Check out this research center for ideas and trends in restaurant design and layout.

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