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Food fight: Combat rising costs with smarter hourly hiring
The restaurant industry is expected to grow this year, but realizing big profits will be a tall order in the face of rising food and labor costs. State minimum wage increases – ranging from 28 …February 8, 2012
| The restaurant industry is expected to grow this year, but realizing big profits will be a tall order in the face of rising food and labor costs. State minimum wage increases – ranging from 28 to 34 cents - could have a large impact on quick … |
 | Over the holidays I watched "A Christmas Story" for the gazillionth time. One of the scenes in the movie is Ralphie getting his secret decoder ring to unlock the mysteries of the universe. His ring consisted of all the tools that when utilized would … |
 | If you want to know why more diners are asking more questions about your menu – and your kitchen – consider how serious food allergies are. In January, a 7-year-old girl in Virginia with a severe allergy to peanuts died after eating a … |
| If you're like most operators, you'll be making some changes to your menu in the coming months. According to the Wall Street Journal, Applebee's has revamped about 80 percent of its menu over the past two years, while more than half of T.G.I. Friday … |
| We may have too much faith that it cannot happen, or won't happen or we're simply naïve. Perhaps we don't seek, therefore we don't find. Maybe it's assumptions, perhaps laziness, or even poor work ethic. It can breed and morph in a culture … |
| The employee screening environment is rapidly evolving, making it hard for businesses to keep up. That's just one reason why businesses are either outsourcing background checks to a partner or are not conducting screenings at all. For those not … |
 | Foodservice has always been about delivering the best customer experience by providing the best food, most convenience and best service. However, during the economic recession, people tightened their belts, counted their pennies and scrutinized … |
 | To glove, or not to glove, that is the question. It's a debate that has raged in foodservice circles for years and centers on the question of whether hand washing alone is effective in preventing foodborne illness. One side believes that hand … |
| The PeopleMatter Institute (PMI) put together the 'Top 11 of 2011,' a compilation of the hottest trends from the past year that the service industry should continue focusing on in 2012. From this list I predict the following to be the most prominent … |
| The adventure usually begins with a notice from the bank that a deposit was either short or is missing. It triggers questions of who was supposed to have taken it to the bank and when. When the accountability for the deposit is determined, the … |
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Culture Connection: Building Brands, Creating Culture and Driving Revenue Through Outstanding Customer Service
The goal of any service-industry employer—restaurants, convenience stores (c-stores), hospitality businesses or retailers—is to provide unparalleled customer service. This may be brushed …Type: White PaperSponsored by: PeopleMatter -
Online Training ROI: Five Features That Positively Impact Your Bottom Line
"What's worse than training your workers and losing them? Not training them and keeping them." Zig Ziglar, author and corporate success speaker, knows it, research proves it and companies are …Type: White PaperSponsored by: PeopleMatter -
I-9 Compliance: Top Five Best Practices to Help Avoid Fines, Penalties and Brand Damage
Recent Immigration and Customs Enforcement (ICE) raids have raised serious employment concerns in the service industry. High turnover rates and large percentages of immigrant and hourly workers …Type: White PaperSponsored by: PeopleMatter -
Webinar: Turning Servers into Sellers - Increase Sales and Profits with Salesmanship Training
An effective salesmanship training program can help offset declining customer counts and sales. Suggestive selling, add-on selling and up-selling of high profit menu items can add 5% to 10% to your …Type: WebinarSponsored by: North America Pizza & Ice Cream Show -
Save Money by Hiring People: Let the Work Opportunity Tax Credit Work For You
Your company could be leaving thousands of dollars on the table by failing to take advantage of federal tax credits aimed at getting people in certain groups into the workforce. This informational …Type: White PaperSponsored by: PeopleMatter
