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Features, News & Blogs

Majority of restaurateurs and chefs fail celiac test
Chefs and restaurateurs lack a fundamental understanding of gluten-free protocols, according to the National Foundation for Celiac Awareness (NFCA), a non-profit organization dedicated to raising …
May 25, 2012
Taco Cabana continues remodeling initiative, adds table service
San Antonio, Texas-based Taco Cabana will celebrate the opening of a new restaurant location in its hometown. The location continues the brand's year-long initiative to remodel all San Antonio …
May 25, 2012
Restaurants to add 450,000 summer jobs
Restaurants are expected to add 450,000 jobs this summer season, a 4.6 percent increase over the March 2012 employment level, according to National Restaurant Association projections. This year shows …
May 25, 2012
McDonald's names new APMEA president, London Olympic staff
McDonald's has announced that Dave Hoffmann, 44, currently senior vice president for Restaurant Support in McDonald's Asia/Pacific, Middle East and Africa (APMEA) region, has been elected president …
May 24, 2012
Commentary: Customer intelligence drives loyalty
By Ashish Gambhir Chances are your restaurant incorporates a rewards program into your customer loyalty initiatives. With the average person having 14 loyalty cards, it seems to reason that rewards …
May 18, 2012
McDonald's plans to double China employee count
McDonald's Corp. plans to hire 70,000 new employees in China this year as it opens new outlets throughout the country. This will nearly double the chain's current workforce, according to Bloomberg …
May 18, 2012
Is your staff BYOD and policy free?
Employees using their own devices (smart phones, tablets, PCs) actively use the technology they're most comfortable with, which has a positive impact on productivity. Some organizations are creating …
May 17, 2012 - Nate DaPore
The most important issue facing restaurant owners today: tip reporting
I've worked many years for tips. I began my restaurant career when I was 14 (don't tell the Labor department). I've been a busboy, a waiter, a bartender, and manager. My brothers were chefs, my …
May 17, 2012 - Rick Casmass
Domino's, Jack in the Box sign up for Employee Wellness campaign
June marks the fourth annual National Employee Wellness Month. Virgin HealthMiles, the Strategies to Overcome and Prevent (STOP) Obesity Alliance, the Partnership to Fight Chronic Disease and …
May 17, 2012
McDonald's UK testing table service
McDonald's is testing table service at some of its 1,200 units throughout the United Kingdom. According to the Daily Mail, servers have been hired as a way for McDonald's to better compete with pubs …
May 17, 2012

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I-9 Compliance: Top Five Best Practices to Help Avoid Fines, Penalties and Brand Damage
Recent Immigration and Customs Enforcement (ICE) raids have raised serious employment concerns in the service industry. High turnover rates and large percentages of immigrant and hourly workers …
Tags: Employee Training, Hiring and Retention, Human Resources, PeopleMatter, Staffing & Training, Technology
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SaaS for the Service Industry
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Automating Social Recruiting for Better Hiring
Social media has become intrinsic to many people's daily lives — including current and future employees of hospitality and retail organizations. Nearly half, 47 percent, of online adults use …
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Type: White Paper
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Investing in Workforce Management
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Tags: Kronos Incorporated, Operations Management, Staffing & Training
Type: White Paper
Sponsored by: Kronos Incorporated
Employee Screening: Finding the Right Employees
Having good employees makes the difference between a good business and great business, but the employee-selection process can be loaded with challenges. This special report, sponsored by College …
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