Features, News & Blogs
How mystery shoppers provide a 'micro view' of restaurant operationsThere are a number of ways restaurant operators can get a pulse on unit-level performance, but few provide the same microscopic, objective perspective of mystery shoppers. Even in the era of Big Data, when businesses can pulls real-time information …
The National Restaurant Association Educational Foundation has received a $420,000 donation from The Coca-Cola Company to support NRAEF's various training programs in 2014, such as ProStart. Throughout the past 10 years, The Coca-Cola Company has …
SVM, a global provider of incentive and motivation solutions through the use of gift cards, prepaid cards, eGift and award codes, has added Dairy Queen to its roster of more than 150 gift card brands. As the DQ system's gift card reseller, SVM will …
The free webinar, "Cash in on Hiring Tax Credits: How to get $1,200 back for 1 out of every 5 new hires," hosted this week by FastCasual.com and PeopleMatter, is now available for download. The hour-long webinar taught restaurant operators about tax …
McDonald's Canada and its franchisees are set to hire over 6,000 people on National Hiring Day today. If the company hits its goal, it will be the largest number of people a company has hired in on day in Canada, according to a news release. …
More than six years after the start of the Great Recession, the number of private sector jobs finally surpassed its pre-recession peak in March, according to preliminary figures from the Bureau of Labor Statistics. The private sector added a net 192,…
McDonald's has ceased operations of its three restaurants in Crimea amid the Russian conflict over the peninsula. According to Reuters, the QSR said it will resume work "as soon as possible," and is helping to relocate staff to Ukraine in the …
Snagajob has announced results from its 2014 Summer Hiring Survey of 250 employers responsible for hiring hourly employees in the retail, hospitality and foodservice industries. According to a news release, 39 percent of the respondents represent …
The U.S. House of Representatives voted today in favor of H.R. 2575, AKA the Save American Workers Act, which would bring the definition of a full-time employee back to 40 hours a week. The definition was changed to 30 hours under the initial …
WFF 2014: A view from the topMore than 3,000 people in the foodservice industry gathered last week at the Hilton Anatole in Dallas for the WFF's 2014 Annual Leadership Development Conference. Not only did the event honor the contributions of its former CEO and president, Fritzi …
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Staffing is critical to the success of any business, but especially in the restaurant industry with its high employee turnover rates. This research center offer insights for human resources managers to help hire, train and retain the best employees.

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