Features, News & Blogs
WhenToManage, a provider of cloud-based software for the restaurant industry, has introduced Flow, a social networking tool that allows employees to share ideas, comments and files in real-time, from their desktop, tablet or smartphone. According to …
The National Restaurant Association has released three new DVDs that offer best practices in dealing with harassment and discrimination, customer service training, and a guide on the use of social media. According to a news release, the DVDs were …
Timesly has launched a facial detection time clock app for iPad, allowing employees to clock in or out of work by snapping their photo using Timesly's proprietary FaceCheck technology. According to a news release, the app is now available for …
How mystery shoppers provide a 'micro view' of restaurant operationsThere are a number of ways restaurant operators can get a pulse on unit-level performance, but few provide the same microscopic, objective perspective of mystery shoppers. Even in the era of Big Data, when businesses can pulls real-time information …
McDonald's breakfast sales not impacted by new competitionMcDonald's U.S. comp sales were down 1.7 percent in Q1, and the company cited negative guest count due, in part, to severe winter weather. During today's earnings call, CEO Don Thompson also admitted the company has become too focused on unit-level …
The National Restaurant Association Educational Foundation has received a $420,000 donation from The Coca-Cola Company to support NRAEF's various training programs in 2014, such as ProStart. Throughout the past 10 years, The Coca-Cola Company has …
The free webinar, "Cash in on Hiring Tax Credits: How to get $1,200 back for 1 out of every 5 new hires," hosted this week by FastCasual.com and PeopleMatter, is now available for download. The hour-long webinar taught restaurant operators about tax …
McDonald's Canada and its franchisees are set to hire over 6,000 people on National Hiring Day today. If the company hits its goal, it will be the largest number of people a company has hired in on day in Canada, according to a news release. …
SVM, a global provider of incentive and motivation solutions through the use of gift cards, prepaid cards, eGift and award codes, has added Dairy Queen to its roster of more than 150 gift card brands. As the DQ system's gift card reseller, SVM will …
More than six years after the start of the Great Recession, the number of private sector jobs finally surpassed its pre-recession peak in March, according to preliminary figures from the Bureau of Labor Statistics. The private sector added a net 192,…
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Staffing is critical to the success of any business, but especially in the restaurant industry with its high employee turnover rates. This research center offer insights for human resources managers to help hire, train and retain the best employees.

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