 | By Chris Luo, VP of Marketing at FiveStars I recently ran my first half marathon, and as I reflected on the experience, I realized that the mindset needed for successful marathon running is very similar to the mindset you need to launch a successful … |
| Dunkin' Donuts is making its mobile payment app more accessible by letting users view content in Spanish. The company said it's the first national coffee retailer to make information, features and special offers within its mobile app available in … | |
 | Earlier this week, MasterCard announced that Burger King's delivery program BK Delivers has joined its roster of merchants that now accept MasterPass in the U.S. LivingSocial also added the service. MasterPass, which was introduced in February at … |
| Just ahead of its annual show this weekend in Chicago, the National Restaurant Association has announced multiple new partnerships designed to help restaurant operators. Among them is a partnership with GuestMetrics LLC to help members with business … | |
 | Baskin-Robbins is leveraging Dunkin' Donuts' digital strategy to build its own strong presence in the space. As part of that strategy, the ice cream chain plans to build a mobile app similar to its sister chain's, which was launched in August. Bill … |
| A mobile and social-based loyalty pilot program conducted by Marble Slab Creamery and MaggieMoo's Ice Cream and Treatery has increased average transactions by more than 50 percent. The solution was implemented by MercuryLoyalty and integrated … | |
| CorFire, a provider of mobile commerce technology, is partnering with OLO, a digital commerce engine for restaurants, to create mobile applications that allow restaurants to move beyond mobile and online ordering and into more sophisticated mobile … | |
| Square Stand, new hardware created by Square for brick-and-mortar businesses that turns an iPad into a complete point of sale, is now available, according to a company press release. With local businesses increasingly tearing out their old POS … | |
 | By Dr. Gary Edwards, chief customer officer at Empathica Relaxed travel restrictions and a desire to experience the West firsthand are fueling a boom in foreign tourism, driving more than 1 million Chinese visitors to the U.S. each year. But while … |
| New data from Snagajob, an hourly employment marketplace, shows that mobile job searches have increased by 95 percent in the past year. The data is part of Snagajob's second "Counter Intelligence: The Snagajob Service Industry Hiring Report," a look … | |
-
Taking BYOD to the Next Level: Leveraging Customers' Mobile Devices to Increase Loyalty and Drive Sales
The rise of Bring Your Own Device (BYOD) programs is considered the most radical shift in business computing since PCs entered the workplace. With personal mobile devices now mainstream and able to …Type: White PaperSponsored by: Wireless Ronin Technologies -
Customer Experience Technology Buyer's Guide 2012
Smartphones, digital signage, kiosks and other technologies offer endless possibilities for enhancing the customer experience. The 2012 Customer Experience Technology Buyer's Guide will help you find …Type: Special ReportSponsored by: Reflect Systems -
Three Key Considerations When Deploying WiFi In Restaurants
With proper planning, you can securely offer your customers the convenience of a BYOD network.Type: White PaperSponsored by: National Service Center -
Culture Connection: Linking Culture, Brand and Revenue
It's no secret that building a strong culture in your restaurant can strengthen your brand, but in the high-volume, high-churn environment of the service industry, it can be hard to keep employees …Type: WebinarSponsored by: PeopleMatter -
No BS Social Media: The All-Business No-Hype Guide to Social Media Marketing
Social Media is no longer about chatting with your friends. It’s about driving business. This sample book chapter will help to show you how it can for yours.Type: White PaperSponsored by: Foodservice Social Media Universe
