Moving to the cloud can help a restaurant operator gain control of IT costs and improve productivity.

Spending less initially on workforce management solutions may end up costing a restaurant operator more in the long run.

Having the right employees at the right time can be a critical component of success.

Investing in a workforce management solution now can help operators avoid costly headaches in the future.

Restaurant operators now have the ability to combine a restaurant's scheduling application with text messaging to cover shortfalls in the schedule.

Social media has become intrinsic to many people’s daily lives — including current and future employees of hospitality and retail organizations. Nearly half, 47 percent, of online adults use …

Recognizing the basic value proposition of consumeroriented technologies — that users don’t have to sacrifice functionality for ease — the leader in workforce management, Kronos, is …

In a tough economy, the first instinct is to pull back, avoid capital expenditures, and wait for improvement. But shrewd investment aimed at reducing costs while boosting revenues can mean the …

The secret to rapidly realizing the full potential of a workforce management solution lies in how well it’s implemented. While a number of retailers are flocking to best-in-class workforce …

Creating an effective labor schedule is a combination of art and science, one that requires balancing hard facts with soft realities such as employee preferences and tribal knowledge of the …

The U.S. Department of Labor’s Wage and Hour Division (WHD) takes a special interest in so-called low-wage industries such as the restaurant industry. Employees today are better educated about …

It’s true that complying with labor-related laws, regulations, and policies can be expensive. But it’s best to proactively minimize this risk and increase organizational compliance — because …

In 2008 the United States faced a crumbling economy and the worst financial crisis it had seen in more than 20 years. Restaurant industry operators were hit from all sides by a host of troubles …

At many organizations, workforce management processes have yet to benefit fully from automation. Processes for scheduling, tracking time and attendance, and managing absences are not automated and …