Opinionmeter Improves Customer Survey Feedback with Elo TouchSystems Solutions

Improve customer survey response rates and feedback data with automated surveys.

Type: Case Study


Sustainability: A New Track To Profit (Slides)

Sustainability: A New Track to Profit. Industry leaders provide testimony and advice on how to develop a restaurant with proper sustainability. Download the slides from presentations given by: Peter Truitt, Truitt Brothers/ Jeff Harvey, Burgerville/ Kate Geagan, Author, Go Green Get Lean at the Fast Casual Executive Summit 2009.

Type: Presentation

Sponsor: Fast Casual Executive Summit


Brand Builders (Slides)

Industry leaders share tips and trends on how to enhance brand building in your restaurant through emotional connections with your customers. Download the slides from presentations given by: Ed Frechette, Au Bon Pain/ Alan Hixon, Mooyah Burgers and Fries/ Dan Kim, Red Mango/ Patrick Benisillo, VGS at the Fast Casual Executive Summit 2009.

Type: Presentation

Sponsor: Fast Casual Executive Summit


Capture Customer Feedback at their Point-of-Experience

The key to capturing the best understanding of a consumer’s thinking and satisfaction regarding a product or business is to ask them at their point-of-experience – the place of their purchase decision or their experience with the business.

Type: General


Tech Solutions for Busy Restaurants: Choosing a POS System

The POS isn't just for ringing up sales any longer. More and more, restaurants use POS systems to control everything from inventory to scheduling.

Type: Mini-Guide


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Customer Relationship Management (CRM)-related articles and material on QSRWeb.

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