- WHITE PAPERS
Three components are necessary for a successful mobile experience.
When temperatures soared to record highs in Amsterdam, residents were rewarded with free McFlurries from a vending kiosk.
Nancy Kruse, a restaurant menu analyst, shared information about restaurant change during the webinar, “Menus 2015: Turning Trends Into Money Makers.”
Big screens are exciting to have in a restaurant, but if they lack content that is fresh and relevant, even the largest digital signs and menu boards will fail to attract and engage customers
From an Under Armour installation that tests athletic ability to a Warby Parker photo booth experience, interactive customer experience was the order of the day at the inaugural Interactive Customer Experience Summit, held June 28-30 at the Sofitel Chicago Water Tower.
Brick-and-mortar retailers and restaurants must find ways to bring “social proof” to their stores and technology may be the way to do it.
The CONNECT 2015 Mobile Innovation Summit will teach restaurant operators and retailers how to provide customers with mobile connections to help build a loyal fan base.
Jared Miller, CTO for the Atlanta Falcons, discusses how mobile can be used to create personalized experiences even when the customer isn't using their device.
Erin Levzow, Director of Digital and E-commerce at Wingstop, points out a key benefit of SMS promotions that you may have overlooked.
Rich Hope, CMO of Jersey Mike's Subs, talks about the restaurant chain's mobile app.
The customer-centric site allowing visitors to view local restaurant info, find locations that deliver to them and get updates from their favorite places.
Fans decide which Wetzel’s Pretzels get Pizza Bitz first.
Want a Whopper delivered directly to your door? Burger King in India can do that thanks to a new home delivery service.
Jamba Juice has improved convenience for consumers who can't wait for their next juice or smoothie.
SUBWAY Sandwich Artist Nitasha Truss, from Tucson, Arizona, is the 2015 SUBWAY Sub Jammers Champion.
The 'guide will provide a roadmap' for restaurant owners and operators interested in implementing mobile payments into their business, NRA official says.
Corbin Restaurants, a Long John's Service franchisee in Lexington, Kentucky, has deployed the Panasonic Attune II Wireless Audio System to improve customer service, order accuracy and speed of service.
Villa Italian Kitchen, Green Leaf’s Beyond Great Salads, Bananas Smoothies & Frozen Yogurt and a new South Philly Cheesesteak are opening in Gloucester Township.
Dunkin’ Donuts will open two restaurants in Baton Rouge, Louisiana, and is seeking franchisees in Alexandria, Baton Rouge, Lafayette, Lake Charles, Monroe and New Orleans, Louisiana.
Few foods reign as ubiquitously on restaurant menus in the U.S. as the almighty sandwich.
Technomic and Deloitte Advisory research assesses what's next in supply-chain logistics.
Carl's Jr. is set to open its first restaurant in India.
Compass Group joins Wal-Mart and General Mills in embracing Five Freedom’s procurement practices.
Ahead of the Oct. 1 liability deadline, WAND releases new EMV terminals and promises enhanced protection and security measures.
The Internet coupon service will expand into the takeout and delivery markets
Consumers value great customer service. If you give customers an experience that exceeds their expectations, they'll gladly pay more for it...and recommend you to their friends! Deliver a bad customer experience, you'll be the one paying the price.