CONNECT: The current state of mobile wallets and mobile ordering

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A recent panel at Networld Media Group's CONNECT Mobile Innovation Summit attempted to clarify today’s mobile payments market, which is becoming an increasingly difficult task when you consider the options available to merchants.

FEATURES


CONNECT: Does your mobile experience offer 3 crucial things?

Three components are necessary for a successful mobile experience.

McDonald's beats the heat with heat-sensitive McFlurry vending kiosk

When temperatures soared to record highs in Amsterdam, residents were rewarded with free McFlurries from a vending kiosk.

Does your menu reflect this year's top menu change?

Nancy Kruse, a restaurant menu analyst, shared information about restaurant change during the webinar, “Menus 2015: Turning Trends Into Money Makers.”

Wendy's exec: Without great content, technology doesn't matter

Big screens are exciting to have in a restaurant, but if they lack content that is fresh and relevant, even the largest digital signs and menu boards will fail to attract and engage customers

ICXSummit15: From scavenger hunt to Skydeck, the highlight reel

From an Under Armour installation that tests athletic ability to a Warby Parker photo booth experience, interactive customer experience was the order of the day at the inaugural Interactive Customer Experience Summit, held June 28-30 at the Sofitel Chicago Water Tower.

ICXSummit: How to bring 'social proof' into your brick-and-mortar locations

Brick-and-mortar retailers and restaurants must find ways to bring “social proof” to their stores and technology may be the way to do it.

Are you 'CONNECTING' with your customers?

The CONNECT 2015 Mobile Innovation Summit will teach restaurant operators and retailers how to provide customers with mobile connections to help build a loyal fan base.

Using mobile to create a personalized guest experience

Jared Miller, CTO for the Atlanta Falcons, discusses how mobile can be used to create personalized experiences even when the customer isn't using their device.

The hidden benefit of SMS text marketing messages

Erin Levzow, Director of Digital and E-commerce at Wingstop, points out a key benefit of SMS promotions that you may have overlooked.

Why Jersey Mike's added ordering and payments to their mobile app

Rich Hope, CMO of Jersey Mike's Subs, talks about the restaurant chain's mobile app.

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NEWS


NetWaiter releases new consumer site

The customer-centric site allowing visitors to view local restaurant info, find locations that deliver to them and get updates from their favorite places.

Wetzel’s Pretzels introduces Pizza Bitz

Fans decide which Wetzel’s Pretzels get Pizza Bitz first.

Burger King kicks off home delivery in India

Want a Whopper delivered directly to your door? Burger King in India can do that thanks to a new home delivery service.

Jamba Juice launches mobile 'order ahead' app

Jamba Juice has improved convenience for consumers who can't wait for their next juice or smoothie.

Subway recognizes 'World's Fastest Sandwich Artist'

SUBWAY Sandwich Artist Nitasha Truss, from Tucson, Arizona, is the 2015 SUBWAY Sub Jammers Champion.

NRA releases mobile payments guide for restaurateurs

The 'guide will provide a roadmap' for restaurant owners and operators interested in implementing mobile payments into their business, NRA official says.

Long John Silver’s franchisee cuts drive-thru time with wireless audio system

Corbin Restaurants, a Long John's Service franchisee in Lexington, Kentucky, has deployed the Panasonic Attune II Wireless Audio System to improve customer service, order accuracy and speed of service.

Villa Enterprises opening 4 NJ outlets

Villa Italian Kitchen, Green Leaf’s Beyond Great Salads, Bananas Smoothies & Frozen Yogurt and a new South Philly Cheesesteak are opening in Gloucester Township.

Dunkin’ Donuts to open 2 restaurants in Baton Rouge; seeks franchisees

Dunkin’ Donuts will open two restaurants in Baton Rouge, Louisiana, and is seeking franchisees in Alexandria, Baton Rouge, Lafayette, Lake Charles, Monroe and New Orleans, Louisiana.

Flavor, adventure, more healthful ingredients drive sandwich trends

Few foods reign as ubiquitously on restaurant menus in the U.S. as the almighty sandwich.

Supply-chain study: Consumers demand sustainable food products

Technomic and Deloitte Advisory research assesses what's next in supply-chain logistics.

Carl’s Jr. opening first unit in India

Carl's Jr. is set to open its first restaurant in India.

Compass Group adopts Five Freedoms for animal welfare

Compass Group joins Wal-Mart and General Mills in embracing Five Freedom’s procurement practices.

Fraud beware: WAND releases credit card protection software

Ahead of the Oct. 1 liability deadline, WAND releases new EMV terminals and promises enhanced protection and security measures.

Groupon launches ‘Groupon To Go’

The Internet coupon service will expand into the takeout and delivery markets

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Consumers value great customer service. If you give customers an experience that exceeds their expectations, they'll gladly pay more for it...and recommend you to their friends! Deliver a bad customer experience, you'll be the one paying the price.