Golden Chick experiences drive-thru boost with NCR Timer installation

Golden Chick has added the NCR Drive-Thru Timer to its system after a successful pilot.

FEATURES


Popeyes: Improving the experience

With a focus on customer service and speeding up drive-thru times, the chicken chain ended 2009 in the sweet spot.

QSRweb.com publishes restaurant technology comparison

The guide compares product features and provides expert commentary.

NAFEM, FS/TEC to open next week

Co-located manufacturing, technology shows to feature innovations in foodservice industry.

QSRs strive to provide prompt drive-thru service

Improving drive-thru efficiency should be at the top of every operator's to do list. For years, it's been the breadwinner for the quick-service restaurant. But a drive-thru line can only move so quickly.

Franchisees mull over latest drive-thru technology

Dunkin' Donuts new concept stores opened since November 2005 in Euclid, Ohio, and Pawtucket, R.I., show a lot of thought was invested into maximizing the drive-thru experience.

Harassment carries a hefty price

Until Anita Hill testified in 1991 against Supreme Court Justice Clarence Thomas, sexual-harassment complaints were rare.

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NEWS


Panasonic introduces new drive-thru communication system

Panasonic System Communications Company of North America today announced its latest drive-thru communications system, Attune II. Based on the Attune system, the Attune II includes significant upgrades to enhance customer satisfaction through improved speed of service and order accuracy in...

Panasonic's Attune drive-thru system certified by CKE Restaurants

Panasonic announced that its Attune drive-thru communications system is now certified by CKE Restaurants Inc. for use in the company's Carl's Jr.

Quail Digital extends drive-thru system bandwidth

Quail Digital announced it has extended the bandwidth on its Q Pro 5 drive-thru system. The system now operates on the new CATiQ dect 6 standard, which increases bandwidth from 8KHz to 16KHz. According to the company, the development has improved audio quality between the wireless headsets and between the headsets and the order point.

Taco Bell franchisee standardizes Panasonic drive-thru communication system

Desert de Oro Foods, a Taco Bell franchisee, has experienced improved drive-thru communications and efficiencies after installing Panasonic Attune systems at 10 units, and has decided to standardize the systems for all refreshes and new builds. Panasonic Attune includes four...

Carl's Jr. franchisee deploys drive-thru timing solution

Star Chasers of Oklahoma Inc., a 38-unit Carl's Jr. franchisee, recently implemented Mirius' Enterprise Solutions to extract timing data from its legacy drive-thru timer systems in order to spot opportunities and problems. Since April of 2009, Star Chasers has used...

McDonald's names Equipment Supplier of the Year

McDonald's has named HM Electronics Inc. (HME) as its 2011 Equipment Supplier of the Year.

RF Technologies collaborates with drive-thru headset specialist

RF Technologies Inc., an Illinois-based supplier of communications systems to the drive-thru market, has announced its collaboration with wireless headset specialist Quail Digital. Under the agreement, RFT will represent Quail Digital for sales and technical support of the company's new...

Carl's Jr., Hardee's pick Texas Digital for order-confirmation boards

Texas Digital Systems Inc. recently announced that its AccuVIEW order-confirmation display and Acclaro drive-thru timer solutions have been tested and approved by CKE Restaurants Inc.

Quail Digital launches flexible headset system

Quail Digital has introduced the Q-Pro Series 5 headset, a drive-thru system that does not require a belt pack or cabling. The wireless set includes integral lane timing, customer greetings and crew prompts. The system operates on the 1.88-1.90 GHZ...

HME debuts sound management system for drive-thrus

HME has introduced the new ion IQ, a digital drive-thru system that bundles five cutting-edge, sound-enhancing technologies into one package. HME's ion IQ features a total sound management system that simultaneously improves the customer and employee experience.

HME debuts sound management system for drive-thrus

HME has introduced the new ion IQ, a digital drive-thru system that bundles five cutting-edge, sound-enhancing technologies into one package. HME's ion IQ features a total sound management system that simultaneously improves the customer and employee experience.

Quail Digital releases wireless headset system

Quail Digital has announced the launch of QD Retail, a headset-only communication system designed for team use in restaurant, retail, grocery and business environments. QD Retail is a revolutionary design in retail communication that can accommodate up to 12 users in hands-free, talk-lock and push-to-talk modes.

Quail Digital releases wireless headset system

Quail Digital has announced the launch of QD Retail, a headset-only communication system designed for team use in restaurant, retail, grocery and business environments. QD Retail is a revolutionary design in retail communication that can accommodate up to 12 users in hands-free, talk-lock and push-to-talk modes.

HME releases drive-thru timer upgrade

HME has announced the release of the Dash LCD upgrade to its System 30 Drive-Thru Timer for quick-service restaurants. The upgrade allows customers who already have HME System 30 to take advantage of the features of the recently introduced HME Zoom advanced drive-thru system at a fraction of the cost of an all-new system.

3M, HyperActive partner on drive-thru technologies

3M and HyperActive Technologies have announced that they have formed an alliance to bring a new paradigm of drive-thru technology to quick-service restaurants. The partnership between the two companies is designed to help improve QSRs' speed, accuracy and employee productivity for orders placed in their drive-thru lanes.

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