3 ways restaurants can optimize labor efficiencies and cut costs


Between higher wages and new labor regulations, restaurants are facing a labor crisis — and their existing, outdated processes are doing anything but helping the problem.


Building the brand culture: It’s all about empowering employees

Establishing a 'cult' philosophy in building a robust brand culture isn't a bad thing. In fact, it's one of several valuable and viable approaches.

Payroll pains: The mistakes killing your restaurant’s bottom line

There are three main payrolls risks: errors, cheating and compliance.

Restaurateurs speak out against NLRB ruling

The National Labor Relations Board made it easier on Thursday for restaurant workers to unionize, and many restaurateurs are already worried about what the ruling means for their businesses.

'Hidden compliance cost:' Restaurants with 50+ full-time employees must start ACA reporting in 2015

Though not mandated to offer health care coverage to employees until 2016, restaurants with 50 or more full-time employees are still required to track data monthly throughout 2015.

5 steps for keeping your restaurant from getting ICE'd

The US government has stepped up its immigration enforcement efforts in recent years, and all employers -- not just large ones, or ones that employ non-citizens -- are at risk of failing an audit.

Big data is pointless

Big data is pointless, your data is priceless.

Five ways to get the best out of Generation Y employees

Like the Baby Boomers before them, Gen Y employees will reshape the working world.

How one QSR maintains a low employee turnover rate

Lion's Choice president discusses company's competitive benefits and strong culture.

It’s not a chicken-and-egg scenario: quality comes before sales

By assessing applicants for their behavioral preferences, you can find out if an applicant has the energy to work the drive-thru, the customer service for the cash register or the trustworthiness to cover the late shift.

Spread of hours in New York

Are you familiar with the regulation regarding the spread of hours in New York? It applies to virtually every restaurant in the state and failure to adhere to it can lead to sanctions by the state’s Department of Labor. The law works like this: Let’s say a waiter works a double shift, the first shift running from 11:00 a.m. to 2:00 p.m.

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Research reveals key competencies dictate success, not a person’s age

The generational age of an employee is not a critical as the skill set competency in making a good hire.

NY passes $15 minimum wage for food workers

Workers in the quick service restaurant industry in New York state will earn a minimum wage of $15, a raise that will be phased in over three years.

Arby’s deploys custom-learning program with Bellevue University

Arby's and Bellevue University have partnered to develop an educational program for Arby's employees.

NRA: NLRB’s ruling upends 'joint-employer standard'

The National Labor Relations Board’s (NLRB) ruling in the Browning-Ferris Industries case has broad implications across several industries, including restaurants, according to the NRA.

Red Book Connect launches ACAdvisor module for HotSchedules

The ACAdvisor helps businesses track, manage and monitor ACA employment statuses.

McDonald's Europe exec added to International HR team

McDonald's Corporation has announced that David Fairhurst, currently chief people officer of the McDonald's Europe system, has been promoted to senior vice president, International Human Resources and Strategy, McDonald's Corporation, effective May 1. According to a news release, Fairhurst will...

Webinar will tackle 'Hot or Not' trends for employers

How much will big data cost in 2015? How can restaurants mitigate rising costs and increasingly competitive labor markets?

Sonic promotes two to SVP positions

Sonic has announced two promotions – Paige Bass has been named senior vice president and general counsel, and Anita Vanderveer has been named senior vice president of people. Bass previously served as VP and general counsel. She joined Sonic in April 2004 as associate general counsel.

Arby's creates chief people officer position

Arby's Restaurant Group has promoted Melissa Strait, SVP, Human Resources and Leadership Development, to chief people officer, a newly created position reporting to CEO Paul Brown. According to a news release, Strait will be responsible for leading the strategy, development...

Webinar to address pitfalls and perils of I-9 compliance

Webinar will help restaurant operators understand the importance of I-9 paperwork.

N.C. Dunkin’ Donuts sued for religious discrimination

A Seventh-Day Adventist in Asheville, North Carolina, has filed a lawsuit against Dunkin’ Donuts for religious discrimination, claiming his scheduled working hours violated his religious beliefs. According to USA Today, Darrell Littrell filed the suit against franchisee Citi Brands LLC...

PeopleMatter teams up with NCR to streamline employee onboarding process

PeopleMatter has announced a new relationship with NCR. As part of the agreement, NCR’s Aloha POS and Back Office technology and the PeopleMatter Platform will be integrated to send employee data, real-time and bi-directionally, between the PeopleMatter Platform and NCR...

Del Taco installing benefits software to manage Obamacare requirements

Del Taco has selected BenefitFocus' HR InTouch Marketplace cloud-based benefits software solution to support benefits administration and relative requirements from the Affordable Care Act. According to a news release, HR InTouch Marketplace will provide Del Taco with a single online...

Teriyaki Madness names Heather Winslett director of operations

Teriyaki Madness announced today the addition of Heather Winslett as the company’s director of operations. As the director of operations, Winslett will work with current franchisees to ensure growth, profitability, performance and adherance to brand standards, as well as oversee...

Krispy Kreme promotes HR leader

Krispy Kreme has appointed Cathleen D. Allred as SVP of Human Resources and Organizational Development, effective immediately.

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