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Benchmark studies are valuable tools for understanding how your brand measures up against the competition, but there’s always more to the story than just the numbers. InMoment’s recent QSR study takes you inside and beyond the rankings to explore why long-standing satisfaction drivers are now shifting.
Though not mandated to offer health care coverage to employees until 2016, restaurants with 50 or more full-time employees are still required to track data monthly throughout 2015.
The US government has stepped up its immigration enforcement efforts in recent years, and all employers -- not just large ones, or ones that employ non-citizens -- are at risk of failing an audit.
Big data is pointless, your data is priceless.
Like the Baby Boomers before them, Gen Y employees will reshape the working world.
Lion's Choice president discusses company's competitive benefits and strong culture.
By assessing applicants for their behavioral preferences, you can find out if an applicant has the energy to work the drive-thru, the customer service for the cash register or the trustworthiness to cover the late shift.
Are you familiar with the regulation regarding the spread of hours in New York? It applies to virtually every restaurant in the state and failure to adhere to it can lead to sanctions by the state’s Department of Labor. The law works like this: Let’s say a waiter works a double shift, the first shift running from 11:00 a.m. to 2:00 p.m.
Giving an applicant's previous experience a lot of weight in hiring decisions may seem like the prudent approach, but when it comes to finding a right-fit employee, aptitude is more important.
Webinar spotlights biggest obstacles, solutions to multiple-platform use.
Food Chain Workers Alliance interviewed 700 employees in various sectors.
The ACAdvisor helps businesses track, manage and monitor ACA employment statuses.
McDonald's Corporation has announced that David Fairhurst, currently chief people officer of the McDonald's Europe system, has been promoted to senior vice president, International Human Resources and Strategy, McDonald's Corporation, effective May 1. According to a news release, Fairhurst will...
How much will big data cost in 2015? How can restaurants mitigate rising costs and increasingly competitive labor markets?
Sonic has announced two promotions – Paige Bass has been named senior vice president and general counsel, and Anita Vanderveer has been named senior vice president of people. Bass previously served as VP and general counsel. She joined Sonic in April 2004 as associate general counsel.
Arby's Restaurant Group has promoted Melissa Strait, SVP, Human Resources and Leadership Development, to chief people officer, a newly created position reporting to CEO Paul Brown. According to a news release, Strait will be responsible for leading the strategy, development...
Webinar will help restaurant operators understand the importance of I-9 paperwork.
A Seventh-Day Adventist in Asheville, North Carolina, has filed a lawsuit against Dunkin’ Donuts for religious discrimination, claiming his scheduled working hours violated his religious beliefs. According to USA Today, Darrell Littrell filed the suit against franchisee Citi Brands LLC...
PeopleMatter has announced a new relationship with NCR. As part of the agreement, NCR’s Aloha POS and Back Office technology and the PeopleMatter Platform will be integrated to send employee data, real-time and bi-directionally, between the PeopleMatter Platform and NCR...
Del Taco has selected BenefitFocus' HR InTouch Marketplace cloud-based benefits software solution to support benefits administration and relative requirements from the Affordable Care Act. According to a news release, HR InTouch Marketplace will provide Del Taco with a single online...
Teriyaki Madness announced today the addition of Heather Winslett as the company’s director of operations. As the director of operations, Winslett will work with current franchisees to ensure growth, profitability, performance and adherance to brand standards, as well as oversee...
Krispy Kreme has appointed Cathleen D. Allred as SVP of Human Resources and Organizational Development, effective immediately.
Subway’s franchisee-owned purchasing cooperative, The Independent Purchasing Cooperative, has partnered with workforce talent management provider PeopleMatter to deploy "You're Hired," an online employee onboarding module, to more than 29,000 Subway locations throughout North America. According to a news release, the...
Krispy Kreme Doughnuts Inc. has announced that Senior Vice President Kenneth J.
WyckWyre and Criteria Corp have announced the integration of Criteria Corp's HireSelect assessments into WyckWyre's food and hospitality online hiring systems. The implementation will seamlessly integrate personality, aptitude and skill assessment test screening into WyckWyre's application process, according to a...
WyckWyre, a food and hospitality-specific online hiring system, announced the release of its new V3 system, a platform that the company said gives clients a tool that is as simple to use as popular social networks. The V3 system features...
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