Webinar: Surprising Secrets Behind Today's Most Successful Quick-Serve Brands

Benchmark studies are valuable tools for understanding how your brand measures up against the competition, but there’s always more to the story than just the numbers. InMoment’s recent QSR study takes you inside and beyond the rankings to explore why long-standing satisfaction drivers are now shifting.

Type: Webinar

Sponsor: InMoment


Why Traditional Hiring Platforms Do Not Work for Restaurants

As restaurant managers of all levels search for new techniques of improving customer experiences, they are realizing how essential the hiring process is. Amidst emerging technology, consumers continue to place high value on personal interaction at point-of-purchase and point-of-sale terminals.

Type: White Paper

Sponsor: ZippyApp by Talentral


Wanna Get Hired? Mobilize Your Job Hunt

You heard that walking into a restaurant and asking for an application is pretty effective. It worked in the past. Heck, it might still work for some operations. But chances are, you’ll have just as much success staying glued to your smartphone. At least that’s what the latest research on mobile job seeking suggests.

Type: Infographic

Sponsor: HotSchedules


See More »

FEATURES


3 ways restaurants can optimize labor efficiencies and cut costs

Between higher wages and new labor regulations, restaurants are facing a labor crisis — and their existing, outdated processes are doing anything but helping the problem.

Building the brand culture: It’s all about empowering employees

Establishing a 'cult' philosophy in building a robust brand culture isn't a bad thing. In fact, it's one of several valuable and viable approaches.

Payroll pains: The mistakes killing your restaurant’s bottom line

There are three main payrolls risks: errors, cheating and compliance.

Restaurateurs speak out against NLRB ruling

The National Labor Relations Board made it easier on Thursday for restaurant workers to unionize, and many restaurateurs are already worried about what the ruling means for their businesses.

'Hidden compliance cost:' Restaurants with 50+ full-time employees must start ACA reporting in 2015

Though not mandated to offer health care coverage to employees until 2016, restaurants with 50 or more full-time employees are still required to track data monthly throughout 2015.

5 steps for keeping your restaurant from getting ICE'd

The US government has stepped up its immigration enforcement efforts in recent years, and all employers -- not just large ones, or ones that employ non-citizens -- are at risk of failing an audit.

Big data is pointless

Big data is pointless, your data is priceless.

Five ways to get the best out of Generation Y employees

Like the Baby Boomers before them, Gen Y employees will reshape the working world.

How one QSR maintains a low employee turnover rate

Lion's Choice president discusses company's competitive benefits and strong culture.

It’s not a chicken-and-egg scenario: quality comes before sales

By assessing applicants for their behavioral preferences, you can find out if an applicant has the energy to work the drive-thru, the customer service for the cash register or the trustworthiness to cover the late shift.

Spread of hours in New York

Are you familiar with the regulation regarding the spread of hours in New York? It applies to virtually every restaurant in the state and failure to adhere to it can lead to sanctions by the state’s Department of Labor. The law works like this: Let’s say a waiter works a double shift, the first shift running from 11:00 a.m. to 2:00 p.m.

Glass is half full hiring: it’s all about perspective

Giving an applicant's previous experience a lot of weight in hiring decisions may seem like the prudent approach, but when it comes to finding a right-fit employee, aptitude is more important.

5 ways multiple HR systems can hurt your brand

Webinar spotlights biggest obstacles, solutions to multiple-platform use.

Report spotlights low wages throughout food industry

Food Chain Workers Alliance interviewed 700 employees in various sectors.

Restaurants serve up a path to success – Part 2

Retaining your top talent will grow increasingly difficult as the economy continues to improve and the labor market tightens.

See More »

Human Resources and relatable topics on QSRWeb.

NEWS