E-learning collaboration helps restaurants boost business with multicultural guests

DiscoverLink and the Multicultural Foodservice & Hospitality Alliance are teaming up to deliver online cultural intelligence training via a restaurant-optimized learning management system.


Meal credits

Many restaurant owners who offer free meals to their employees are unaware that they are entitled to a minimum wage meal credit for each employee. Specifically, an employer who customarily furnishes meals to employees may reduce the cash wages paid...

You want to franchise your restaurant: Now what?

In my last blog, we discussed why your restaurant should be franchised. I will assume that you have listened to what I said and you have now made the decision to become the next McDonalds or Dunkin Donuts.

Live from New York

The International Restaurant and Foodservice Show, set for the first weekend in March, will include a new Healthy Solutions Pavilion this year.

A hidden resource for restaurants

Lettuce Entertain You's expertise comes from its footprint in virtually every restaurant category and with nearly every type of menu.

U.S. restaurants join Japan earthquake relief effort

Chains and independents are sponsoring promotions and contributing funds to help with the earthquake/tsunami recovery.

Innovation in the name of charity

What do the Love Kitchen, Panera Bread, and Cafe 180 all have in common? They provide affordable food to those who can’t regularly pay full price for a meal. A week ago, the Oprah Winfrey show came on the overhead...

The brand you live is the only one they'll love

If you think big and creatively, you should find plenty of brand-building opportunities.

Four options for menu labeling

For weeks I have wanted to write this blog; the one that lets you know options and choices for finally getting menu nutritional information on your menu/from your recipes and where to turn. Certainly, I will miss some of the...

Menu labeling is HOT for 2011!

As the New Year began, California decided to stand firm and strong on a very interesting topic for anyone that is in the food service business: menu labeling. That small set of numbers that is popping up on menu boards...

Lost in translation: Changing AORs isn't always the best answer

Many QSRs have recently sought new creative agencies to answer their sales woes.  

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Convention chair named for 2015 National Restaurant Association Show

John C. Metz will serve as convention chair for the 2015 NRA's Restaurant, Hotel-Motel Show and the 2015 Beverage Alcohol for Restaurants at the NRA Show.

Jack in the Box adds online college courses for employees

StraighterLine announced that Jack in the Box Inc., which operates and franchises the Jack in the Box and Qdoba restaurant chains, is adding StraighterLine's self-paced online college courses as an option for its employees. The incorporation of StraighterLine's courses allows...

Arby's signs facility maintenance contract

FM Facility Maintenance, an integrated facilities solutions including facility service, intelligent energy and construction management, was awarded a comprehensive facilities services contract by Arby's Restaurant Group Inc. FM Facility Maintenance will provide services initially to 200 locations before proceeding with...

Wendy's participates in California Strawberry Commission workshop

Last week, the California Strawberry Commission hosted a culinary workshop for select restaurant chain corporate chefs, menu developers and buyers. The two-and-a-half day event included field, cooler and processor tours; expert speakers; hands-on culinary sessions; and a Market Basket Challenge...

Wendy's improves animal welfare standards

Wendy's Animal Welfare Council has made two major improvements to its animal welfare standards to significantly improve the humane treatment of chickens and pigs. "Wendy's takes our role as a responsible corporate citizen very seriously, which includes the humane treatment...

Kitchens with Confidence launches gluten-free, allergy-free webinar

Kitchens with Confidence LLC has announced the launch of an online 90-minute interactive webinar focused on gluten- and allergy-free dining. AllerTrain, a first-of-its-kind training program, will educate foodservice providers about food allergens, intolerances and Celiac disease.

FastCasual.com publishes Restaurant State of the Industry Report 2012: Workforce Management

FastCasual.com has published its Restaurant State of the Industry Report 2012: Workforce Management, which provides a comprehensive view of hiring, retention and compensation trends across the fine dining, fast casual, quick service and casual dining segments. The report includes 55...

Scala names senior director of retail strategy for QSR industry

Scala Inc. has announced that Marcy Patzer has been named as senior director of Retail Strategy. Specifically, Patzer will be tasked with leading Scala's QSR market strategy with effective digital displays. "We are extremely pleased to have Marcy joining Scala...

NRA survey finds more restaurants recycling

Roughly two-thirds of the nation’s restaurateurs have recycling programs as part of their sustainability efforts, according to a new study conducted by the National Restaurant Association in partnership with Georgia-Pacific Professional. The research, a survey of 500 restaurant operators released...

Popeyes partners with NRA’s ProStart program

Popeyes Louisiana Kitchen, a division of AFC Enterprises Inc., today announced its philanthropic arm, The Popeyes Foundation Inc., and its franchisees will partner with the National Restaurant Association Educational Foundation's (NRAEF) ProStart program. The two-year high school program introduces students...

Women’s Foodservice Forum names 2011-12 board

The Women's Foodservice Forum (WFF) has announced its 2011-12 executive committee and board of directors. The executive committee and board of directors were sworn in this week at the WFF Annual Leadership Development Conference in Orlando, Fla.

QSR favorite E2America expands its efficiency systems

Efficient Energy America Inc. (E2America), which provides energy management technology in chains such as McDonald’s, Bojangles, Taco Bell and others, has secured more funding for expansion of its HVAC control, optimization and real-time reporting systems for commercial buildings. The intelligent...

Henny Penny named McDonald’s Partner of the Year

Eaton, Ohio-based Henny Penny Corporation was given McDonald’s 2010 Worldwide Equipment Partnership of the Year award at the quick-service company’s recent Equipment Supplier Summit. Henny Penny’s win is attributed to the introduction of its new LVE Series 200 fryer, which...

McDonald’s contributes to Japan relief efforts

McDonald’s Corporation will contribute $2 million to Japan disaster relief efforts following the earthquake/tsunami last week. Funds donated by the company will be channeled through the International Federation of the Red Cross. "The devastation in Japan has stunned and saddened...

Report predicts strong QSR growth in 2011

A new report conducted by WorldStreetFundamentals.com, an online financial market research firm, predicts a stronger sales growth for the quick-service segment throughout the remainder of 2011. The report's predictions include: Industry sales projections reaching as high as $604 billion. This...

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