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The guidelines clarify the distinctions between single-unit, area rep and area development offerings and urge uniform terminology in franchise disclosure agreements.
Everyone in retail can breathe a little easier today knowing that federal authorities have charged David Benjamin Schrooten, or as he is known in cyber space “Foretezza,” with multiple counts of credit card theft. Allegedly, Schrooten, who is a Dutch national, and his U.S. accomplice, Christopher A.
I’ve worked many years for tips. I began my restaurant career when I was 14 (don’t tell the Labor department).
We surveyed QSR and fast casual operators to learn the top benefits of digital menu boards. We turned the results into this cool infographic.
If you own a place that sells prepared food for people to eat, you're in the restaurant business, right? Not necessarily. While the U.S. Food and Drug Administration is expected to finally issue its final rules on menu labeling required...
We may have too much faith that it cannot happen, or won’t happen or we’re simply naïve. Perhaps we don’t seek, therefore we don’t find.
The restaurant industry is rife with ways to lose profitability. Just when you think you have things buttoned up, a new twist comes along that can threaten your business and you may not even know about it.
Sue Hensley, senior VP of communications for the National Restaurant Association, speaks with FastCasual.com's Joseph Grove on how operators can help take on the big issues facing the industry.
Technology has transformed the process of qualifying employees for tax credits and collecting Uncle Sam’s incentives. What was a manual, red tape-ridden process ripe with high potential for errors has become a streamlined digital transaction. In my last column, I...
The use of too much paper cuts hiring efficiencies and weighs down your business. In fact, when reviewing the hiring practices of a publically traded restaurant chain, we found it spends $76,000 a year just to print applications. That's roughly 76 tons of paper. Automation, on the other hand, isn't the future.
Betsy Craig shares some points from her presentation at the 2011 Pizza Executive Summit.
Webinar will help restaurant operators understand the importance of I-9 paperwork.
Returning to a traditional 40-hour definition would benefit employees through more hours and income, say trade organizations.
A Seventh-Day Adventist in Asheville, North Carolina, has filed a lawsuit against Dunkin’ Donuts for religious discrimination, claiming his scheduled working hours violated his religious beliefs. According to USA Today, Darrell Littrell filed the suit against franchisee Citi Brands LLC...
Russian courts have upheld the temporary closure of McDonalds' three units in Moscow.
New York Councilman Ben Kallos has introduced a bill that would set stricter nutrition standards for kids’ meals that come with toys.
The International Franchise Association today has launched an ad campaign battling back against a portion of Seattle's new wage law, alleging proponents of the law have an agenda to undermine the franchise model.
The California legislature approved a law Aug. 8 that will make it harder for franchisors to terminate franchising agreements with franchisees, according to MSNBC.com. The bill will now return to the Senate for final approval.
The National Restaurant Association announced in a press release that it is joining the U.S. Chamber of Commerce, as well as the American Hotel & Lodging Association and Asian American Hotel Owners Association, in an effort to stop the city of Seattle from raising the minimum wage.
The city of Shanghai has asked several major restaurant chains to post information about product sources in the wake of a supplier scandal.
The International Franchise Association has asked the U.S. District Court for the Western District of Washington to issue a preliminary injunction preventing the City of Seattle from raising its minimum wage. The IFA says the city's recently enacted law to...
On Wednesday, a Texas jury awarded a $27 million verdict against McDonald's after finding that lax security at one of the chain's restaurants contributed to the deaths of two Texas teenagers in 2012. According to a news release, Blinn College...
Arcos Dorados, McDonald’s largest franchisee with more than 2,000 restaurants in Latin America and the Caribbean, has been ranked No. 4 on the “best places to work in Latin America” list, compiled by the Great Place to Work Institute.
California lawmakers repealed a regulation requiring restaurant employees to use gloves or utensils to handle food going directly to diners, according to the Fresno Bee. The regulation would have gone into effect on July 1. The regulation was similar to...
The Washington Post reports that Washington, D.C. lawmakers voted Tuesday to ban the use of plastic-foam food and drink containers by 2016.
The International Franchise Association and five franchisees filed a lawsuit in U.S. District Court in Seattle on Wednesday, seeking to block Seattle’s recently enacted law to increase to the city’s minimum wage to $15 an hour. The complaint alleges the...
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