The consumer experience evolution

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Order-ahead solutions, like mobile/online ordering, are boosting restaurants' average checks by 15-plus percent.

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Beacon technology enabling restaurant commerce and communication

With geo-triggered ordering, customers make their order in advance and the order gets pushed to the kitchen only when the customer walks in.

Wendy's aims to be a 'stronger global player'

The company continues its mobile ordering beta test and is approaching loyalty aggressively.

LevelUp's new StartUp program aimed at limited-service restaurants

Consumers don't become comfortable making mobile payments until their third transaction.

White Castle’s mobile and kiosk pilots are driving higher check averages

The average check at White Castle's all-kiosk restaurant is 20 percent higher than its traditional restaurants.

Extending the restaurant experience through technology

With the fast rate of mobile adoption, having an app is where restaurants are going to build their database and loyalty.

For the restaurant industry, mobile payments move into critical mass phase

Finding a good partner and testing are critical, as the mobile app is an extension of your brand.

Restaurant execs share successful mobile campaign stories

Brands execs are finding success from mobile campaigns by using gamification, loyalty, payments and other features.

The top online ordering trends restaurants can’t ignore

The reason consumers prefer online versus traditional (phone or in-person) orders is because it offers instant gratification.

3 reasons why the Starbucks app would fail at your restaurant

Without mobile ordering, customers only seem to care about mobile payment if you give them free coffee.

The sound and the query

Consumers want more from a brand's mobile strategy than a few seconds saved at the counter.

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NEWS


CONNECT Summit will offer insights on how restaurant brands approach digital space

Speakers include executives from Rosati's, Pizza Hut, Jersey Mike's, Wingstop, Firehouse Subs and more.

Former FBI executive assistant director to keynote ATM & Mobile Innovation Summit

A former FBI executive assistant director is on tap to demonstrate vulnerabilities in banking and payments at the upcoming event in Washington, D.C.

MyCheck's full integration with POSitouch aimed at restaurants

MyCheck has announced a complete integration into POSitouch point-of-sale software for quick-service and full-service restaurants. According to a news release, the MyCheck install onto POSitouch systems is done remotely and involves the implementation of a button straight onto the payment...

LevelUp intros physical and digital gift cards

Mobile payments company LevelUp today announced the launch of a gift card feature, according to a press release. Businesses can enroll in the program starting today.

Cardfree, Xpient form omnichannel partnership for restaurant customers

Cardfree, a mobile commerce provider, has announced its partnership with Xpient Solutions, a POS and technology provider used by 17 top QSR brands. According to a news release, the companies will offer omnichannel, end-to-end services for restaurants, including CRM, loyalty,...

SK Planet Slydes into the US with new mobile shopping app

SK Planet Inc., the U.S.-based mobile-commerce subsidiary affiliated with wireless giant SK Telecom, this week announced its beta launch of its touchless, beacon-enabled shopping experience through its Slyde mobile app, according to a press release. Slyde, which consumers can download...

Tanjerine launches ordering, entertainment and payment tablet platform

TouchTunes subsidiary Tanjarine announced today the launch of its integrated tabletop ordering, entertainment and pay-at-the-table solution. "Restaurants are seeing significant benefits from tablet solutions, and large chains have begun deploying them across the country. Until now, there hasn't been a...

Agilysys expands restaurant solution to include loyalty, payment gateway

Agilysys Inc., a provider of IT and hospitality software and services, announced it has expanded its rGuest product offering to include solutions for online dining reservations, table management, loyalty and a Point-to-Point Encryption payment gateway. According to a news release,...

Lavu adds multiple payment, other options to online ordering application

Lavu Inc. recently announced the addition of several new features to its online ordering application Lavu ToGo, including multiple payment options, real-time notifications, customizable online menus and website embedding. Lavu ToGo is directly integrated with Lavu iPad POS. The multiple...

TouchBistro adds Pay at Table service in PayPal app

TouchBistro today announced that it has integrated the Pay at Table service in the PayPal app with its TouchBistro mobile point-of-sale solution for tableside ordering. Customers at any participating TouchBistro location in North America can now use the PayPal app...

McDonald’s testing mobile ordering and payments app

Twenty-two McDonald’s restaurants in the Columbus, Ga., market are testing a mobile ordering and payment app called “McD Order.” According to Business Insider, the app links to a credit or debit card, which is charged whenever a customer scans a...

McDonald's Austria launches mobile order-ahead and payment app

Consumers in Austria can now use the Quick Mac mobile app from McDonald's Austria to order ahead and pay for their meal on the go, according to multiple media reports.   McDonald's Austria launched the app for both iOS and Android users.

Tim Hortons adds support for Passbook on mobile app

Tim Hortons announced today that its TimmyMe App now includes support for Passbook, allowing guests to access their Tim Card from the home screen on their iPhone, iPad or iPod touch. The new technology, available on iOS, Android and BlackBerry...

Revention POS adds integration with LevelUp

Revention POS announced it has integrated with LevelUp, a mobile loyalty and payments platform. The free LevelUp app uses QR code technology to execute mobile transactions via customers’ smartphones, and is available for both iPhone and Android devices. According to...

LevelUp, Zuppler partner to bridge gap in online ordering and mobile payments

In an effort to bridge the gap between online ordering and mobile payments, Conshohocken, Pa.-based Zuppler and Boston’s LevelUp have teamed up to provide next-generation mobile apps for restaurants. According to a news release, online ordering provider Zuppler and mobile...

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