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Offer customers something, like a discount or a recipe, in return for their like.
As part of its operations reset initiative, the chain has started to see order accuracy improvements.
Consumers don't become comfortable making mobile payments until their third transaction.
Every star on a Yelp review leads to a 5 to 9-percent increase in revenue and First Watch uses the site as part of its business model.
Heavy users of a brand do respond to rewards, but most customers prefer nuanced benefits, like special status as a VIP who gets access to private promotions.
Even the most loyal customer evaluates every touch point and interaction with a business.
A San Francisco restaurant released rainbow packaging for the Whopper, including the wording, "We are all the same inside."
From menu rollouts to marketing campaigns, some concepts are in the spirit.
Pollo Tropical removed some items from the menu to be more efficient and user friendly.
Experts don't believe BLE should be a replacement for current emerging technologies such as NFC or EMV, but rather complement the in-restaurant experience.
Arby's execs believe high quality meats are the brand's unique differentiator in the QSR segment.
Villa Enterprises has added new flavored iced teas including hibiscus, mango and pomegranate at its restaurant concepts, Green Leaf’s and Bananas Smoothies & Frozen Yogurt, participating locations for a limited time. Also, Green Leaf’s & Bananas has kicked off a...
Gregg Majewski, former CEO of Jimmy John's, announced today that he is launching Qmyfood, a mobile ordering platform which features location aware technology. According to a company press release, Qmyfood grew out of Majewski's frustration as a restaurant operator with...
Recent data from PFK Hospitality Research shows that hotel room service revenues fell 9.5 percent from 2007 to 2012, with some hotels discontinuing operations altogether. At the same time, takeout orders to hotels are growing exponentially, according to GrubHub Inc....
Auntie Anne’s has launched its third annual fundraiser to fight childhood cancer, and has again teamed up with the Alex’s Lemonade Stand Foundation. The brand’s goal is to fund 10,000 hours of research, according to a news release. From now through Sept.
To celebrate National Parent’s Day, Pollo Tropical is offering $2 off any Create Your Family Meal on July 27.
HipLogiq announced today a new partnership that will allow customers to integrate customer contact data gathered using its SocialCentiv tool directly into MailChimp. SocialCentiv users can listen on social media for customers seeking their product or service, reply and extend...
Dailybreak Media, an engagement platform, announced that Quiznos selected the company's Challenge platform to engage potential catering customers. Quiznos is expanding its full, on-site catering services and was seeking a way to connect with a targeted audience. The "Feed Us,...
Dinova LLC recently announced the launch of a mobile application for Android and iPhone smartphones that will help business travelers locate Dinova network restaurants. Dinova's nationwide network includes more than 10,000 independent and chain restaurants. Dinova's corporate clients, which include...
Granbury Solutions will host a live webinar titled, "5 Easy Steps to Profit-Maximized Online and Mobile Ordering," on July 23, from 10 a.m. and 3 p.m.
NetWaiter, an online ordering service for restaurants, announced it has added a "Happy Birthday" messaging feature, offering restaurants the ability to send customers a tailored promotion for their celebrations.
Sister chains Carl’s Jr. and Hardee’s are known for products such as the Western X-Tra Bacon Cheeseburger, the Big Chicken Fillet Sandwich and Philly Cheesesteak Thickburgers. But the brands have shifted the spotlight to focus on its lighter options through its “Other Side” menus.
Wendy’s #PretzelLoveSongs campaign officially released a new video from R&B group Boyz II Men this week, promoting the return of the brand’s pretzel bacon cheeseburger and pretzel pub chicken sandwich. Boyz II Men’s “Yes, Yes, Yes!” video and song interpret...
Manny's Mediterranean Cafe in North Charleston, S.C. has launched a text ordering option.
SK Planet Inc., the U.S.-based mobile-commerce subsidiary affiliated with wireless giant SK Telecom, this week announced its beta launch of its touchless, beacon-enabled shopping experience through its Slyde mobile app, according to a press release. Slyde, which consumers can download...
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