Will Apple Pay be good, bad or neutral for the restaurant industry?

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Seth Priebatsch, LevelUp's Chief Ninja, prognosticates about the future of Apple's mobile payments platform as it applies to restaurant chains.

FEATURES


Which is better for your business: A mobile website or a mobile app?

Millennials expect your website to have more than just your location, hours of operation and phone number; they want to see your menu, reviews, promotions and photos.

McDonald’s 'aggressive change' includes localization, digitization

The company is betting on 'Experience of the Future' initiative to stop hemorrhaging sales.

Is it time for a mobile site? Check for yourself in Google Analytics

Sixty-one percent of mobile users will simply leave a website that is not optimized for viewing on their device and will move on to competition.

Nine keys for driving speed of service

Restaurants can become victims of their own success when high volume slows down service. Check out these tips for satisfying the need for speed.

Taking the ambiguity out of local marketing strategies

HuHot's VP of Marketing shares how to get franchisees to weigh in on marketing decisions, and how to blend corporate standards with local store marketing techniques.

How to use technology to turn customers into loyalists

There is no longer a one-size-fits-all approach to marketing; technology is personalizing the customer experience.

Apple Pay to lead the way in customer loyalty

By the end of 2015, it’s expected nearly every retailer will have NFC readers.

Where's my (your) money? Overcoming mobile payment growing pains

Having the ability to send relevant promotions, rewarding users with instant incentives and providing security thresholds are critical components.

Serving up guest Wi-Fi? It's not as easy as it looks

A franchisee simply plugging in a wireless router with password protection (if that) is a reckless strategy, exposing both customers and store data to the potential dangers lurking on the Internet.

And, action: Culver's turns to Instagram videos to attract millennials

Video marketing is becoming more popular because it takes a 'deeper dive' into the story brands want to tell.

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NEWS


Venuelabs launches free social listening tool for small businesses

AboutLocal lets small retailers listen to and engage with their customers in real time across hundreds of disparate online channels.

Dunkin' Donuts gets into the Halloween spirit

Dunkin' Donuts has announced the return of its seasonal Boston Scream Donut in time for Halloween. A variation of the brand’s Boston Kreme Donut, the Boston Scream Donut includes a special orange icing drizzle design. Dunkin' Donuts is also serving a Halloween Pumpkin Donut, shaped to resemble a jack-o-lantern.

Mister Donut plans mobile loyalty program rollout after successful pilot

El Salvador franchise Mister Donut is testing a mobile loyalty pilot program with Mozido. Mister Donut initially rolled out the mobile loyalty initiative, Orange World, with Mozido to seven of its restaurants in order to gain better insight into their...

Lightspeed adds restaurants to POS portfolio

Commerce platform provider Lightspeed has announced its entry into the hospitality industry with the launch of Lightspeed Restaurant. According to a news release, Lightspeed now serves 21,000 businesses processing over $8.2B in sales annually. The company also announced that it...

Groupon launches business ratings platform

Groupon has launched more than 7 million new listings for merchants called Pages, a platform that includes ratings, tips, money-saving opportunities and other information about merchants throughout the US. For the first time, Groupon is using a platform to publish...

Zomato restaurant discovery service launches in Canada

Zomato plans to expand across Australia, Europe, South-East Asia, the Middle East and the Americas in the coming months.

Mahana releases tool for mobile payment benchmarking

Restaurants can benchmark their implementation, use and acceptance of emerging mobile payment technologies against the industry using Mahana's Payment Experience Evaluation Report

Lavu iPad POS partners with Staples for restaurant bundle availability

Lavu Inc. has partnered with Staples Inc.

NCR mobile POS adds remote pay, order ahead with Apple Pay support

The NCR Silver mobile point-of-sale system for small businesses is now offering remote payment and order ahead capabilities that are compatible with Apple Pay. These capabilities will be offered for free to merchants until Jan. 1.

Visa, Chase add Apple Pay capabilities for merchants, customers

Visa and Chase both announced this week that its customers and merchants will soon have access to Apple Pay. Starting Oct.

QSR International rolls out Punchh mobile loyalty app

QSR International has partnered with Punchh to launch a mobile rewards app and website. The app, called SMART CLUB, has debuted in Spanish and is currently available for QSR International's restaurants within Costa Rica, including 32 KFC's, 28 Quiznos, two...

McDonald's launches transparency campaign about its menu

McDonald's USA has launched a campaign called "Our Food. Your Questions," inviting customers to ask questions about the brand’s menu via social media channels. The transparency campaign is similar to the one McDonald’s launched in Canada in 2012 and earned...

OpenTable’s pay feature extends to DC metro area

OpenTable has announced that Pay with OpenTable is now available in the Washington, DC metropolitan area. To pay with OpenTable, diners who book at participating restaurants are prompted to add a credit card in the OpenTable iPhone app before they...

Mobivity adds QSR veteran to board to support growth in the segment

Mobivity Holdings Corp., a provider of smart receipt marketing solutions and mobile marketing technologies, has named William Van Epps to its board of directors as an independent director. The appointment of Van Epps brings the total number of directors to...

Startup aimed at helping restaurants pay suppliers on single platform

Sourcery, a San Francisco-based startup that helps restaurants, caterers and corporate kitchens to order and pay for food from local suppliers on a single platform, raised $2.5 million in seed funding from angel investors.

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