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The National Restaurant Association has released new research that shows overall technology use in restaurants is increasing. More than one-third of consumers say they are more likely to use technology-related options in restaurants now, compared to two years ago. In...
Taco Bell fans can order ahead, pay, gift and 'Rotate to Reorder.' The company also announced a catering and Google Glass training test.
Mobile tools help your team plan ahead, and when the schedule finds its way to mobile phones, you can kiss the 'I didn’t know' excuse goodbye.
Beverages, micro-local, crowdsourcing and increased competition from nontraditional foodservice outlets are all expected to shape the restaurant landscape in 2015.
Seth Priebatsch, LevelUp's Chief Ninja, prognosticates about the future of Apple's mobile payments platform as it applies to restaurant chains.
Millennials expect your website to have more than just your location, hours of operation and phone number; they want to see your menu, reviews, promotions and photos.
The company is betting on 'Experience of the Future' initiative to stop hemorrhaging sales.
Sixty-one percent of mobile users will simply leave a website that is not optimized for viewing on their device and will move on to competition.
Restaurants can become victims of their own success when high volume slows down service. Check out these tips for satisfying the need for speed.
HuHot's VP of Marketing shares how to get franchisees to weigh in on marketing decisions, and how to blend corporate standards with local store marketing techniques.
There is no longer a one-size-fits-all approach to marketing; technology is personalizing the customer experience.
OpenRest's integration into the Wix platform will enable restaurant owners to take orders directly from their Wix websites and native mobile apps.
TouchBistro will use Merchant Warehouse's Genius Customer Engagement Platform to process payments made via the TouchBistro POS solution.
For restaurants and retailers, the possibilities opened by the mobile wallet revolution extend far beyond payments.
McDonald's today announced it is adding support for Softcard. Customers can use their smartphones to pay and apply offers in both McDonald's restaurants and drive-thru lanes. With 14,000 US locations, McDonald's announcement marks the largest deployment of NFC-based mobile commerce...
Baskin-Robbins has partnered with The Hershey Company for its new Spooktacular Twitter sweepstakes. All week, fans will have the chance to win a $50 Baskin-Robbins gift card and free Heath Bars for a year. To win, followers need to tweet...
The CIBC Tim Hortons Double Double Visa Card was recognized with an IVIE award for payments innovation at the recent ACT Canada Annual Awards gala held in Toronto. According to a news release, the award was for Canadian Payments Benefiting...
Dunkin' Donuts has announced a new "Kick It with LFC Sweepstakes" in partnership with Liverpool Football Club. The sweepstakes will give one fan the chance to score a trip for two to Liverpool, England, to watch Liverpool FC play Manchester United FC at Anfield stadium. From now through Nov.
AboutLocal lets small retailers listen to and engage with their customers in real time across hundreds of disparate online channels.
Dunkin' Donuts has announced the return of its seasonal Boston Scream Donut in time for Halloween. A variation of the brand’s Boston Kreme Donut, the Boston Scream Donut includes a special orange icing drizzle design. Dunkin' Donuts is also serving a Halloween Pumpkin Donut, shaped to resemble a jack-o-lantern.
El Salvador franchise Mister Donut is testing a mobile loyalty pilot program with Mozido. Mister Donut initially rolled out the mobile loyalty initiative, Orange World, with Mozido to seven of its restaurants in order to gain better insight into their...
Commerce platform provider Lightspeed has announced its entry into the hospitality industry with the launch of Lightspeed Restaurant. According to a news release, Lightspeed now serves 21,000 businesses processing over $8.2B in sales annually. The company also announced that it...
Groupon has launched more than 7 million new listings for merchants called Pages, a platform that includes ratings, tips, money-saving opportunities and other information about merchants throughout the US. For the first time, Groupon is using a platform to publish...
Zomato plans to expand across Australia, Europe, South-East Asia, the Middle East and the Americas in the coming months.
Restaurants can benchmark their implementation, use and acceptance of emerging mobile payment technologies against the industry using Mahana's Payment Experience Evaluation Report
Lavu Inc. has partnered with Staples Inc.
Your customers are online and mobile. Are you following them? With the advance of smart phones and social media you have new, powerful ways to connect with customers. We'll help you stay on top of the trends in online, mobile and social marketing.
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