Mobile Marketing for Restaurants 101

This report explains why, in our mobile-first age, restaurants need to deploy mobile marketing technology and provides guidance on developing coherent mobile marketing strategies.

Type: Guide

Sponsor: Olo


Infographic: QSR Drivers, Differentiators & Double-Standards

More than 9,000 American consumers rated a range of elements from their most recent experiences with quick-serve restaurants (QSRs). Areas of strong consensus and stark disparity revealed key drivers and striking stories for helping brands as they compete on the guest experience in today’s QSR space.

Type: Infographic

Sponsor: InMoment


Consumer Report: Positive Identification of Top QSR Characteristics

Supplementing its recent QSR benchmark study with additional research and analysis, the InMoment Consumer Insights Panel has put together a summary report that identifies trends, drivers, and insights for helping QSR brands understand the top focus areas for satisfying guests, fulfilling brand promises, and seeing sustained success.

Type: White Paper

Sponsor: InMoment


Digital Dollars: Choosing a web ordering partner & driving online sales

Web ordering is driving sales for pizza and delivery restaurants: more than 50% of sales for some leading chains, In this guide, find expert tips on web ordering promotion, best practices to upsize online orders and increase frequency, and tips for choosing the right provider.

Type: White Paper

Sponsor: SpeedLine POS


The Connected QSR

Successful restaurant operators typically are skilled at serving great food, not managing IT infrastructure. A 4G LTE network can make the task of managing a restaurant's digital devices a breeze.

Type: White Paper

Sponsor: Cradlepoint


It's All About the Customer Experience

Great experiences keep customers coming back time and time again. Give your customers a “wow” experience and they will tell their friends and colleagues and share on social media.

Type: White Paper

Sponsor: Interactive Customer Experience Summit (ICX Summit)


Orange Leaf Frozen Yogurt Harnesses Customer Feedback to Improve, Advocate

Orange Leaf partnered with InMoment to launch a store-wide Voice of Customer feedback program and social advocacy initiative.

Type: Case Study

Sponsor: InMoment


The Importance of Restaurant Branding

Food is important, but so are experiences. In order to make a big impact and leave customers with a great impression, you need to create a brand strategy and implement it consistently. Mood understands how to do this, and we want to help.

Type: White Paper

Sponsor: Mood Media


2009 Called. It Wants Its Text Analytics Back.

Customer comments are more important than ratings, scores, trends, and key drivers. This truth is apparent once we remember that data-heavy surveys began as an imperfect stand-in for real customer dialog.

Type: White Paper

Sponsor: InMoment


A Good Business Should Blame Its Tools

As our world advances and develops, technology is becoming a great differentiator. Sure, technology’s only as good as the people who use it, but having the best tools in the business doesn't hurt either.

Type: Infographic

Sponsor: InMoment


Case Study: Costa Vida Generates 39,866 Public Reviews for 54 Locations in a Six-Month Period Using Opentell™

After seeing positive results produced by Mindshare’s VoC technology, Costa Vida wanted a way to showcase and publicize the customer feedback they were receiving. They found that reviews on other thirdparty review sites were infrequent and not indicative of the actual customer experience at Costa Vida locations.

Type: Case Study

Sponsor: InMoment


Socialize Your Customer Experience in 3 Steps

If there are any doubts about the influence consumers now have over a brand’s success, all one needs to do is take a peek at social media and view the conversations happening. They’re not only getting louder, they are happening far more frequently—thanks to the enabling technology of the day: smartphones.

Type: White Paper

Sponsor: InMoment



View all Topics View by Company

Your customers are online and mobile. Are you following them? With the advance of smart phones and social media you have new, powerful ways to connect with customers. We'll help you stay on top of the trends in online, mobile and social marketing.

NEWS