Online ordering provides the holy grail of customer-level data


Even for brands in which digital ordering represents a small percentage, its search traffic and order traffic represents a meaningful sample size from which brands can glean valuable insights.


5 insights from mobile restaurant customers: The new shopper mindset

The increasing use of smartphones is changing the consumer landscape significantly, particularly for restaurant purchasing.

Teaching in-store and digital ordering to play nice

One of the leading brands is on its way to a digital ordering majority. Is your brand ready to handle the demand from outside your walls?

Leveraging your website to grow your restaurant brand

Make your site as visible as possible through free mapping services, such as Google Places.

Gone in a Flash: Restaurant websites abandoning Adobe's platform

Flash is not compatible with Apple products and is not ideal in Google searches.

Portals vs. non-portals: Which is best for online ordering?

Restaurants typically use two formats for online ordering: Portals — or multirestaurant sites that list restaurants alongside their competition — and full features sites

Six ways to increase pickup and delivery online orders

Special discounts for pick-up orders, free items with group orders, and customers loyalty programs are all efficient techniques.

Revention launches ordering platform with integrated POS systerm

Revention has released an online ordering solution called Hunger Rush, which runs on an HTML5  Platform, also has POS capabilities, explains Laura Gaudin, product manager for Revention. She also chats about how the system is PCI compliant and why restaurant operators will benefit from using the solution.

Mobile ordering puts service into customers' hands

Noah Glass, founder of OLO, an online and mobile ordering platform, discusses why mobile ordering is quickly gaining popularity among restaurant customers.  

ChowNow integrates social media with online, mobile ordering

ChowNow's CEO gives's Cherryh Butler an inside scoop on how its online and mobile ordering platform is integrated into social media. Each time a customer places an order, he can post a notice on his Facebook page, which will hopefully inspire his friends to also order with the restaurant.

BK Delivers adds MasterCard's digital wallet service

MasterPass' functionality includes one log-on, eliminating the need to enter delivery and card info for every transaction.

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Heartland adds mobile and online ordering solution

Heartland Payment has introduced a mobile and online ordering solution for restaurants. The solution, called Heartland Mobile and Online Ordering, was released in partnership with ToGoTechnologies. "Restaurants are looking for a competitive mobile ordering solution that will match the functionality...

Revention releases new online ordering platform

Revention Inc. announced the release of HungerRush Version 3.2 online ordering solution, which includes the Mobile Ready ordering platform.

Kentucky company launches self-service reservations widget

Louisville, Ky.-based QSR Automation announced the release of DineTime Host version 3.0, a browser widget that when added to a restaurant's website provides self-service reservation options that sync in real time.

Granbury Solutions to hold online and mobile ordering webinar

Granbury Solutions will host a live webinar titled, "5 Easy Steps to Profit-Maximized Online and Mobile Ordering," on July 23, from 10 a.m. and 3 p.m.

Amazon rolling out takeout service

Amazon is rolling out a food takeout service to directly compete with the likes of GrubHub, Seamless and DeliveryHero. TechCrunch reports: The offering is initially going to be part of Amazon Local, the company’s Groupon-style service and app that offers people daily deals, coupons and discounts from merchants in their neighborhood.

Cousins Subs adds mobile and online ordering platform

Cousins Subs has selected Olo to launch its new mobile and online ordering platform. The platform also includes customized catering and group orders, and offers guests the ability to order ahead and skip the line. "The new platform provides us...

New cloud-based food ordering solution introduced

Clorder Inc. has introduced a proprietary cloud-based food ordering solution and portfolio of technology-based services, designed to help restaurants enhance their online presence. According to a company announcement, restaurants can use Clorder’s solutions to create and manage their own online brand identity.

NRA, EatStreet launch online ordering guide

The National Restaurant Association has partnered with EatStreet to release a free educational guide on online ordering and emerging restaurant technology trends. According to a news release, EatStreet is an online and mobile food ordering service based in Wisconsin, and...

Burger King selects AT&T to deploy Wi-Fi services

Burger King Corp. has launched AT&T's Wi-Fi services for all of its U.S.

Baskin-Robbins launches online cake ordering nationwide

Baskin-Robbins today announced the launch of a new online cake ordering system for guests nationwide, at The new site features a gallery of ice cream cakes and ice cream and cake combination options for customizing cakes. According to a...

LiveDeal partners with menu ordering system

LiveDeal Inc., a geo-location based mobile marketing platform that enables restaurants to publish real-time offers to nearby consumers, has formed a strategic alliance with Menu1 LLC, owners and operators of, an online menu ordering system. According to a news...

LiveDeal bolstered by traffic surge, mobile usage

LiveDeal Inc. a geo-location based mobile marketing platform, announced month-over-month increases in several categories. According to a company news release, LiveDeal's user traffic has increased by 42.8 percent, voucher redemption has increased by 44 percent, and mobile usage has increased...

Real Time Ordering adds social media features

Real Time Ordering announced the launch of new social media ordering features to enhance its online ordering software. Upgrades to the RTO platform include: Social log-in/sign-in: Allows users to login to a restaurant's online ordering service directly from a social...

Restaurant delivery service expands to Chicago

DASHED, a restaurant delivery service based in the Northeast, announced that it has added more than 50 restaurants to Foodler's delivery options in Chicago. To celebrate the launch, DASHED is offering free delivery on all Chicago orders placed today through Feb.

Compel upgrades remote ordering platform

The e-commerce platform provider Compel announced the release of Compel Mobile version 3, combining its consumer e-commerce product, Compel Cart, with its digital POS to allow for consumer remote ordering and on-site self-service ordering. These products combined allow any consumer-facing...

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