Digital Dollars: Choosing a web ordering partner & driving online sales

Web ordering is driving sales for pizza and delivery restaurants: more than 50% of sales for some leading chains, In this guide, find expert tips on web ordering promotion, best practices to upsize online orders and increase frequency, and tips for choosing the right provider.

Type: White Paper

Sponsor: SpeedLine POS


Digital Display Technology: An Introduction to Digital Signage

Digital signage is a viable and effective communications tool, but companies taking the first step in signage deployment will be much more successful on the playing field if they understand the basics of what digital media is and how it operates. Learn the basics of digital signage and how to make it most effective.

Type: Guide

Sponsor: LG Electronics USA, Inc.


Infographic: QSR Drivers, Differentiators & Double-Standards

More than 9,000 American consumers rated a range of elements from their most recent experiences with quick-serve restaurants (QSRs). Areas of strong consensus and stark disparity revealed key drivers and striking stories for helping brands as they compete on the guest experience in today’s QSR space.

Type: Infographic

Sponsor: InMoment


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FEATURES


5 top tech trends for 2016

There are a number of key trends for tech savvy QSRs to think about and plan for if they want to attract new customers and increase customer retention this year.

Serving up guest Wi-Fi? It's not as easy as it looks

A franchisee simply plugging in a wireless router with password protection (if that) is a reckless strategy, exposing both customers and store data to the potential dangers lurking on the Internet.

Online ordering provides the holy grail of customer-level data

Even for brands in which digital ordering represents a small percentage, its search traffic and order traffic represents a meaningful sample size from which brands can glean valuable insights.

5 insights from mobile restaurant customers: The new shopper mindset

The increasing use of smartphones is changing the consumer landscape significantly, particularly for restaurant purchasing.

Teaching in-store and digital ordering to play nice

One of the leading brands is on its way to a digital ordering majority. Is your brand ready to handle the demand from outside your walls?

Leveraging your website to grow your restaurant brand

Make your site as visible as possible through free mapping services, such as Google Places.

Gone in a Flash: Restaurant websites abandoning Adobe's platform

Flash is not compatible with Apple products and is not ideal in Google searches.

Portals vs. non-portals: Which is best for online ordering?

Restaurants typically use two formats for online ordering: Portals — or multirestaurant sites that list restaurants alongside their competition — and full features sites

Six ways to increase pickup and delivery online orders

Special discounts for pick-up orders, free items with group orders, and customers loyalty programs are all efficient techniques.

Revention launches ordering platform with integrated POS systerm

Revention has released an online ordering solution called Hunger Rush, which runs on an HTML5  Platform, also has POS capabilities, explains Laura Gaudin, product manager for Revention. She also chats about how the system is PCI compliant and why restaurant operators will benefit from using the solution.

Mobile ordering puts service into customers' hands

Noah Glass, founder of OLO, an online and mobile ordering platform, discusses why mobile ordering is quickly gaining popularity among restaurant customers.  

ChowNow integrates social media with online, mobile ordering

ChowNow's CEO gives FastCasual.com's Cherryh Butler an inside scoop on how its online and mobile ordering platform is integrated into social media. Each time a customer places an order, he can post a notice on his Facebook page, which will hopefully inspire his friends to also order with the restaurant.

BK Delivers adds MasterCard's digital wallet service

MasterPass' functionality includes one log-on, eliminating the need to enter delivery and card info for every transaction.

How to optimize your restaurant menu on your website

Showcase your featured specials right on your homepage to draw first-time visitors in and build excitement around your limited-time offering.

Q&A: The evolution of online ordering

NetWaiter's co-founder discusses how online ordering has changed from a convenient operational tool to a marketing asset.

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Online Service concepts, applications and technology on QSRWeb.

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