A franchisee simply plugging in a wireless router with password protection (if that) is a reckless strategy, exposing both customers and store data to the potential dangers lurking on the Internet.
Even for brands in which digital ordering represents a small percentage, its search traffic and order traffic represents a meaningful sample size from which brands can glean valuable insights.
The increasing use of smartphones is changing the consumer landscape significantly, particularly for restaurant purchasing.
One of the leading brands is on its way to a digital ordering majority. Is your brand ready to handle the demand from outside your walls?
Make your site as visible as possible through free mapping services, such as Google Places.
Flash is not compatible with Apple products and is not ideal in Google searches.
Restaurants typically use two formats for online ordering: Portals — or multirestaurant sites that list restaurants alongside their competition — and full features sites
Special discounts for pick-up orders, free items with group orders, and customers loyalty programs are all efficient techniques.
Revention has released an online ordering solution called Hunger Rush, which runs on an HTML5 Platform, also has POS capabilities, explains Laura Gaudin, product manager for Revention. She also chats about how the system is PCI compliant and why restaurant operators will benefit from using the solution.
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Noah Glass, founder of OLO, an online and mobile ordering platform, discusses why mobile ordering is quickly gaining popularity among restaurant customers.
It's not surprising that today's restaurant consumer expects restaurants to offer technologies which make the dining experience as frictionless as possible, and prefers restaurants whose offerings support what's important to them.
The deal marks restaurant search app Zomato's entrance into North America. Zomato is now active in 22 countries.
Uncle Maddio's Pizza Joint will launch a new IT strategy in Q1 aimed at improving customer engagement and franchisee satisfaction.
Company claims to be the first online ordering system to offer the new payment technology.
Online ordering and marketing platform ChowNow now integrates with the Yelp Transaction Platform to allow restaurants to take orders directly from their Yelp business page.
AboutLocal lets small retailers listen to and engage with their customers in real time across hundreds of disparate online channels.
New research from network analytics and mobile intelligence company, wefi, explored WiFi connectivity trends at national coffee chains. The company considered WiFi speed and application usage patterns of customers at these restaurants, and found that Starbucks, Tully's Coffee and Dunkin'...
Partnership will add online and mobile ordering to YP's local search.
Heartland Payment has introduced a mobile and online ordering solution for restaurants. The solution, called Heartland Mobile and Online Ordering, was released in partnership with ToGoTechnologies. "Restaurants are looking for a competitive mobile ordering solution that will match the functionality...
Revention Inc. announced the release of HungerRush Version 3.2 online ordering solution, which includes the Mobile Ready ordering platform.
Louisville, Ky.-based QSR Automation announced the release of DineTime Host version 3.0, a browser widget that when added to a restaurant's website provides self-service reservation options that sync in real time.
Granbury Solutions will host a live webinar titled, "5 Easy Steps to Profit-Maximized Online and Mobile Ordering," on July 23, from 10 a.m. and 3 p.m.
Amazon is rolling out a food takeout service to directly compete with the likes of GrubHub, Seamless and DeliveryHero. TechCrunch reports:
The offering is initially going to be part of Amazon Local, the company’s Groupon-style service and app that offers people daily deals, coupons and discounts from merchants in their neighborhood.
Cousins Subs has selected Olo to launch its new mobile and online ordering platform. The platform also includes customized catering and group orders, and offers guests the ability to order ahead and skip the line. "The new platform provides us...
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Clorder Inc. has introduced a proprietary cloud-based food ordering solution and portfolio of technology-based services, designed to help restaurants enhance their online presence.
According to a company announcement, restaurants can use Clorder’s solutions to create and manage their own online brand identity.