Toast report reveals which technologies restaurant operators are seeking

A Toast Inc. report found that technologies helping restaurant operators with hiring and training staff, Inventory management and online ordering are in demand.


Serving up guest Wi-Fi? It's not as easy as it looks

A franchisee simply plugging in a wireless router with password protection (if that) is a reckless strategy, exposing both customers and store data to the potential dangers lurking on the Internet.

Online ordering provides the holy grail of customer-level data

Even for brands in which digital ordering represents a small percentage, its search traffic and order traffic represents a meaningful sample size from which brands can glean valuable insights.

5 insights from mobile restaurant customers: The new shopper mindset

The increasing use of smartphones is changing the consumer landscape significantly, particularly for restaurant purchasing.

Teaching in-store and digital ordering to play nice

One of the leading brands is on its way to a digital ordering majority. Is your brand ready to handle the demand from outside your walls?

Leveraging your website to grow your restaurant brand

Make your site as visible as possible through free mapping services, such as Google Places.

Gone in a Flash: Restaurant websites abandoning Adobe's platform

Flash is not compatible with Apple products and is not ideal in Google searches.

Portals vs. non-portals: Which is best for online ordering?

Restaurants typically use two formats for online ordering: Portals — or multirestaurant sites that list restaurants alongside their competition — and full features sites

Six ways to increase pickup and delivery online orders

Special discounts for pick-up orders, free items with group orders, and customers loyalty programs are all efficient techniques.

Revention launches ordering platform with integrated POS systerm

Revention has released an online ordering solution called Hunger Rush, which runs on an HTML5  Platform, also has POS capabilities, explains Laura Gaudin, product manager for Revention. She also chats about how the system is PCI compliant and why restaurant operators will benefit from using the solution.

Mobile ordering puts service into customers' hands

Noah Glass, founder of OLO, an online and mobile ordering platform, discusses why mobile ordering is quickly gaining popularity among restaurant customers.  

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E-learning collaboration helps restaurants boost business with multicultural guests

DiscoverLink and the Multicultural Foodservice & Hospitality Alliance are teaming up to deliver online cultural intelligence training via a restaurant-optimized learning management system.

NetWaiter releases new consumer site

The customer-centric site allowing visitors to view local restaurant info, find locations that deliver to them and get updates from their favorite places.

Burger King pilots delivery service in UK

The QSR chain is piloting its new online order and delivery service through its Burger King Delivers website.

Tech, choice among driving consumer trends for 2015, says NRA

It's not surprising that today's restaurant consumer expects restaurants to offer technologies which make the dining experience as frictionless as possible, and prefers restaurants whose offerings support what's important to them.

Zomato acquires Urbanspoon

The deal marks restaurant search app Zomato's entrance into North America. Zomato is now active in 22 countries.

Uncle Maddio's new IT strategy includes loyalty, ordering and security

Uncle Maddio's Pizza Joint will launch a new IT strategy in Q1 aimed at improving customer engagement and franchisee satisfaction.

ChowNow adds Apple Pay platform

Company claims to be the first online ordering system to offer the new payment technology.

ChowNow partners with Yelp for online ordering

Online ordering and marketing platform ChowNow now integrates with the Yelp Transaction Platform to allow restaurants to take orders directly from their Yelp business page.

Venuelabs launches free social listening tool for small businesses

AboutLocal lets small retailers listen to and engage with their customers in real time across hundreds of disparate online channels.

Dunkin' customers consume the most Wi-Fi data in coffee category

New research from network analytics and mobile intelligence company, wefi, explored WiFi connectivity trends at national coffee chains. The company considered WiFi speed and application usage patterns of customers at these restaurants, and found that Starbucks, Tully's Coffee and Dunkin'...

YP teams up with GrubHub

Partnership will add online and mobile ordering to YP's local search.

Heartland adds mobile and online ordering solution

Heartland Payment has introduced a mobile and online ordering solution for restaurants. The solution, called Heartland Mobile and Online Ordering, was released in partnership with ToGoTechnologies. "Restaurants are looking for a competitive mobile ordering solution that will match the functionality...

Revention releases new online ordering platform

Revention Inc. announced the release of HungerRush Version 3.2 online ordering solution, which includes the Mobile Ready ordering platform.

Kentucky company launches self-service reservations widget

Louisville, Ky.-based QSR Automation announced the release of DineTime Host version 3.0, a browser widget that when added to a restaurant's website provides self-service reservation options that sync in real time.

Granbury Solutions to hold online and mobile ordering webinar

Granbury Solutions will host a live webinar titled, "5 Easy Steps to Profit-Maximized Online and Mobile Ordering," on July 23, from 10 a.m. and 3 p.m.

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