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Taco Bell fans can order ahead, pay, gift and 'Rotate to Reorder.' The company also announced a catering and Google Glass training test.
Franchisors must clearly define their roles to exclude control over the terms and/or conditions of franchisee's employees.
Mobile tools help your team plan ahead, and when the schedule finds its way to mobile phones, you can kiss the 'I didn’t know' excuse goodbye.
Sonic has dedicated a lot of resources to make sure it's ready for any launch, beginning a promotion before it goes to TV.
Seth Priebatsch, LevelUp's Chief Ninja, prognosticates about the future of Apple's mobile payments platform as it applies to restaurant chains.
The best-selling author believes hard work and excellence are the two keys needed for success.
People, products, markets, customers and processes are dynamic and must change in order to adapt and grow.
The company is betting on 'Experience of the Future' initiative to stop hemorrhaging sales.
The biggest opportunities to save come with packaging and waste initiatives.
Restaurant operators are paying their employees more now than they were last year.
Restaurant operators are unimpressed about the direction of the economy.
According to CIT Group’s newly-released and third annual Voice of the Middle Market study, a majority of middle market execs have a positive outlook for their businesses, with 63 percent indicating that their companies are better off today than last...
El Pollo Loco has named Mark A. Belanger, CFE, as VP, Franchise.
Casio America Inc. recently announced its partnership with MicroSale to create TabPOS, an app for its Android-based POS systems.
The National Restaurant Association today announced the hiring of Jeffrey Calore as senior vice president of Strategic Alliances.
Restaurants Canada is calling on a government commission to be more transparent as it investigates the cost of production formula used in setting the price of Ontario chicken.
For the second time in three years, KFC Costa Rica has won Yum! Brands regional team challenge competition. The competition, called the C.H.A.M.P.S.
The quick-service marketplace continues to get more crowded. A growing number of online food companies are popping up, particularly in the San Francisco area, and they’re calling themselves a "healthy replacement for fast food." Bloomberg Businessweek featured some of these companies recently, including Sprig Inc., Munchery Inc.
Dunkin' Brands reported its Q3 results Thursday, which included 2-percent comp store sales growth at Dunkin' Donuts, and a 5.8-percent jump at Baskin-Robbins US. Revenue was up 3.4 percent. The company added 120 net new Dunkin' Donuts locations domestically. Despite...
HMSHost has appointed Stephanie Havard as EVP of Restaurant Development, overseeing strategic investment, concept development and design and construction; and Derryl Benton has been named as EVP of Business Development, overseeing and extending industry contracts. Both roles will report to...
Wade Winters is joining Consolidated Concepts as vice president of Supply Chain, and Joni Miller is joining as director of Supply Chain.
International Franchise Association and the National Cyber Security Alliance will create materials to support a culture of cybersecurity.
More than 100 members of the Dunkin' Donuts Independent Franchisee Owners association met this week in Las Vegas to discuss how changes in the beverage and breakfast marketplace may impact their business. According to a news release, the DDIFO members,...
Captain D's is stepping up its company-owned store game with the opening of its new restaurant in the Five Points area of Birmingham on Oct. 20.
Director of Human Resources David Peasall at FrankCrum, a professional employer organization, spoke out about why companies should prepare for the possibility of discrimination suits
You can't escape the daily operational challenges that come with managing a restaurant. Whether your biggest challenges come from the front-of-house or back-of-house, you'll find resources here to help you manage them.
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