How do you become the UBER of food?

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When an idea comes along like UBER or OpenTable, you have to challenge the status quo and create a better way to serve the customer.

FEATURES


Back to the Basics takes a deep look at the restaurant industry workforce

'I truly believe that great things come from people getting together and collaborating,' Mike Tyler, CEO War Room.

Breakfast, beverage competition gets a grip on Dunkin’s sales

The quarter marked Dunkin’ Donuts’ highest afternoon guest count on record, and weekly sales in June reached the highest volume.

McDonald’s points finger at marketing for sales shortfall

As part of its operations reset initiative, the chain has started to see order accuracy improvements.

How two QSRs leverage Walmart locations for brand exposure

Walmart customers are similar to Checkers and Philly Pretzel Factory customers in their quest for value, speed and convenience.

Taco Bell breakfast generating up to $120K in incremental sales

In less than six months, the brand's breakfast business is above breakeven and is about 7 percent of the menu mix.

Why your employees are frustrated with you (and what you can do about it)

Restaurants that run a reactive culture operate hour to hour, putting everyone behind and causing frustration with employees and guests.

The perks of using cloud technology in your restaurant

Anthony Lye, chief product officer at Red Book Connect, also shares his thoughts on how the Millennial Generation will affect the workforce.

Focus on order accuracy the top priority for Fiesta Restaurant Group

Pollo Tropical removed some items from the menu to be more efficient and user friendly.

Reliable transportation: What does that mean for hourly workers?

If you’re located in a bike-friendly city, make sure to let seekers know and you may attract new faces.

Auntie Anne’s SVP: Brands have to adapt to compete in marketplace

The pretzel brand is set to significantly expand internationally, as well as in non-mall locations domestically, with its new store prototype.

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NEWS


El Pollo Loco begins public trading at $15 per share

On Thursday, El Pollo Loco Holdings Inc. announced the pricing of its initial public offering of 7,142,857 shares of common stock at $15 per share. According to a news release, in addition, El Pollo Loco has granted the underwriters a 30-day option to purchase up to an additional 1,071,429 shares.

Bloomberg puts Burger King CEO’s age, experience under microscope

Bloomberg Businessweek’s cover today shows a booster seat on top of a throne with the accompanying headline, "Burger King is run by children." The story’s spotlight centers on CEO Daniel Schwartz, who is 33 years old and one of the...

Krystal adds new leadership to marketing, supply chain departments

The Krystal Company has announced additions to its leadership team to support the company’s growth initiative, which includes reaching the $1B mark. Jason Abelkop and Chris Kermode will join the team as chief marketing officer and vice president of supply chain, respectively.

NAACP passes resolution in favor of $15 minimum wage

On Tuesday, the NAACP unanimously passed a resolution supporting a $15 minimum wage. Partial text of the resolution is below. WHEREAS, the promotion of economic justice for all is a cornerstone of the NAACP’s mission, and the organization has steadfastly...

McDonald's issues 81-cent quarterly dividend

McDonald's Board of Directors declared a quarterly cash dividend of 81 cents per share of common stock payable on Sept. 16 to shareholders of record at the close of business on Sept.

Jack in the Box Franchise Association honors multiunit owners

The National Jack in the Box Franchise Association held its 2014 Conference and Tradeshow recently in Whistler, British Columbia, with the theme: "Partnering for Success." The event included an awards ceremony which recognized longtime Jack in the Box entrepreneurs, Michael...

Coffee-flavored beer on tap at Tim Hortons’ new concept store

Tim Hortons has unveiled a new concept store, located in the Metro Toronto Convention Center. CP24.com got a peek at some of the store’s tests this week, alongside the company’s store owners and suppliers. According to the story, coffee-flavored beer,...

Burger King’s largest franchisee adds to portfolio

Carrols Restaurant Group today announced that it has signed a definitive agreement to purchase 21 Burger King restaurants from Kessler Group Inc. The restaurants are located in or around Rochester, N.Y.

Carl’s Jr., Hardee’s brands name new international boss

CKE Restaurants, parent company of Carl’s Jr. and Hardee’s, has announced the promotion of Ned Lyerly to president of its international division. "Demonstrating equal parts diplomacy, business savvy and sheer determination, Ned personifies our company’s commitment to our franchise partners and the growth of our system," CEO Andrew F.

El Pollo Loco sets its terms to go public

El Pollo Loco, a chicken QSR based in California, has announced terms for its IPO. According to NASDAQ.com, the 401-unit chain plans to raise $100 million by offering 7.1 million shares at a price of $13 to $15. El Pollo Loco generated $319 million in sales for the 12 months ended March 31.

Multiunit franchisee growth outpacing restaurant industry growth

According to new data from the Restaurant Finance Monitor’s annual "Monitor 200" ranking, the 200 largest restaurant franchisees in the country saw their total revenues grow by 9 percent in 2013. This growth "easily" outpaced the overall restaurant industry’s growth,...

Will Chick-fil-A’s sales outpace the Golden Arches?

Could McDonald’s sales be outpaced by a privately-held chicken concept that isn’t even open on Sundays? One Wall Street analyst thinks it’s certainly possible within the next 10 or so years. According to the Chicago Tribune, Janney Capital Markets Mark...

Taco John’s creates systemwide competition for cleanest restaurant

Taco John’s has created the Silver Cup contest – a competition to find the cleanest Taco John’s restaurant in the U.S. "Our guests expect a clean dining experience. If they don’t find it at Taco John’s, they will look for...

Burger King's BK Delivers expands into four metro markets

Burger King announced today it has expanded its BK Delivers program into four new markets, including Atlanta, Kansas City, Mo., Fresno, Calif., and Montgomery, Ala. The program already exists in Boston, New York, Miami, Chicago, San Francisco, Sacramento and San...

HMSHost creates technology simulation lab for dining concepts

HMSHost has introduced imagineIT, an airport terminal simulation lab that allows the company to explore new technology solutions for its airport-based dining concepts. The lab is located in Washington, D.C. According to a news release, HMSHost’s imagineIT allows employees and...

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You can't escape the daily operational challenges that come with managing a restaurant. Whether your biggest challenges come from the front-of-house or back-of-house, you'll find resources here to help you manage them.