Think the QSR segment is in trouble? Consider Sonic

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Sonic has dedicated a lot of resources to make sure it's ready for any launch, beginning a promotion before it goes to TV.

FEATURES


Will Apple Pay be good, bad or neutral for the restaurant industry?

Seth Priebatsch, LevelUp's Chief Ninja, prognosticates about the future of Apple's mobile payments platform as it applies to restaurant chains.

How to make more money and have more fun: An unconventional perspective

The best-selling author believes hard work and excellence are the two keys needed for success.

Eliminate complacency to build a thriving enterprise

People, products, markets, customers and processes are dynamic and must change in order to adapt and grow.

McDonald’s 'aggressive change' includes localization, digitization

The company is betting on 'Experience of the Future' initiative to stop hemorrhaging sales.

Panera, Chipotle set sustainability standards by starting small, thinking big

The biggest opportunities to save come with packaging and waste initiatives.

Fast-paced technology changes highlighted in annual Fast Casual State of the Industry report

Restaurant operators are paying their employees more now than they were last year.

Nine keys for driving speed of service

Restaurants can become victims of their own success when high volume slows down service. Check out these tips for satisfying the need for speed.

Firehouse CEO: Restaurant industry dealing with unprecedented headwinds

Union activism, food costs, data breaches and minimum wage debates are just part of the 'external factors' facing restaurant operators.

Fast casual execs weigh successes and failures of QSR segment

The worst attribute about QSR, attendees agreed, is inconsistency – of quality, service, cleanliness, etc.

Taco Bell breakfast achieving profitability in first year

Sunday, Monday and Tuesday breakfast business at Taco Bell now outsells the brand's signature late-night daypart.

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NEWS


Dunkin' Brands gets a lift from Baskin-Robbins US sales

Dunkin' Brands reported its Q3 results Thursday, which included 2-percent comp store sales growth at Dunkin' Donuts, and a 5.8-percent jump at Baskin-Robbins US. Revenue was up 3.4 percent. The company added 120 net new Dunkin' Donuts locations domestically. Despite...

HMSHost adds two execs to support development efforts

HMSHost has appointed Stephanie Havard as EVP of Restaurant Development, overseeing strategic investment, concept development and design and construction; and Derryl Benton has been named as EVP of Business Development, overseeing and extending industry contracts. Both roles will report to...

Consolidated Concepts adds two senior supply chain executives

Wade Winters is joining Consolidated Concepts as vice president of Supply Chain, and Joni Miller is joining as director of Supply Chain.

Int'l Franchise Association, Cyber Security Alliance caution franchisees about cybersecurity

International Franchise Association and the National Cyber Security Alliance will create materials to support a culture of cybersecurity.

Dunkin’ Donuts franchisees strategize beverage, breakfast position

More than 100 members of the Dunkin’ Donuts Independent Franchisee Owners association met this week in Las Vegas to discuss how changes in the beverage and breakfast marketplace may impact their business. According to a news release, the DDIFO members,...

Captain D's opens company store featuring coastal redesign

Captain D's is stepping up its company-owned store game with the opening of its new restaurant in the Five Points area of Birmingham on Oct. 20.

HR director provides tips for discrimination claims

Director of Human Resources David Peasall at FrankCrum, a professional employer organization, spoke out about why companies should prepare for the possibility of discrimination suits

C-stores continue to elevate foodservice offerings in market share fight

The National Association of Convenience Stores' annual show concluded last week in Las Vegas with some sessions covering the continued elevation of foodservice offerings in the segment, threatening market share from traditional limited-service concepts. C-stores are pressured to evolve amid...

Subway adds pathogen control layer to food safety protocol

Subway has added PURE Bioscence Inc.'s PURE Hard Surface disinfectant to its US locations as part of its food safety and sanitization program. According to a news release, PURE Hard Surface disinfectant features a patented, non-toxic, environmentally-friendly SDC antimicrobial molecule....

Midsized business owners cite government regulations as top concern

A new study by research group ADP Research Institute reveals a gap in confidence for midsized businesses when it comes to the US economy. The study found that while only 15 percent of midsized businesses are confident that the US...

Restaurant Finance Monitor’s finance and development conference headed to Vegas

The Restaurant Finance Monitor's annual Restaurant Finance & Development Conference will be held Nov.

SpeedLine launches LiveMaps feature for delivery software

Profitable delivery is the focus of a new software release this week from SpeedLine Solutions. "The drive is often the biggest variable in the profitability of restaurant delivery," Marketing Manager Jennifer Wiebe said in a news release. "Until now, it's...

Long Range Systems adds new chief revenue officer

Long Range Systems has named Dan Murphy as chief revenue officer. In this role, Murphy will oversee the company's US-based sales team as well as develop the domestic dealer and reseller channels in key sales verticals. Murphy most recently served...

Doc Popcorn franchisee puts off retirement for multiunit expansion

Doc Popcorn has awarded a multiunit franchise opportunity to husband and wife, Sam and Mary Sanchez, and their son, Eugene, to develop three locations in the Los Angeles area. They recently opened their first location at the Stonewood Center shopping...

Heartland Payment Systems hosting CEO roundtable at Fast Casual Exec Summit

A quartet of C-suite executives from the fast casual segment will participate in a roundtable Oct. 14 in Denver as part of the annual Fast Casual Executive Summit.

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