Rita's Italian Ice adds CMO

Robin Seward previously served as VP of brand marketing for Arby's. Her team served up the timely and viral "Pharrell hat" tweet.

FEATURES


New Year's resolution: Start the year with a great plan for your business

If you’re one of those people who have great intentions but lack follow through, writing a good business plan is the first major test of your commitment.

Executive round table: Quick-service industry leaders make their 2015 predictions

Localization, transparency and a healthy/indulgent spectrum are expected to accelerate in '15, as are mobile ordering and catering.

How White Castle balances innovation and tradition in restaurant branding

Brand loyalists came up with the phrase, "They're so good, they'll slide down your throat."

Debunking McDonald's service time criticism

Customers and investors prefer innovation and quality over short wait times.

What it takes to build long-term vision

Write down where you want to be in one year, three years or five years as a way to better understand where you are headed and how you are going to get there.

Krispy Kreme sales, traffic jump as company begins loyalty program test

Customers can sign up for the program through their iPhone or Android device and earn reward 'Treats' for future purchases. A national roll out is expected in late 2015.

Competition for talent among hot trends for employers in 2015

The upswing in the economy means competition for talent will heat up in 2015. That means employers need to up their game when it comes to attracting and retaining the best team members.

Hurdles expected to remain in place in 2015 for restaurant operators

In addition to record-high commodities prices, labor inflation, technology costs and health care/menu labeling regulations, there is also intensified competition in foodservice.

Going back to the basics always works

Refer to the failures of your company's ancestors because there is a lot to learn there.

Lessons from a prolific, international restaurant franchisee

The president of QSR International says offering a breakeven promotion around a beverage is the 'most intelligent thing you can do' going into a new market.

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NEWS


McDonald's global comp sales down 1% for 2014

Troubles continue for the fast food giant, with global comp sales down 1 percent for the year and falling guest traffic.

Bojangles’ Selects AMTdirect to manage corporate real estate portfolio

The system centralizes lease terms including rent, taxes, insurance, utilities and other obligations.

Popeyes preliminary FY2014 results positive

Preliminary results for Popeyes Louisiana Kitchen, Inc. show the chicken brand posted same-store sales growth of 6.2 percent for the year and added 148 restaurants in 2014.

Quiznos taps former Krystal exec as new CEO

Quiznos has appointed Doug Pendergast as president and Chief Executive Officer.

Krispy Kreme names new CFO

Cooper succeeds Douglas R. Muir, who has served as CFO since June 2007 and who announced his retirement plans last year.

Heartland to offer Merchant Breach Warranty

If the encryption fails on a Heartland Secure machine, Heartland will reimburse the merchant for the amount of compliance fines, fees and/or assessments the merchant must pay to the card brands, issuing banks and acquiring banks.

McDonald's Japan posts first annual loss in 11 years amid food-safety scandal

Diners have found plastic, vinyl and a human tooth in McDonald's Japan food in recent months.

Dunkin' Brands refinancing debt

Dunkin' Brands' is refinancing $1.8 billion in senior secured credit facilities with $2.3 billion of senior fixed-rate term notes and $100 million of variable funding notes.

NRA board elects Jack Crawford as chair

Crawford, president and CEO of Ground Round Independent Owners Cooperative (IOC), has been a member of the NRA board of directors since 2003.

MenuTrinfo hosting menu labeling webinar for pizza operators

On the heels of the FDA's final menu labeling regulations, issued last month, MenuTrinfo is hosting a free webinar with information on how these rules will impact the pizza segment. The webinar, titled "Any Way You Slice It: Pizza and Menu Labeling," is set for Jan. 7 at 12 p.m.

Wendy's of Montana sold to Washington-based franchisee

Wendy's of Montana has reportedly been sold to Wenspok Resources, based out of Spokane, Washington. According to the Great Falls Tribune, the acquisition included 18 restaurants for an undisclosed amount. Fifteen of the units are located in Montana, two are...

Dunkin' Brands presenting at ICR XChange Conference

Dunkin' Brands executives will present at the the ICR XChange Conference at 10 a.m. on Jan.

Mrs. Fields acquires Maxfield Candy Company

Famous Brands International's subsidiary Mrs. Fields Confections has announced the acquisition of virtually all of the assets of International Confections Company LLC, dba Maxfield Candy Company, including brands Maxxfield Candy and Nutty Guys. According to a news release, Maxfield Candy's previous owner was a longstanding Mrs.

Prolific Hispanic franchisee hopes to open BK Whopper Bar at Houston airport

Guillermo Perales, CEO of Sun Holdings LLC, a is planning on bringing Krispy Kreme back to Houston, as well as several other brands to the Houston's George Bush Intercontinental Airport. According to Houston Business First, Sun Holdings LLC owns and...

NLRB issues complaints against McDonald's as joint employer

The joint-employer model is expected to have a significant impact on franchised restaurant businesses.

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