McDonald’s 'aggressive change' includes localization, digitization

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The company is betting on 'Experience of the Future' initiative to stop hemorrhaging sales.

FEATURES


Panera, Chipotle set sustainability standards by starting small, thinking big

The biggest opportunities to save come with packaging and waste initiatives.

Fast-paced technology changes highlighted in annual Fast Casual State of the Industry report

Restaurant operators are paying their employees more now than they were last year.

Nine keys for driving speed of service

Restaurants can become victims of their own success when high volume slows down service. Check out these tips for satisfying the need for speed.

Firehouse CEO: Restaurant industry dealing with unprecedented headwinds

Union activism, food costs, data breaches and minimum wage debates are just part of the 'external factors' facing restaurant operators.

Fast casual execs weigh successes and failures of QSR segment

The worst attribute about QSR, attendees agreed, is inconsistency – of quality, service, cleanliness, etc.

Taco Bell breakfast achieving profitability in first year

Sunday, Monday and Tuesday breakfast business at Taco Bell now outsells the brand's signature late-night daypart.

Deliver more than food; deliver an experience

Lean on your supply chain partners to innovate for you; they have resources and answers.

Reducing food waste can improve the bottom line and the environment

A study commissioned by the Food Waste Reduction Alliance found that approximately 80 billion pounds of food are discarded into US landfills every year, with restaurants accounting for 37 percent of that waste.

Uber's move into foodservice showcases importance of convenience

Recent partnerships and service launches show that consumers want convenience and are willing to pay for it.

Identifying best practices for restaurant site selection

Getting boots on the ground to narrow down an ideal location is important.

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NEWS


C-stores continue to elevate foodservice offerings in market share fight

The National Association of Convenience Stores' annual show concluded last week in Las Vegas with some sessions covering the continued elevation of foodservice offerings in the segment, threatening market share from traditional limited-service concepts. C-stores are pressured to evolve amid...

Subway adds pathogen control layer to food safety protocol

Subway has added PURE Bioscence Inc.'s PURE Hard Surface disinfectant to its US locations as part of its food safety and sanitization program. According to a news release, PURE Hard Surface disinfectant features a patented, non-toxic, environmentally-friendly SDC antimicrobial molecule....

Midsized business owners cite government regulations as top concern

A new study by research group ADP Research Institute reveals a gap in confidence for midsized businesses when it comes to the US economy. The study found that while only 15 percent of midsized businesses are confident that the US...

Restaurant Finance Monitor’s finance and development conference headed to Vegas

The Restaurant Finance Monitor's annual Restaurant Finance & Development Conference will be held Nov.

SpeedLine launches LiveMaps feature for delivery software

Profitable delivery is the focus of a new software release this week from SpeedLine Solutions. "The drive is often the biggest variable in the profitability of restaurant delivery," Marketing Manager Jennifer Wiebe said in a news release. "Until now, it's...

Long Range Systems adds new chief revenue officer

Long Range Systems has named Dan Murphy as chief revenue officer. In this role, Murphy will oversee the company's US-based sales team as well as develop the domestic dealer and reseller channels in key sales verticals. Murphy most recently served...

Doc Popcorn franchisee puts off retirement for multiunit expansion

Doc Popcorn has awarded a multiunit franchise opportunity to husband and wife, Sam and Mary Sanchez, and their son, Eugene, to develop three locations in the Los Angeles area. They recently opened their first location at the Stonewood Center shopping...

Heartland Payment Systems hosting CEO roundtable at Fast Casual Exec Summit

A quartet of C-suite executives from the fast casual segment will participate in a roundtable Oct. 14 in Denver as part of the annual Fast Casual Executive Summit.

WorkPlace Impact adds restaurant brands to portfolio

WorkPlace Impact, a marketing company that targets consumers directly at work, has added restaurant clients to its portfolio. According to a news release, Subway and Buffalo Wild Wings are among several other chains that are now accessing WPI's permission-based network,...

Some LA area eateries adding 3% surcharge to cover insurance costs

The restaurant owners say the surcharge isn't meant to make a political point, but is simply a way to cover the cost of healthcare for employees while negotiating razor-thin profit margins.

Henny Penny announces leadership and structural changes

Henny Penny has announced several leadership changes and an organizational restructuring.

Expert urges operators to plan 2015 purchasing now

A purchasing forecast should clearly define the components that drive commodity prices, including geopolitical events, weather, planted acres of farmland, crop yields and changes in the import/export market, among other factors.

Good Times announces 11.9% same-store sales increase for Q4

Good Times Restaurants Inc. announced that its Good Times' same store sales increased 11.9 percent in its fourth fiscal quarter ending Sept. 30 over the prior year's increase of 18.2 percent.

Krispy Kreme chief financial officer announces retirement

Krispy Kreme Doughnuts has announced that Doug Muir, chief financial officer, will retire in 2015 after 10 years of service to the brand. The company will launch a comprehensive search to identify his successor, and Muir, 60, will remain in...

Restaurant traffic, sales post solid gains in August

Driven by stronger same-store sales and customer traffic levels and a more optimistic outlook among restaurant operators, the National Restaurant Association's Restaurant Performance Index posted a solid gain in August. The RPI – a monthly composite index that tracks the health of and outlook for the U.S.

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You can't escape the daily operational challenges that come with managing a restaurant. Whether your biggest challenges come from the front-of-house or back-of-house, you'll find resources here to help you manage them.