Dunkin's new sandwich station a 'game changer' for speed and growth

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The brand is launching dark roast coffee next week and is testing smoothies and other 'blender' beverages.

FEATURES


What did you miss at #CONNECTsummit14? Check out the highlights

#CONNECTsummit14 included mobile innovation leaders from across the spectrum: tech, restaurant, retail.

Allergen awareness: Why American brands should be watching the EU

The focus on establishments that serve food items will become more prevalent as the number of people born with allergens continues to increase.

Krispy Kreme's strategy includes becoming a beverage destination

The company plans to test a loyalty program by the end of this year.

Popeyes plans to leverage employee engagement to sustain growth

CEO Cheryl Bachelder said human capital, focused on both employees and guests, is a compelling, profit-driven strategy.

Business lessons from the late founder of Chick-fil-A

Cathy believed the key to success was 'taking care of the customer' and treating each of them like the most important person in the world.

More part-time work? Training younger workers to expect less

A majority of younger job seekers say having a flexible work schedule is most attractive characteristic of a company.

Five steps to creating a successful catering platform

Having a plan is crucial to the success of catering within your organization, and it includes timelines, teams, locations, the menu and marketing.

Wait time zero: The need for speed

Restaurant efficiency experts cite the 7-second rule; a 7-second reduction in customer wait times increases a chain’s market share by as much as 1 percent.

Will Burger King’s competition take advantage of merger backlash?

Fans, politicians are calling for a boycott of Burger King after company establishes Canadian headquarters.

Burger King, Tim Hortons seal merger deal

Despite early media reports, executives from both brands insist their M&A; agreement is not about a tax inversion.

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NEWS


Sonic's top franchisee recognized for embracing technology

Sonic has presented its Troy Smith Hall of Fame award to franchisee Buddy McClain. The award is the highest offered by the Sonic system and is named after the brand’s founder. McClain is the CEO of MVP Sonics.

McDonald’s increases quarterly dividend by 5%

McDonald's board of directors this week declared a quarterly cash dividend of 85 cents per share, payable on Dec. 15 to shareholders of record on Dec.

Krispy Kreme expands share repurchase program

Krispy Kreme's board of directors has increased the company's current share repurchase program from $80 million to $105 million. The current authorization was originally approved by the board in July 2013, and was increased from $50 million to $80 million...

Sonic expects technology initiatives to boost profits in 2015

Sonic Corp.

Bruster’s hires Kahala veteran to lead franchise development

Corey Bradley has joined Bruster's Real Ice Cream as its new vice president of Franchise Development. According to the company, Bradley was hired to help with the chain's turnaround and growth strategy. He most recently served as director of Franchise...

NRA's Educational Foundation seeks neighbor, diversity nominations

The National Restaurant Association Educational Foundation announced today it has begun accepting nominations for its 2015 Restaurant Neighbor and Faces of Diversity American Dream awards. Applications and nomination forms are available online at NRAEF.org/Awards until Nov.

Tim Hortons expects 7 percent U.S. sales growth for Q3

Tim Hortons Inc. today pre-announced preliminary 2014 same-store sales growth results for Q3, ending Aug.

McDonald's may be betting on brunch for turnaround

McDonald's turned in another grim monthly report this week, announcing its US same-store sales in August were down 2.8 percent. This marked the Golden Arches' worst performance in a decade. As part of its turnaround strategy, the company is experimenting...

Yum! Brands increases quarterly dividend by 11%

Yum! Brands Inc.'s board of directors has approved an 11 percent increase in the company's quarterly dividend. The quarterly cash dividend will increase from $0.37 to $0.41 per share and will be effective with the dividend payment to be distributed on Nov.

Delphi plans launch of mobile command center app

Delphi Display Systems Inc. plans to introduce its new Insight Mobile Command Center smart app aimed at providing restaurant operators with real-time monitoring and control of drive-thru operational metrics.

McDonald’s U.S. and global sales continue to slide

McDonald's today announced that global comparable sales decreased 3.7 percent in August. Performance by segment was as follows: U.S. down 2.8 percent; Europe down 0.7 percent; Asia/Pacific, Middle East and Africa down 14.5 percent. CEO Don Thompson said there were...

McDonald’s expands test of build-your-own concept

McDonald’s test of build-your-own burger concepts has expanded from two restaurants in Orange County, California, to four total restaurants in Southern California.

Good Times plans new flavors for boneless wing launch

Good Times Restaurants Inc. announced its 11th consecutive month of two-year same-store increases over 20 percent.

El Pollo Loco finds footing in 'QSR-plus' position

El Pollo Loco announced its second quarter results this week, its first report since public trading began in July. The report included a systemwide sales bump of 5.4 percent.

Delphi to launch drive-thru speed of service optimization solution

Delphi Display Systems Inc. will unveil two new technologies specifically geared toward the QSR industry at FSTEC later this month in New Orleans.

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