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The focus on establishments that serve food items will become more prevalent as the number of people born with allergens continues to increase.
The company plans to test a loyalty program by the end of this year.
CEO Cheryl Bachelder said human capital, focused on both employees and guests, is a compelling, profit-driven strategy.
Cathy believed the key to success was 'taking care of the customer' and treating each of them like the most important person in the world.
A majority of younger job seekers say having a flexible work schedule is most attractive characteristic of a company.
Having a plan is crucial to the success of catering within your organization, and it includes timelines, teams, locations, the menu and marketing.
Restaurant efficiency experts cite the 7-second rule; a 7-second reduction in customer wait times increases a chain’s market share by as much as 1 percent.
Fans, politicians are calling for a boycott of Burger King after company establishes Canadian headquarters.
Despite early media reports, executives from both brands insist their M&A; agreement is not about a tax inversion.
Sonic has presented its Troy Smith Hall of Fame award to franchisee Buddy McClain. The award is the highest offered by the Sonic system and is named after the brand’s founder. McClain is the CEO of MVP Sonics.
McDonald's board of directors this week declared a quarterly cash dividend of 85 cents per share, payable on Dec. 15 to shareholders of record on Dec.
Krispy Kreme's board of directors has increased the company's current share repurchase program from $80 million to $105 million. The current authorization was originally approved by the board in July 2013, and was increased from $50 million to $80 million...
Corey Bradley has joined Bruster's Real Ice Cream as its new vice president of Franchise Development. According to the company, Bradley was hired to help with the chain's turnaround and growth strategy. He most recently served as director of Franchise...
The National Restaurant Association Educational Foundation announced today it has begun accepting nominations for its 2015 Restaurant Neighbor and Faces of Diversity American Dream awards. Applications and nomination forms are available online at NRAEF.org/Awards until Nov.
Tim Hortons Inc. today pre-announced preliminary 2014 same-store sales growth results for Q3, ending Aug.
McDonald's turned in another grim monthly report this week, announcing its US same-store sales in August were down 2.8 percent. This marked the Golden Arches' worst performance in a decade. As part of its turnaround strategy, the company is experimenting...
Yum! Brands Inc.'s board of directors has approved an 11 percent increase in the company's quarterly dividend. The quarterly cash dividend will increase from $0.37 to $0.41 per share and will be effective with the dividend payment to be distributed on Nov.
Delphi Display Systems Inc. plans to introduce its new Insight Mobile Command Center smart app aimed at providing restaurant operators with real-time monitoring and control of drive-thru operational metrics.
McDonald's today announced that global comparable sales decreased 3.7 percent in August. Performance by segment was as follows: U.S. down 2.8 percent; Europe down 0.7 percent; Asia/Pacific, Middle East and Africa down 14.5 percent. CEO Don Thompson said there were...
McDonald’s test of build-your-own burger concepts has expanded from two restaurants in Orange County, California, to four total restaurants in Southern California.
Good Times Restaurants Inc. announced its 11th consecutive month of two-year same-store increases over 20 percent.
El Pollo Loco announced its second quarter results this week, its first report since public trading began in July. The report included a systemwide sales bump of 5.4 percent.
Delphi Display Systems Inc. will unveil two new technologies specifically geared toward the QSR industry at FSTEC later this month in New Orleans.
You can't escape the daily operational challenges that come with managing a restaurant. Whether your biggest challenges come from the front-of-house or back-of-house, you'll find resources here to help you manage them.
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