- WHITE PAPERS
eatsa in San Francisco offers quinoa bowls and zero wait time for customers.
A majority -- 88 percent -- of restaurant patrons indicate a preference for self-service technology at their table, while 12 percent indicated a preference for a kiosk upon arrival.
Millennials are accustomed to technology and like a sensory experience – to touch and feel things – and kiosks give them that opportunity.
The company is betting on 'Experience of the Future' initiative to stop hemorrhaging sales.
The average check at White Castle's all-kiosk restaurant is 20 percent higher than its traditional restaurants.
Using self-service kiosks will provide the chain with customer data to enable more personal engagement and purchasing suggestions.
C-store operators are upping their foodservice offerings, and fro-yo has high margins and minimal maintenance.
Restaurants are interested in adoption for a variety of purposes, including running their point-of-sale system in store, implementing self-serve ordering stations, and promoting loyalty program sign ups.
Chain creates consumer insight team to stay ahead of busy segment.
Higher sales, fewer servers, faster table turns, and happier, more loyal customers – Tableside Point-of-Sale offers all this and more. I foresee that it is going to profoundly change the customer experience for the better. Make POS mobile Typically, a server spends less than 20 percent of his time interacting with customers.
Micros executives show a tablet, web-based mobile POS solution ideal for line-busting, table-side browsing.
McDonald's self-service kiosks are only useful to 30 percent of customers, according to a report.
Burger King opened its 13,000 square foot flagship Paris restaurant.
In a recent case study by food technology provider Nextep Systems, the company outlined the challenged it faced in working with SAVOR…Chicago to accommodate a large number of guests on a budget at Chicago's McCormick Place Convention Center.
A Subway restaurant in Boiling Springs, S.C., has installed a touchscreen ordering system at the drive-thru. According to WYFF4 News, the touchscreen automatically adjusts to any vehicle's height. There are about six Subways in the South Carolina market that feature...
The University of Southern California has become the first U.S. university campus to offer a burrito vending kiosk, reports The Daily Trojan. After installing its burrito vending kiosks at two gas stations in Los Angeles earlier this year, Burritobox selected...
Global technology solutions provider Infusion is using this week's National Retail Federation Show in New York City as the backdrop to showcase its retail technology at its headquarters at 599 Broadway. Central to this showcase will be the work Infusion...
Vivonet Acquisitions Ltd. announced the addition of a consumer self-ordering solution to its cloud POS product line.
CKE Restaurants CEO Andy Puzder thinks the impending regulations from the Affordable Care Act will lead to restaurants hiring more part-time employees and deploying more self-service ordering kiosks. Puzder told the Wall Street Journal that government policies are "stifling young,...
EMN8 Inc., a provider of transactional engagement platforms across mobile, online, kiosk and call center for the limited-service restaurant industry, has been named one of Forbes Magazine's "America's Most Promising Companies." The list features 100 privately-held, high-growth companies. EMN8 works...
The Spanish fast food chain Pans & Company has deployed self-service ordering technology from Wincor Nixdorf that aims to speed processes, improve service and reduce lines. The company installed Wincor's new Pans Express self-service terminals at two recently opened restaurants...
Sonic Drive-In is testing a concept in Texas that adds both speed and convenience for its customers. According to the Dallas Observer, Sonic ordering kiosks have been spotted at seven Shell gas stations throughout Texas, where customers pumping gas can...
New Zealand KFC locations are deploying kiosks this year to speed up ordering, according to the Nzherald.com. KFC France has already deployed kiosks, where customers place their orders on the touchscreen terminals and then pick up meals up from a...
Coinstar Inc. and Seattle's Best Coffee, part of Starbucks Corporation, have announced an exclusive agreement to roll out Coinstar's new Rubi coffee kiosk in the grocery, drug and mass-merchant retail channels featuring Seattle's Best Coffee beverages. The kiosks will begin...
TCBY's soft-serve Greek frozen yogurt is now available in stores nationwide. Honey Vanilla is the first flavor to launch, and includes twice the amount of protein found in the brand's Super Fro-Yo options. The flavor has 110 calories, 0 grams of fat and 20 percent of the daily requirements for both calcium and vitamin D.
Twistee Treat, a QSR chain with 35 locations in Missouri and Florida, has deployed Revel Systems' point-of-sale iPad kiosk system throughout its Florida locations. "I suspected there would be a learning curve with the iPad station, but users just walked...
Self Service technology, cases, and opportunities on QSRWeb.