White Castle’s mobile and kiosk pilots are driving higher check averages

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The average check at White Castle's all-kiosk restaurant is 20 percent higher than its traditional restaurants.

FEATURES


McDonald’s automated cashier: Will it win with millennials?

Using self-service kiosks will provide the chain with customer data to enable more personal engagement and purchasing suggestions.

Equipment launch creates fro-yo opportunity for c-stores

C-store operators are upping their foodservice offerings, and fro-yo has high margins and minimal maintenance.

Why tablets deserve a spot on your restaurant's technology menu

Restaurants are interested in adoption for a variety of purposes, including running their point-of-sale system in store, implementing self-serve ordering stations, and promoting loyalty program sign ups.

TCBY CEO discusses the company's continued evolution

Chain creates consumer insight team to stay ahead of busy segment.

Tableside POS is a game changer

Higher sales, fewer servers, faster table turns, and happier, more loyal customers – Tableside Point-of-Sale offers all this and more. I foresee that it is going to profoundly change the customer experience for the better. Make POS mobile Typically, a server spends less than 20 percent of his time interacting with customers.

NRA 2011: Taking the POS for a walk

Micros executives show a tablet, web-based mobile POS solution ideal for line-busting, table-side browsing.

Kiosks order up quick-service

Studies show the quick-service restaurant industry is finally embracing kiosks.

QSRs find multiple uses for the iPad

While there are plenty of detractors, a number of experts see unlimited possibilities for the device.

Is it time for QSRs to embrace kiosks?

Despite recent test deployments, the QSR segment has been slow to adopt self-service. Here's a look at why.

NRA Show 2009: Smaller crowd meant better business

While attendance was down at this year's NRA Restaurant, Hotel-Motel Show, exhibitors say lead generation was quality over quantity.

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NEWS


Burritobox kiosk arrives at USC

The University of Southern California has become the first U.S. university campus to offer a burrito vending kiosk, reports The Daily Trojan. After installing its burrito vending kiosks at two gas stations in Los Angeles earlier this year, Burritobox selected...

'Restaurant of the future' includes digital menus, order kiosks, virtual hostess

Global technology solutions provider Infusion is using this week's National Retail Federation Show in New York City as the backdrop to showcase its retail technology at its headquarters at 599 Broadway. Central to this showcase will be the work Infusion...

Vivonet kiosk offers self-order solution for restaurants

Vivonet Acquisitions Ltd. announced the addition of a consumer self-ordering solution to its cloud POS product line.

CKE Restaurants CEO: Obamacare will lead to more QSR self-serve kiosks

CKE Restaurants CEO Andy Puzder thinks the impending regulations from the Affordable Care Act will lead to restaurants hiring more part-time employees and deploying more self-service ordering kiosks. Puzder told the Wall Street Journal that government policies are "stifling young,...

EMN8 named a 'most promising' company by Forbes

EMN8 Inc., a provider of transactional engagement platforms across mobile, online, kiosk and call center for the limited-service restaurant industry, has been named one of Forbes Magazine's "America's Most Promising Companies." The list features 100 privately-held, high-growth companies. EMN8 works...

Wincor installs new self-order solution at Spanish restaurant chain

The Spanish fast food chain Pans & Company has deployed self-service ordering technology from Wincor Nixdorf that aims to speed processes, improve service and reduce lines. The company installed Wincor's new Pans Express self-service terminals at two recently opened restaurants...

Sonic tests gas pump ordering kiosks

Sonic Drive-In is testing a concept in Texas that adds both speed and convenience for its customers. According to the Dallas Observer, Sonic ordering kiosks have been spotted at seven Shell gas stations throughout Texas, where customers pumping gas can...

New Zealand KFCs rolling out kiosks

New Zealand KFC locations are deploying kiosks this year to speed up ordering, according to the Nzherald.com. KFC France has already deployed kiosks, where customers place their orders on the touchscreen terminals and then pick up meals up from a...

Seattle's Best Coffee, Coinstar partner for major self-serve kiosk rollout

Coinstar Inc. and Seattle's Best Coffee, part of Starbucks Corporation, have announced an exclusive agreement to roll out Coinstar's new Rubi coffee kiosk in the grocery, drug and mass-merchant retail channels featuring Seattle's Best Coffee beverages. The kiosks will begin...

TCBY's soft-serve Greek Fro-Yo launches today

TCBY's soft-serve Greek frozen yogurt is now available in stores nationwide. Honey Vanilla is the first flavor to launch, and includes twice the amount of protein found in the brand's Super Fro-Yo options. The flavor has 110 calories, 0 grams of fat and 20 percent of the daily requirements for both calcium and vitamin D.

Ice cream shop using iPad kiosks

Twistee Treat, a QSR chain with 35 locations in Missouri and Florida, has deployed Revel Systems' point-of-sale iPad kiosk system throughout its Florida locations. "I suspected there would be a learning curve with the iPad station, but users just walked...

Scala QSR customer wins top digital signage award

Holyfields, a quick-service restaurant based in Germany, won the Gold Apex Award in the food and beverage category during this week's Digital Signage Expo in Las Vegas. Holyfields, a Scala Inc. customer, was recognized for creating a unique self-service ordering...

TCBY opens three units this week

TCBY continues its aggressive expansion plan, opening three new units this week alone, one each in Fort Collins, Colo., its 15th in the state; Columbia, S.C.; and Charlotte, N.C. The owner of the Fort Collins location is Steve Lauer, a...

TCBY opens two more stores

In a year of aggressive growth, TCBY expects to exceed its original goal of 75 new openings, according to CEO Tim Casey. The frozen yogurt chain can add two more to its 2011 list. This week, TCBY opened in Charlotte, N.C., marking its 28th store in that state.

NEXTEP launches self-service platform for foodservice industry

NEXTEP Systems, a provider of customer self-service ordering technology, has launched its Foundation5 foodservice technology platform. Foundation5 provides foodservice operators with a single vendor solution for operating high-volume restaurant concepts, the company said. Historically, restaurants only required cash registers or...

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