How managing expectations leads to better return-to-work outcomes


Healthy employees are good for business, however, the path from injury to resuming work duties is not always as smooth or efficient as your ordering process. Managing expectations can be instrumental in helping you and your injured workers avoid bumps, twists, and turns hindering recovery and return to work.


3 ways restaurants can optimize labor efficiencies and cut costs

Between higher wages and new labor regulations, restaurants are facing a labor crisis — and their existing, outdated processes are doing anything but helping the problem.

4 for 15: 4 speakers, 15 minutes each, limitless knowledge

Three fast casual restaurant operators and other experts share their insights about the industry and how they've found success and value in it.

Are you following the 12 dos and don'ts of restaurant financing?

Although there is no secret recipe for raising funds to open a business, there are some practices that should always be followed and even more to avoid.

Are you following the 12 dos and don'ts of restaurant financing?

Although there is no secret recipe for raising funds to open a business, there are some practices that should always be followed and even more to avoid.

How 'informed' employees will make you more money

Developing a culture of learning is a 365-day commitment that will motivate your staff and have a significant impact on your bottom line if you put in the time and effort.

How helping employees reach financial stability will help your restaurant

Helping employees achieve financial stability by educating them on the public benefits already available not only helps improve the quality of their lives, but also give your restaurant a competitive advantage and a way to save money on insurance and turnover costs in the long run.

Groupon, PeachWorks execs discuss how technology benefits operations

The CEOs of Groupon's Breadcrumb and PeachWorks discuss how their technology can help restaurants and retailers stay relevant.

Top 3 things to know about hourly hiring in 2015

The upcoming year will be filled with changes and trends that affect how you interact with both job seekers and current employees.

State of the Union puts minimum wage, 30-hour work week, joint employer issues in the spotlight

It's been a busy week in Washington. From the State of the Union address to the Supreme Court to more on the minimum wage, here's a round-up of hot public policy topics for restaurants.

Strong growth ahead in 2015, predicts the IFA, but threats are looming

While the economic forecast is strong, headwinds caused by the NRLB's joint employer ruling, minimum wage hikes and ACA implementation could curtail QSR franchise growth in 2015.

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Toast report reveals which technologies restaurant operators are seeking

A Toast Inc. report found that technologies helping restaurant operators with hiring and training staff, Inventory management and online ordering are in demand.

Yogurtland adds 4 senior team members

Yogurtland announced the addition of four new senior team members.

Henny Penny celebrates opening of new training center

Henny Penny, a designer and manufacturer of cooking, holding and display equipment, is expanding again. The company has added 46,000 square feet for a training center within its Wagner Building located west of the company’s headquarters in Ohio.

E-learning collaboration helps restaurants boost business with multicultural guests

DiscoverLink and the Multicultural Foodservice & Hospitality Alliance are teaming up to deliver online cultural intelligence training via a restaurant-optimized learning management system.

McDonald's owner recognized as 'outstanding employer of disabled people'

McDonald’s announced Nancy Endres, owner and operator of the McDonald’s restaurant of East Aurora, New York, received statewide recognition for her efforts to help disabled people.

Research reveals key competencies dictate success, not a person’s age

The generational age of an employee is not a critical as the skill set competency in making a good hire.

Danny Meyer's restaurant brands eliminate tipping

Union Square Hospitality Group announced today that starting in November, it will eliminate tipping at all of its13 full-service venues, while also increasing menu item prices

Krystal announces new SVP of operations

Krystal announced that Scott Gallagher has assumed the role of senior vice president of operations.

Wendy's CEO announces mid-2016 intent to retire, succession plans

The Wendy's Company announced that President and Chief Executive Officer Emil Brolick plans to retire from management duties in May 2016. He is expected to be succeeded by current Executive Vice President, Chief Financial Officer and International Todd Penegor

Bruster's Real Ice Cream names VP of marketing, product development

Jennifer Brinker has been named vice president of marketing and product development for Bruster's Real Ice Cream.

QR-scanning app helps restaurant owners find employees

ZippyApp enables job seekers to complete one common job application online and submit it in on a smartphone, tablet or computer to apply to any restaurant in ZippyApp’s employer network.

Dunkin' announces new VP of federal & state government affairs

Effective Aug. 31, 2015, Michael R. Shutley joined the company as vice president, federal & state government affairs.

Arby’s deploys custom-learning program with Bellevue University

Arby's and Bellevue University have partnered to develop an educational program for Arby's employees.

New York restaurants file objections to $15 minimum wage

Quick serve franchise owners in New York, in a prelude to a possible lawsuit, have filed objections to a proposal to raise the minimum wage of their workers to $15 an hour, according to the Associated Press.

Subway recognizes 'World's Fastest Sandwich Artist'

SUBWAY Sandwich Artist Nitasha Truss, from Tucson, Arizona, is the 2015 SUBWAY Sub Jammers Champion.

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Staffing is critical to the success of any business, but especially in the restaurant industry with its high employee turnover rates. This research center offer insights for human resources managers to help hire, train and retain the best employees.