How to make more money and have more fun: An unconventional perspective

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The best-selling author believes hard work and excellence are the two keys needed for success.

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Eliminate complacency to build a thriving enterprise

People, products, markets, customers and processes are dynamic and must change in order to adapt and grow.

5 steps for keeping your restaurant from getting ICE'd

The US government has stepped up its immigration enforcement efforts in recent years, and all employers -- not just large ones, or ones that employ non-citizens -- are at risk of failing an audit.

Nine keys for driving speed of service

Restaurants can become victims of their own success when high volume slows down service. Check out these tips for satisfying the need for speed.

Firehouse CEO: Restaurant industry dealing with unprecedented headwinds

Union activism, food costs, data breaches and minimum wage debates are just part of the 'external factors' facing restaurant operators.

When it comes to wage protests, do hourly job seekers really care?

Job seekers ages 45-54 years old had the strongest opinion of the impact of wage protests.

How to cultivate a loyal guest at your restaurant

Loyal guests don’t just randomly happen: they are cultivated through good food and great experiences.

Popeyes plans to leverage employee engagement to sustain growth

CEO Cheryl Bachelder said human capital, focused on both employees and guests, is a compelling, profit-driven strategy.

More part-time work? Training younger workers to expect less

A majority of younger job seekers say having a flexible work schedule is most attractive characteristic of a company.

Think like a coach: Train your team year-round

Restaurants must make time for training.

Big data is pointless

Big data is pointless, your data is priceless.

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NEWS


Arby's employee's creation earns a spot on the menu

Brandon Morris, an employee at an Arby's restaurant in Danville, Kentucky, has been named the winner in the Hey Chef Neville! contest, a systemwide menu idea submission contest open to all 71,000 company-owned and franchise restaurant team members, field operations...

Revention POS integrates with HotSchedules

Revention Point of Sale Solutions has announced integration with HotSchedules, a provider of labor management technology solutions. Web-based scheduling, robust communications, and advanced sales forecasting are some of the benefits expected from the integration.

Midsized business owners cite government regulations as top concern

A new study by research group ADP Research Institute reveals a gap in confidence for midsized businesses when it comes to the US economy. The study found that while only 15 percent of midsized businesses are confident that the US...

SpeedLine launches LiveMaps feature for delivery software

Profitable delivery is the focus of a new software release this week from SpeedLine Solutions. "The drive is often the biggest variable in the profitability of restaurant delivery," Marketing Manager Jennifer Wiebe said in a news release. "Until now, it's...

QSR employees to join protests in Ferguson

A number of quick-service employees from Chicago and other cities around the country are planning to travel to Ferguson, Missouri, this weekend for what they're calling "A Weekend of Resistance." According to a press release from the Workers Organizing Committee...

Employee incentive app named New Product of the Year

The app is designed to boost low participation in workplace contests by making the correlation between improved performance and higher compensation visible.

Some LA area eateries adding 3% surcharge to cover insurance costs

The restaurant owners say the surcharge isn't meant to make a political point, but is simply a way to cover the cost of healthcare for employees while negotiating razor-thin profit margins.

Restaurants add 20,000+ jobs in September

The total number of new industry positions over the past year now stands at 289,600.

Webinar to address pitfalls and perils of I-9 compliance

Webinar will help restaurant operators understand the importance of I-9 paperwork.

Jersey Mike's CEO signs pledge to encourage a healthy workplace

Jersey Mike's Subs's CEO/Founder Peter Cancro has signed the National Coalition for Promoting Physical Activity CEO Pledge as part of its commitment to promoting healthful living in the workplace. According to a news release, Jersey Mike's is the first company...

Cousins Subs hires handful of corporate team members

Menomonee Falls, Wisconsin-based Cousins Subs has filled a handful of new corporate roles, including director of operations, real estate manager, training coordinator and public relations and communications specialist. Jason Valentine was recently promoted to director of operations, where he is...

Restaurant Association, UnitedHealthcare partner up for member discounts

The National Restaurant Association has announced exclusive member discounts from UnitedHealthcare on manual medical rates for fully insured business groups with 51 or more eligible employees. According to a news release, through NRA's Health Care HQ, members can access potential...

Taco John’s pressured to take action for 'gaytard' incident (updated)

The ACLU has started a "Stand with Tyler" campaign aimed at Taco John's for an alleged bullying incident involving one of its franchised restaurants. Tyler Brandt, a 16-year-old employee at the Taco John's restaurant in Yankton, South Dakota, claims his...

Seasonal hiring outlook solid, according to survey

Eighty-nine percent of employers anticipate hiring the same number of seasonal workers as 2013, or perhaps more.

SCS Global Services and SafetyChain Software partner for training and automation

SCS Global Services has partnered with SafetyChain Software to provide services for training, certification to third-party food safety schemes, and food safety and quality assurance automation.

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Staffing is critical to the success of any business, but especially in the restaurant industry with its high employee turnover rates. This research center offer insights for human resources managers to help hire, train and retain the best employees.