The impact of employee behaviors and habits on food safety

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Kevin Roberts is an expert in food safety research and training and focuses specifically on overcoming employee barriers to food safety implementation in the commercial foodservice setting.

FEATURES


Taco Bell's new mobile app the brand's 'biggest innovation since the drive-thru'

Taco Bell fans can order ahead, pay, gift and 'Rotate to Reorder.' The company also announced a catering and Google Glass training test.

Who's the boss? Tips for avoiding joint employer liability

Franchisors must clearly define their roles to exclude control over the terms and/or conditions of franchisee's employees.

People don’t just leave bad managers...They also leave bad schedules

Mobile tools help your team plan ahead, and when the schedule finds its way to mobile phones, you can kiss the 'I didn’t know' excuse goodbye.

How to make more money and have more fun: An unconventional perspective

The best-selling author believes hard work and excellence are the two keys needed for success.

Eliminate complacency to build a thriving enterprise

People, products, markets, customers and processes are dynamic and must change in order to adapt and grow.

5 steps for keeping your restaurant from getting ICE'd

The US government has stepped up its immigration enforcement efforts in recent years, and all employers -- not just large ones, or ones that employ non-citizens -- are at risk of failing an audit.

Nine keys for driving speed of service

Restaurants can become victims of their own success when high volume slows down service. Check out these tips for satisfying the need for speed.

Firehouse CEO: Restaurant industry dealing with unprecedented headwinds

Union activism, food costs, data breaches and minimum wage debates are just part of the 'external factors' facing restaurant operators.

When it comes to wage protests, do hourly job seekers really care?

Job seekers ages 45-54 years old had the strongest opinion of the impact of wage protests.

How to cultivate a loyal guest at your restaurant

Loyal guests don’t just randomly happen: they are cultivated through good food and great experiences.

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NEWS


Dunkin' Brands extends NAACP partnership

Dunkin' Brands announced that it will host a new educational webinar as part of its Diversity in Franchising Initiative in partnership with the National Association for the Advancement of Colored People. According to a news release, the goal of the...

Food+Tech Connect, ShopKeep offering support for restaurant growth boot camp

Food+Tech Connect and ShopKeep have teamed up to offer 25 full scholarships to The Power of Brand: Growing Your Restaurant boot camp, taught by former Union Square Hospitality Group CMO Felicia Stingone. "In today's increasingly competitive restaurant industry, I have...

KFC Costa Rica wins regional operations competition

For the second time in three years, KFC Costa Rica has won Yum! Brands regional team challenge competition. The competition, called the C.H.A.M.P.S.

Arby's creates chief people officer position

Arby's Restaurant Group has promoted Melissa Strait, SVP, Human Resources and Leadership Development, to chief people officer, a newly created position reporting to CEO Paul Brown. According to a news release, Strait will be responsible for leading the strategy, development...

HR director provides tips for discrimination claims

Director of Human Resources David Peasall at FrankCrum, a professional employer organization, spoke out about why companies should prepare for the possibility of discrimination suits

Arby's employee's creation earns a spot on the menu

Brandon Morris, an employee at an Arby's restaurant in Danville, Kentucky, has been named the winner in the Hey Chef Neville! contest, a systemwide menu idea submission contest open to all 71,000 company-owned and franchise restaurant team members, field operations...

Revention POS integrates with HotSchedules

Revention Point of Sale Solutions has announced integration with HotSchedules, a provider of labor management technology solutions. Web-based scheduling, robust communications, and advanced sales forecasting are some of the benefits expected from the integration.

Midsized business owners cite government regulations as top concern

A new study by research group ADP Research Institute reveals a gap in confidence for midsized businesses when it comes to the US economy. The study found that while only 15 percent of midsized businesses are confident that the US...

SpeedLine launches LiveMaps feature for delivery software

Profitable delivery is the focus of a new software release this week from SpeedLine Solutions. "The drive is often the biggest variable in the profitability of restaurant delivery," Marketing Manager Jennifer Wiebe said in a news release. "Until now, it's...

QSR employees to join protests in Ferguson

A number of quick-service employees from Chicago and other cities around the country are planning to travel to Ferguson, Missouri, this weekend for what they're calling "A Weekend of Resistance." According to a press release from the Workers Organizing Committee...

Employee incentive app named New Product of the Year

The app is designed to boost low participation in workplace contests by making the correlation between improved performance and higher compensation visible.

Some LA area eateries adding 3% surcharge to cover insurance costs

The restaurant owners say the surcharge isn't meant to make a political point, but is simply a way to cover the cost of healthcare for employees while negotiating razor-thin profit margins.

Restaurants add 20,000+ jobs in September

The total number of new industry positions over the past year now stands at 289,600.

Webinar to address pitfalls and perils of I-9 compliance

Webinar will help restaurant operators understand the importance of I-9 paperwork.

Jersey Mike's CEO signs pledge to encourage a healthy workplace

Jersey Mike's Subs's CEO/Founder Peter Cancro has signed the National Coalition for Promoting Physical Activity CEO Pledge as part of its commitment to promoting healthful living in the workplace. According to a news release, Jersey Mike's is the first company...

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Staffing is critical to the success of any business, but especially in the restaurant industry with its high employee turnover rates. This research center offer insights for human resources managers to help hire, train and retain the best employees.