N.C. Dunkin’ Donuts sued for religious discrimination

A Seventh-Day Adventist in Asheville, North Carolina, has filed a lawsuit against Dunkin’ Donuts for religious discrimination, claiming his scheduled working hours violated his religious beliefs. According to USA Today, Darrell Littrell filed the suit against franchisee Citi Brands LLC...

FEATURES


Popeyes plans to leverage employee engagement to sustain growth

CEO Cheryl Bachelder said human capital, focused on both employees and guests, is a compelling, profit-driven strategy.

More part-time work? Training younger workers to expect less

A majority of younger job seekers say having a flexible work schedule is most attractive characteristic of a company.

Think like a coach: Train your team year-round

Restaurants must make time for training.

Big data is pointless

Big data is pointless, your data is priceless.

Benefits 101: Simple ways to offer education assistance

Sit down with employees taking classes and explore flexible scheduling options.

McDonald's ruling holds franchisors accountable for franchise employee allegations

The National Restaurant Association claims the decision will impede job creation and create 'big business.'

Teaching in-store and digital ordering to play nice

One of the leading brands is on its way to a digital ordering majority. Is your brand ready to handle the demand from outside your walls?

Back to the Basics takes a deep look at the restaurant industry workforce

'I truly believe that great things come from people getting together and collaborating,' Mike Tyler, CEO War Room.

6 steps to promote staff, customer allergen awareness

Have a disclaimer up in your restaurant that lets customers know the efforts made to accommodate diners with special dietary needs.

Why your employees are frustrated with you (and what you can do about it)

Restaurants that run a reactive culture operate hour to hour, putting everyone behind and causing frustration with employees and guests.

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NEWS


Restaurants Canada inks employment search deal with Holland College

Graduates will be able to access Restaurant Canada's research, events and job search.

Hospitality sector lists 500K-plus job openings for seventh consecutive month

Job openings in the hospitality sector topped 500,000 (583,000 job openings) for the seventh consecutive month in July, the first such occurrence since before the Great Recession. July also marked an increase of more than 100,000 job openings over what...

Restaurant Association's ProStart program expands to 49th state

The National Restaurant Association Educational Foundation announced today that Kentucky is the 49th state to join its ProStart Program.

Delphi plans launch of mobile command center app

Delphi Display Systems Inc. plans to introduce its new Insight Mobile Command Center smart app aimed at providing restaurant operators with real-time monitoring and control of drive-thru operational metrics.

Striking QSR employees plan to bring minimum wage protests on global tour

Dozens of arrests have been made today in various cities across the country, as workers continue to walk off their jobs in demand of higher wages.

QSR employees plan 150-city strike this week

Quick-service employees in more than 150 cities are planning on walking off their jobs this Thursday as part of their ongoing protest for a $15-an-hour minimum wage and the right to form a union. The strikes originally began in late...

NRA releases safe food handling training guide for food banks

The National Restaurant Association has released "ServSafe Food Handler Guide for Food Banking," its food-handling training guide for Feeding America's broad network of food bank employees, agency staff and volunteers.

Study reveals most employees see a future for themselves in restaurant industry

As the most extensive research of the restaurant sector workforce in decades, “Who Works in the U.S. Restaurant Industry,” details the opinions of nearly 5,100 Americans who currently work or formerly worked in the industry, as well as those who own or operate restaurants.

National Restaurant Association announces employee education alliance

The National Restaurant Association has announced a new alliance with Job Creators Network (JCN) effort to provide entrepreneurs and business leaders with tools to educate employees about public policy issues.

Bojangles awards nine scholarships worth $1,000 each

Bojangles' has named the recipients of its 2014 Bojangles' Scholarship Award. The $1,000 scholarships will support six Bojangles' team members and three immediate family members of team members.

Henny Penny named a Brinker International Supplier Partner Of The Year

Brinker International, Inc. awards Henny Penny, Highland Baking Co. and HotSchedules with the annual Supplier Partner of the Year Award.

International Franchise Association launches ad campaign battling portion of Seattle's new wage law

The International Franchise Association today has launched an ad campaign battling back against a portion of Seattle's new wage law, alleging proponents of the law have an agenda to undermine the franchise model.

Del Taco deploys PeopleMatter's employee onboarding platform

Del Taco as announced a partnership with PeopleMatter to provide the chain with its cloud-based Applicant Tracking and Onboarding HIRE system as well as a Learning Management System, LEARN. The new HIRE system will be available soon for its more...

University of Houston to offer PhD in Hospitality Administration

The University of Houston's Conrad N. Hilton College of Hotel and Restaurant Management plans to begin offering a Ph.D.

Sonic hones in on operations with crew competition

Sonic's annual Dr. Pepper Sonic Games is down to the final 12 teams that will compete at the chain's national convention in New Orleans.

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Staffing is critical to the success of any business, but especially in the restaurant industry with its high employee turnover rates. This research center offer insights for human resources managers to help hire, train and retain the best employees.