NRA releases safe food handling training guide for food banks

The National Restaurant Association has released "ServSafe Food Handler Guide for Food Banking," its food-handling training guide for Feeding America's broad network of food bank employees, agency staff and volunteers.

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Make time for staff training

Restaurants must make time for training.

Big data is pointless

Big data is pointless, your data is priceless.

Benefits 101: Simple ways to offer education assistance

Sit down with employees taking classes and explore flexible scheduling options.

McDonald's ruling holds franchisors accountable for franchise employee allegations

The National Restaurant Association claims the decision will impede job creation and create 'big business.'

Teaching in-store and digital ordering to play nice

One of the leading brands is on its way to a digital ordering majority. Is your brand ready to handle the demand from outside your walls?

Back to the Basics takes a deep look at the restaurant industry workforce

'I truly believe that great things come from people getting together and collaborating,' Mike Tyler, CEO War Room.

6 steps to promote staff, customer allergen awareness

Have a disclaimer up in your restaurant that lets customers know the efforts made to accommodate diners with special dietary needs.

Why your employees are frustrated with you (and what you can do about it)

Restaurants that run a reactive culture operate hour to hour, putting everyone behind and causing frustration with employees and guests.

Navigating the new food codes: Part 1

Operators need to know the 8 major allergens and the best practices surrounding the use of separate containers and preparation methods designed to prevent cross-contact.

The perks of using cloud technology in your restaurant

Anthony Lye, chief product officer at Red Book Connect, also shares his thoughts on how the Millennial Generation will affect the workforce.

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NEWS


Study reveals most employees see a future for themselves in restaurant industry

As the most extensive research of the restaurant sector workforce in decades, “Who Works in the U.S. Restaurant Industry,” details the opinions of nearly 5,100 Americans who currently work or formerly worked in the industry, as well as those who own or operate restaurants.

National Restaurant Association announces employee education alliance

The National Restaurant Association has announced a new alliance with Job Creators Network (JCN) effort to provide entrepreneurs and business leaders with tools to educate employees about public policy issues.

Bojangles awards nine scholarships worth $1,000 each

Bojangles' has named the recipients of its 2014 Bojangles' Scholarship Award. The $1,000 scholarships will support six Bojangles' team members and three immediate family members of team members.

Henny Penny named a Brinker International Supplier Partner Of The Year

Brinker International, Inc. awards Henny Penny, Highland Baking Co. and HotSchedules with the annual Supplier Partner of the Year Award.

International Franchise Association launches ad campaign battling portion of Seattle's new wage law

The International Franchise Association today has launched an ad campaign battling back against a portion of Seattle's new wage law, alleging proponents of the law have an agenda to undermine the franchise model.

Del Taco deploys PeopleMatter's employee onboarding platform

Del Taco as announced a partnership with PeopleMatter to provide the chain with its cloud-based Applicant Tracking and Onboarding HIRE system as well as a Learning Management System, LEARN. The new HIRE system will be available soon for its more...

University of Houston to offer PhD in Hospitality Administration

The University of Houston's Conrad N. Hilton College of Hotel and Restaurant Management plans to begin offering a Ph.D.

Sonic hones in on operations with crew competition

Sonic's annual Dr. Pepper Sonic Games is down to the final 12 teams that will compete at the chain's national convention in New Orleans.

South Florida McDonald's issue 60-second lunch guarantees

McDonald's restaurants in South Florida are beefing up their speed of service efforts. According to the Miami Herald, from now through Aug.

Restaurant industry adds nearly 19K jobs in July

The National Restaurant Association's Chief Economist Bruce Grindy announced today that the restaurant industry added a net 18,600 jobs in July on a seasonally-adjusted basis. This marks the 53rd straight monthly increase and 25th consecutive month with gains of at...

PeopleMatter teams up with NCR to streamline employee onboarding process

PeopleMatter has announced a new relationship with NCR. As part of the agreement, NCR’s Aloha POS and Back Office technology and the PeopleMatter Platform will be integrated to send employee data, real-time and bi-directionally, between the PeopleMatter Platform and NCR...

Culver's awards educational scholarships to employees

Culver's Very Important Partners Scholarship Program has awarded $317,000 to 254 team members nationwide in 2014 to help them further their education. Culver’s VIP Foundation is a nonprofit entity that was developed in 2002 to assist team members in achieving...

Del Taco installing benefits software to manage Obamacare requirements

Del Taco has selected BenefitFocus' HR InTouch Marketplace cloud-based benefits software solution to support benefits administration and relative requirements from the Affordable Care Act. According to a news release, HR InTouch Marketplace will provide Del Taco with a single online...

San Diego City Council passes minimum wage hike

On Monday, the San Diego City Council approved an ordinance that would raise the minimum wage to $11.50 an hour by January 2017, according to a report from Reuters. It's not a done deal. Mayor Kevin Faulconer, who has threatened to veto the bill, has 10 business days to act.

QSR workers hold first convention to support minimum wage fight

More than 1,000 quick-service employees from around the country participated in the first-ever National Fast-Food Worker Convention last weekend. The convention was held in Chicago and included speakers such as Rep.

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Staffing is critical to the success of any business, but especially in the restaurant industry with its high employee turnover rates. This research center offer insights for human resources managers to help hire, train and retain the best employees.