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Taco Bell fans can order ahead, pay, gift and 'Rotate to Reorder.' The company also announced a catering and Google Glass training test.
Franchisors must clearly define their roles to exclude control over the terms and/or conditions of franchisee's employees.
Mobile tools help your team plan ahead, and when the schedule finds its way to mobile phones, you can kiss the 'I didn’t know' excuse goodbye.
The best-selling author believes hard work and excellence are the two keys needed for success.
People, products, markets, customers and processes are dynamic and must change in order to adapt and grow.
The US government has stepped up its immigration enforcement efforts in recent years, and all employers -- not just large ones, or ones that employ non-citizens -- are at risk of failing an audit.
Restaurants can become victims of their own success when high volume slows down service. Check out these tips for satisfying the need for speed.
Union activism, food costs, data breaches and minimum wage debates are just part of the 'external factors' facing restaurant operators.
Job seekers ages 45-54 years old had the strongest opinion of the impact of wage protests.
Loyal guests don’t just randomly happen: they are cultivated through good food and great experiences.
Dunkin' Brands announced that it will host a new educational webinar as part of its Diversity in Franchising Initiative in partnership with the National Association for the Advancement of Colored People. According to a news release, the goal of the...
Food+Tech Connect and ShopKeep have teamed up to offer 25 full scholarships to The Power of Brand: Growing Your Restaurant boot camp, taught by former Union Square Hospitality Group CMO Felicia Stingone. "In today's increasingly competitive restaurant industry, I have...
For the second time in three years, KFC Costa Rica has won Yum! Brands regional team challenge competition. The competition, called the C.H.A.M.P.S.
Arby's Restaurant Group has promoted Melissa Strait, SVP, Human Resources and Leadership Development, to chief people officer, a newly created position reporting to CEO Paul Brown. According to a news release, Strait will be responsible for leading the strategy, development...
Director of Human Resources David Peasall at FrankCrum, a professional employer organization, spoke out about why companies should prepare for the possibility of discrimination suits
Brandon Morris, an employee at an Arby's restaurant in Danville, Kentucky, has been named the winner in the Hey Chef Neville! contest, a systemwide menu idea submission contest open to all 71,000 company-owned and franchise restaurant team members, field operations...
Revention Point of Sale Solutions has announced integration with HotSchedules, a provider of labor management technology solutions. Web-based scheduling, robust communications, and advanced sales forecasting are some of the benefits expected from the integration.
A new study by research group ADP Research Institute reveals a gap in confidence for midsized businesses when it comes to the US economy. The study found that while only 15 percent of midsized businesses are confident that the US...
Profitable delivery is the focus of a new software release this week from SpeedLine Solutions. "The drive is often the biggest variable in the profitability of restaurant delivery," Marketing Manager Jennifer Wiebe said in a news release. "Until now, it's...
A number of quick-service employees from Chicago and other cities around the country are planning to travel to Ferguson, Missouri, this weekend for what they're calling "A Weekend of Resistance." According to a press release from the Workers Organizing Committee...
The app is designed to boost low participation in workplace contests by making the correlation between improved performance and higher compensation visible.
The restaurant owners say the surcharge isn't meant to make a political point, but is simply a way to cover the cost of healthcare for employees while negotiating razor-thin profit margins.
The total number of new industry positions over the past year now stands at 289,600.
Webinar will help restaurant operators understand the importance of I-9 paperwork.
Jersey Mike's Subs's CEO/Founder Peter Cancro has signed the National Coalition for Promoting Physical Activity CEO Pledge as part of its commitment to promoting healthful living in the workplace. According to a news release, Jersey Mike's is the first company...
Staffing is critical to the success of any business, but especially in the restaurant industry with its high employee turnover rates. This research center offer insights for human resources managers to help hire, train and retain the best employees.
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