Tech in a box: How Dickey's uses big data to target marketing strategies

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During "Tablets: When, Where, Why and How" at the ICX Summit in Chicago, Dickey's discussed its custom-developed business intelligence service called Smoke Stack that analyzes data to help the restaurant connect with customers and increase sales.

FEATURES


5 reasons to personalize your restaurant website now

More and more big name restaurants and chains are creating one-to-one, unique website experiences for visitors to drive higher user engagement and customer conversions based on the time of day, visitor location, number of previous visits and more.

Groupon, PeachWorks execs discuss how technology benefits operations

The CEOs of Groupon's Breadcrumb and PeachWorks discuss how their technology can help restaurants and retailers stay relevant.

How technology is solving headaches for menu labeling

The technology that fuels digital menu boards and ordering kiosks within restaurant locations today is being used to maintain nutritional disclosures in real time.

3 ways restaurants can use automation to drive business value

Exactly how is IT automation helping restaurants?

Why Jersey Mike's added ordering and payments to their mobile app

Rich Hope, CMO of Jersey Mike's Subs, talks about the restaurant chain's mobile app.

Extraordinary measures: The top four areas restaurants should measure for success

Today, forward-thinking restaurant operators are using modern video technology to measure virtually everything from shift readiness to inventory control.

How the Firehouse Subs mobile app meets consumer needs

Don Fox, CEO of Firehouse Subs, talks about the two key ways his brand's mobile app meets customer needs.

Back to the future: 6 innovative technologies saving restaurants money and changing the industry

The restaurant of the future is here, with technological innovations that enable faster, more efficient and more profitable operations than ever.

8 things restaurants should do before building a website

Not sure where to begin? Here are eight things eateries should consider before starting the website building process.

San Francisco Soup Company executive discusses the restaurant's use of BLE beacons

Clayton Chan, COO for San Francisco Soup Company, discusses the restaurant chain's use of BLE beacons.

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NEWS


Filter aims to reduce kitchens' carbon footprint, operating costs

A new filter system captures waste heat from cook lines to preheat water, an ecologically-friendly feature intended to save commercial kitchen operators thousands of dollars a year on gas bills.

Registration open: 'When Seconds Count - Ensuring Retail Business Continuity'

RetailCustomerExperience.com is joining forces with Sierra Wireless to offer a free webinar, “When Seconds Count - Ensuring Retail Business Continuity."

OrderSnapp launches free POS for pizzerias, small restaurants

The tablet is designed for startups looking to control investment costs and current restaurant owners who want to avoid expensive upgrades on old POS systems.

Dunkin' launches Visa Checkout for mobile

The Dunkin' Mobile App enables customers to purchase and reload virtual Dunkin' Donuts Cards.

Ordering solutions start-up now serving 400 restaurant clients

Clorder Inc., a developer of a cloud-based food ordering solution designed to help restaurants enhance their online presence, has added 100 new clients since the beginning of the year.

American Express POS rates lowered to less than 2%

Harbortouch, a POS system and merchant services provider, is offering special pricing on American Express transactions at a rate of 1.99 percent for merchants accepting American Express cards on Harbortouch POS systems, according to a company press release.

Label system to ensure order accuracy for QSRs, fast casuals

Quick serve and fast casual restaurants face more than 10 percent errors in order handling in drive-thru, take out and counter orders.

Colonel Sanders directs drivers via GPS

As part of KFC's comeback campaign, the company announced a partnership with Waze, a community-based traffic and navigation app, to give motorists a new voice option for GPS directions: the voice of Colonel Harland Sanders.

Net Element upgrades POS solution

Net Element has launched Aptito v.2.9, a proprietary cloud-based POS system that provides universal payment acceptance and numerous restaurant productivity upgrades.

Free mobile app to reduce wait times

The Ampersand Group, a mobile technology company, announced the launch of its first restaurant application, Split, allowing diners to pre-order takeout, pay bills and split checks from their smartphones.

Olo celebrates 10 years

Olo, an online and mobile ordering company for restaurants, turned 10 this week.

McDonald's rolls out 'Create Your Taste' self-service kiosks

Now, select McDonald's customers will be able to create their own burgers with McDonald's new "Create Your Taste" self-service kiosks.

Sprinklr acquires NewBrand Analytics

Sprinklr Inc., a social technology company, has acquired NewBrand, a location-specific text analytics software company.

Apex Supply Chain Technologies rolls out self-serve restaurant kiosk

Apex has rolled out a new self-serve restaurant kiosk to allow on-the-go consumers to order from any device and pick up and pay for their food at the kiosk.

Australian Urbanspoon users migrate to new platform

Zomato, a restaurant search and discovery app that provides information for more than1.4 million restaurants, has completed the transition of Australian users following its $52 million acquisition of Urbanspoon at the beginning of the year.

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From point-of-sale (POS) systems to digital menu boards to online ordering, and more...Learn about the latest innovations in restaurant technology and how they can have a positive impact on your bottom line.