Digital signage quickly is replacing static signage in transportation applications. Along with displaying schedule information, digital signage can serve double duty by advertising products and services and generating additional revenue.
Digital menu boards are helping restaurants more effectively and efficiently reach customers. In this guide, sponsored by NEC Display Solutions, learn about content, hardware and how to calculate ROI when deploying a digital menu board.
Customer comments are more important than ratings, scores, trends, and key drivers. This truth is apparent once we
remember that data-heavy surveys began as an imperfect stand-in for real customer dialog.
As our world advances and develops, technology is becoming a great differentiator. Sure, technology’s only as good as the people who use it, but having the best tools in the business doesn't hurt either.
After seeing positive results produced by Mindshare’s VoC technology, Costa Vida wanted a way to showcase and
publicize the customer feedback they were receiving. They found that reviews on other thirdparty
review sites were
infrequent and not indicative of the actual customer experience at Costa Vida locations.
Ghai Management Services was worrried about their network being breached
by hackers and customer credit card data being stolen. Burger King Corporation
made it clear, it’s up to the franchisee to create a safe environment for their
Jason Villmer, IT Manager for all Town & Country Grocers’ locations, needed
a comprehensive Payment Card Industry Data Security Standard (PCI DSS)
compliance and security solution. Although Villmer possessed 10 years
of IT experience with the company, he lacked the time and manpower to
implement an effective plan to protect the network.
As a premier IT services and support company, APEX Digital Solutions, Inc.
was seeking a reputable partner to help them expand their offering into
wireless solutions. With future trends including mobile payment initiatives
and interactive loyalty programs, Jason Lambiris, CEO, saw a need to provide
wireless capabilities to his customers today.
An environment as massive and diverse as the Georgia
Aquarium, the second-largest aquarium in the world with
more than 60 exhibits and 10 million gallons of fresh and
marine water, needs a sophisticated and unique way to
interact and engage with its visitors.
Recent electronic intrusions in some of the most well-known retailers have caused business owners around the country to question
whether or not they are susceptible to cybercriminals, and what they can do to protect themselves.
It’s hard to define a generation, but “Millennials” is the popular term for those who were born between 1980 and 2000. It’s clear that this burgeoning generation has preferences and behaviors different than their predecessors—especially when it comes to jobs.
All brands deliver something.
Smart brands work to deliver an exceptional customer
experience at every customer touchpoint. Other brands
usually succeed only in delivering a wide range of
satisfaction to their customers. It’s up to you to decide
what kind of brand you’re going to be.
The diagram within this download addresses most of the top-level requirements
for a comprehensive Remote Order & Pay or Mobile Commerce
strategy. Some industry segments, e.g. pizza, may have
additional specific requirements. The diagram is presented at
a summary level. View now.
Because the reliability and responsiveness of Mobile Commerce is critical to customer satisfaction, the management system must provide real-time monitoring of every system element, order type, number of users, response times, and transaction outcomes. In addition, the Mobile Commerce solution...
You’ve built a successful QSR brand and it didn’t happen overnight. Developing the brand took many years, including continuous marketing campaigns, loyalty programs, and quality service offerings. From your first store, the brand has developed a nickel at a time....
The widespread adoption of the smartphone has triggered a growing reliance on technology to enhance or expedite daily purchasing events. The average consumer has become increasingly comfortable with eCommerce purchases. This, combined with an ever-present focus on convenience within the...
Avanti Commerce Inc. provides restaurants with a white label, fully customizable platform that enables the end customer to Remote Order & Pay directly from their smartphones, tablets or desktops, enhancing interaction with customers and providing a new, convenient way to Remote Order & Pay.
We surveyed our restaurant employers to better understand their hourly employees and hiring needs. We received over 600 responses from owners, operators and managers with locations ranging from one to 15,000. Of these employers, 30 percent have forty-nine employees or...
BURGER KING Deutschland has equipped its restaurants with plasma displays and interconnected its individual restaurants via a communications network. With its very own TV channel, the King Channel, and a digital menu board, BURGER KING(R) has not only made its...
The German Autobahn welcomes many drivers and
is the world`s third longest network of high quality
highways. If you are one of the 500 million travelers
who annually visit these roads, you have surely seen
many Tank & Rast locations.
StatoilHydro is an integrated technology-based international energy company primarily focused on upstream
oil and gas operations. Ranked #70 on the Fortune 500 list StatoilHydro is the 13th largest petroleum company
in the world.
In Belgian Antwerp, Telenet Mobile has introduced
a brand new, highly innovative shopping concept.
Experience is key in the Telenet mobile store. Consumers
can make use of various types of assistance to help them
choose the right communication devices, mobile phone
plans, and accessories.
Looking to maximise its assets at the London shopping
centre, Westfields Brand Partnership Division looked for
a world class digital signage network to complement
the scale of the site and the consistently high number of
domestic and international visitors.
In 2008, KPN knew it was time to change the retail strategy in its KPN
Primafoon stores when the company found itself facing several challenges:
perceived long waiting times in the stores, a low conversion rate, low
revenues per customer and a low in-store representation of the core
customer focus group (25- to 40-years olds).
The luxury hotel chain Kempinski was
looking for an up-to-date hospitality
signage solution to increase the
information flow quality and optimize
the guest/visitor experience model
and selected NAVORI QL as a platform
By rule of thumb, in traditional poster based printed advertising there is a fraction of a second of
attention aperture to get the message promo, branding - across. This is where Digital Signage
makes a basic difference.
Integrating and deploying a Digital Signage solution entails more than just installing screens and fire
off content it is all about integrating a tool with the intention of optimizing a communications
process towards an audience.
In this day and age, automotive communication opportunities remain largely underexploited.
The Swiss company NAVORI, a global leader in Digital Signage software, takes a pole position in this market
segment with the release of their Navori QL GPS Trigger module.
The NAVORI QL Trigger Software Development Kit enables any integrator or end user to build a
system that even goes beyond through the capability to launch specific content based on a
foreign/third party input.
Smartphones, digital signage, kiosks and other technologies offer endless possibilities for enhancing the customer experience. The 2012 Customer Experience Technology Buyers Guide will help you find the right partners to implement the latest solutions in your business. From the publishers...