Panera, Chipotle set sustainability standards by starting small, thinking big

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The biggest opportunities to save come with packaging and waste initiatives.

FEATURES


Industry trends: Consumers will spend more for transparency, authenticity, safety

Watch for menu trends at airport bars and lounges, Hollywood and convenience stores.

Fast-paced technology changes highlighted in annual Fast Casual State of the Industry report

Restaurant operators are paying their employees more now than they were last year.

Firehouse CEO: Restaurant industry dealing with unprecedented headwinds

Union activism, food costs, data breaches and minimum wage debates are just part of the 'external factors' facing restaurant operators.

Fast casual execs weigh successes and failures of QSR segment

The worst attribute about QSR, attendees agreed, is inconsistency – of quality, service, cleanliness, etc.

How to use technology to turn customers into loyalists

There is no longer a one-size-fits-all approach to marketing; technology is personalizing the customer experience.

When it comes to wage protests, do hourly job seekers really care?

Job seekers ages 45-54 years old had the strongest opinion of the impact of wage protests.

And, action: Culver's turns to Instagram videos to attract millennials

Video marketing is becoming more popular because it takes a 'deeper dive' into the story brands want to tell.

Report: Restaurant mobile websites slow to load digital orders

If mobile websites included a click-to-order button that routed customers to a geolocation API, the brands' mobile experiences would be better suited to handle each query.

Experts share insights on millennial dining-out decisions

Shaped by user-centric devices and the Great Recession, value-conscious millennials are looking for great experiences that are friction-free.

Is grass-fed milk better for you than organic milk?

One industry insider claims grass-fed labels are bringing in customers, more than non-GMO labels.

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NEWS


C-stores continue to elevate foodservice offerings in market share fight

The National Association of Convenience Stores' annual show concluded last week in Las Vegas with some sessions covering the continued elevation of foodservice offerings in the segment, threatening market share from traditional limited-service concepts. C-stores are pressured to evolve amid...

Midsized business owners cite government regulations as top concern

A new study by research group ADP Research Institute reveals a gap in confidence for midsized businesses when it comes to the US economy. The study found that while only 15 percent of midsized businesses are confident that the US...

Demand for breaded chicken sandwiches on the rise

An increasing number of consumers are requesting breaded chicken sandwiches, according to new research from The NPD Group. Servings of breaded chicken sandwiches have grown an average of 3 percent over the last four years, and in the year ending...

Sydney McDonald's tests customizable ordering kiosk

A Sydney McDonald's has piloted a touchscreen kiosk for guests to customize orders

Latest SpenDifference study to forecast 2015 restaurant menu prices

Participants will be entered in a drawing to win a $100 Amazon gift card and will receive a complimentary copy of the findings.

International franchising accelerates for top brands

Franchise Times has published its annual Top 200 list and, once again this year, QSRs dominate the top 10. The top five franchises include McDonald’s, 7-Eleven, KFC, Subway and Burger King, respectively.

Restaurants shave 12% off new menu item calorie counts

The Johns Hopkins Bloomberg School of Public Health documented an average decline of about 60 calories in new menu items in 2013, compared to 2012.

Heartland Payment Systems hosting CEO roundtable at Fast Casual Exec Summit

A quartet of C-suite executives from the fast casual segment will participate in a roundtable Oct. 14 in Denver as part of the annual Fast Casual Executive Summit.

Expert urges operators to plan 2015 purchasing now

A purchasing forecast should clearly define the components that drive commodity prices, including geopolitical events, weather, planted acres of farmland, crop yields and changes in the import/export market, among other factors.

Restaurants add 20,000+ jobs in September

The total number of new industry positions over the past year now stands at 289,600.

Consumers rank Burger King, Five Guys tops for burgers

McDonald's global same-store sales may have been struggling recently, but is French fries haven't lost their luster to American consumers. According to a new Omnibus survey from YouGov, 34 percent of Americans rate McDonald's fries as the best burger chain...

Service, menu variety drive late-night dining occasions

New research from Technomic examines the drivers of late-night dining occasions. While most dinners are prepared at home, 53 percent of consumers use foodservice for these occasions at least once a week, the market research firm said in a news...

Restaurant traffic, sales post solid gains in August

Driven by stronger same-store sales and customer traffic levels and a more optimistic outlook among restaurant operators, the National Restaurant Association's Restaurant Performance Index posted a solid gain in August. The RPI – a monthly composite index that tracks the health of and outlook for the U.S.

Starbucks, Dunkin' rank high for digital gifting experience

RSR Research today released results of its fourth benchmarking study on the digital gifting industry, "Digital Gift Cards: Rewriting the Gifting Rules in the Omni-Channel Age." According to a news release, the study evaluates the gifting experiences of the nation's...

Dunkin' CEO: Franchisees excited about Tim Hortons' merger 'distraction'

Dunkin' Brands' CEO Nigel Travis appeared on Bloomberg TV this week, offering his take on a number of industry trends. Highlights from the interview include: Competition.

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Research the latest restaurant industry trends and statistics. Understanding the trends driving the industry and how to leverage that knowledge for future growth will keep you ahead of your competition.