How Plink works: A Q&A with CEO Peter Vogel
At this year's Retail Customer Experience Executive Summit, attendees got to spend some time with Peter Vogel, CEO of Plink, a platform that allows shoppers to earn points and rewards by dining and shopping offline. Brands that have tested Plink include Taco Bell, Dunkin' Donuts, Quiznos and Arby's. Vogel spoke with editor Cherryh Butler about his company, and the benefits it offers to both customers and operators.
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A good loyalty program will bring back customers
Rewards Network's Megan Flynn discusses how important it is for restaurants to utilize a loyalty program that not only goes after new customers but also keeps old ones coming back. The company … -
NEC kiosk helps customers make healthier choices
NEC's Rich Ventura shows Cherryh Butler, senior editor of FastCasual.com, how the company's kiosks designed for restaurants can allow customers to order healthier meals. -
GeekBeat.TV interviews Yelp exec
The hosts of GeekBeat.TV chat with Darnell Holloway of Yelp about how restaurant owners can use the customer reviews to attract and retain customers. -
Breadcrumb develops POS system geared toward local businesses
Seth Harris, founder of Groupon-owned Breadcrumb, discusses how the company's new POS system works well for small business owners. -
Revention launches ordering platform with integrated POS systerm
Revention has released an online ordering solution called Hunger Rush, which runs on an HTML5 Platform, also has POS capabilities, explains Laura Gaudin, product manager for Revention. She also chats …
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Mobile ordering puts service into customers' hands
Noah Glass, founder of OLO, an online and mobile ordering platform, discusses why mobile ordering is quickly gaining popularity among restaurant customers. -
How the health care law will affect your restaurant
Scott DeFife, the executive vice president of Policy and Government Affairs with the National Restaurant Association, said there were 400 to 500 restaurant operators who stopped by the new Solutions … -
Henny Penny's oil-efficient fryer
Matt Greear from Henny Penny discusses the company's oil- and energy-efficient fryer, which was introduced a couple of years ago. The equipment was designed specifically to help operators save on … -
Vitamix's Modular Blending System
Lisa Klein from Vitamix discusses the company's Modular Blending System, which won a Kitchen Innovation Award at the 2012 National Restaurant Association Show. The system is called "modular … -
LRS' new Table Tracker and survey tool
LRS' CEO Skip Cass discussed the company's Table Tracker tool, which he calls the "GPS for food runners." The system allows runners to be mindful of where their customers are …
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Cuisine Solutions discusses sous-vide technique
Chef Bruno Bertin from Cuisine Solutions discusses the sous-vide cooking technique, which is making a comeback at many restaurants. The technique uses a vacuum pouch and water heat transfer to … -
Why Millennials expect to be engaged via mobile
Sastry Penumarthy, with Punchh, talked at NRA about how important it is for restaurants to engage customers via mobile. -
Survey explains why chains are increasing prices
SpenDifference's Brad Moore shares the results of the company's survey that polled restaurant chains about their price increases. -
Mercury launches text-based mobile loyalty platform
Mercury's Travis Priest talks about the company's new text-based mobile loyalty program. -
ChowNow integrates social media with online, mobile ordering
ChowNow's CEO gives FastCasual.com's Cherryh Butler an inside scoop on how its online and mobile ordering platform is integrated into social media. Each time a customer places an order, he …