Culver's adds OrderAssist for drive-thrus

 
Oct. 16, 2011
Some Culver’s franchisees are taking a proactive approach in accommodating their guests with hearing impairments. About 60 operators in the 440-unit chain have implemented Order Assist, a drive-thru system that makes it easier for those with hearing loss to place their orders.

Topics: Customer Service / Experience , Drive-thru , Operations Management , Staffing & Training , Systems / Technology


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