Fast Food Chain Maintains Training Excellence with Online Tests
Tags: Back Office, Franchising & Growth, Operations Management, Policy / Legislation
Source: QSRweb.com
Type: Case Study
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The restaurants earn the designation of certified training restaurant by meeting many criteria including passing scores on an Operations Assessment, meeting criteria on the Training certification checklist, and having a current food safety certificate. The training managers ensure that manager trainees get complete training in food preparation and operations management.Popeyes requires all certified training managers to take an annual Questionmark™ Perception™ test to ensure their knowledge is up to date. Once manager candidates have completed their training, they too take the exam.

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