Check-In Technology Wins Big for Hard Rock Hotel Biloxi
Sponsored by: NEXTEP SYSTEMS
Type: Case Study
Overview|Download
Hard Rock Hotel and Casino Biloxi wanted to expedite the check-in and check-out process, as well as offer upgrades to its guests. Kiosks from NEXTEP SYSTEMS offered a solution. The kiosks allow guests to:
- Check in, then receive a text message or e-mail when the room is ready
- View floor and room maps, and make changes or upgrades as they wish
- Check in at the airport as they check out of the hotel
Top results from NEXTEP SYSTEMS
Adding Customer-Facing Touchpoints with Kiosks
Self-service makes crowded counter lines a thing of the past Check-In Technology Wins Big for Hard Rock Hotel Biloxi Culinary Academy Gets Boost with Kiosk Deployment Self-order Kiosks Help Boost Food Sales at MinitMart Top results from Customer Service / Experience
ADFLOW & LG Case Study - TELUS Lift & Touch Zone
Online Ordering: Seven Tips for a Successful Implementation Check-In Technology Wins Big for Hard Rock Hotel Biloxi
How to Overcome Retail-Customer Erosion by Capturing New Residents Five Benefits of Single-Shift Employee Training Top results from Self Service
Tech Solutions for Busy Restaurants: Choosing a POS System Boar's Head Deli Makes the Most of Self-Order Kiosks Opinionmeter Improves Customer Survey Feedback with Elo TouchSystems Solutions Culinary Academy Gets Boost with Kiosk Deployment
Customer Experience Technology Buyer's Guide 2012 
