Adding Customer-Facing Touchpoints with Kiosks
Sponsored by: NEXTEP SYSTEMS
Type: Case Study
Overview|Download
Boloco, a fast-growing chain of restaurants, wanted to keep lines moving and ordering efficient. At the same time, Boloco wanted to keep its emphasis on guest service, without having to exponentially increase staff. NEXTEP SYSTEMS offered a solution. This case study, sponsored by NEXTEP SYSTEMS, highlights the benefits of using kiosks to enhance the customer experience, including:
• Freeing staff to focus on customer service enhancements
• Allowing guests to easily customize existing menu items
• Processing payments and accepting loyalty cards
Top results from NEXTEP SYSTEMS
Culinary Academy Gets Boost with Kiosk Deployment Kiosks Increase Efficiency of Dining on College Campuses
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Online Ordering: Seven Tips for a Successful Implementation Self-service makes crowded counter lines a thing of the past Opinionmeter Improves Customer Survey Feedback with Elo TouchSystems Solutions Opportunities emerge for self-service in retail and hospitality
Webinar: Survivor's Guide to Deploying Kiosks Top results from Customer Service / Experience
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Culinary Experience for the Innovators (Slides) Kiosks Increase Efficiency of Dining on College Campuses 
