Adding Customer-Facing Touchpoints with Kiosks
Sponsored by: NEXTEP SYSTEMS
Type: Case Study
Overview | Download
Boloco, a fast-growing chain of restaurants, wanted to keep lines moving and ordering efficient. At the same time, Boloco wanted to keep its emphasis on guest service, without having to exponentially increase staff. NEXTEP SYSTEMS offered a solution. This case study, sponsored by NEXTEP SYSTEMS, highlights the benefits of using kiosks to enhance the customer experience, including:
• Freeing staff to focus on customer service enhancements
• Allowing guests to easily customize existing menu items
• Processing payments and accepting loyalty cards
Top results from NEXTEP SYSTEMS
Check-In Technology Wins Big for Hard Rock Hotel Biloxi Adding Customer-Facing Touchpoints with Kiosks Self-order Kiosks Help Boost Food Sales at MinitMart Boar's Head Deli Makes the Most of Self-Order Kiosks Self-service payments speed lines at Miss. casino Top results from Systems / Technology
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Mobile Tablets, Handhelds Mobilize Workforce to Increase Productivity, Improve Service POS Video Cameras Help Improve Restaurant Service Customer Experience Technology Buyer's Guide 2012 Three Key Considerations When Deploying WiFi In Restaurants Top results from Customer Service / Experience
Are You Ready for Patio Season? Electronic Loyalty Program Boosts Sales Social Media Marketing in the Bar Check-In Technology Wins Big for Hard Rock Hotel Biloxi Turnover's Top Five Most Wanted 
