Franchisees can leverage unique brand equities, proven results and their local expertise to create cost-effective growth opportunities.

A look at some of the most popular mobile apps consumers are using when dining out.

Informational applications can influence the customer experience.

Data collection helps restaurants increase ticket averages, manage inventory and enhance limited-time offerings.

ROI, enhancing the customer experience and sales analytics all make a case for deployment.

A survey of quick-service and fast casual restaurant operators revealed the top benefits they get from digital menu board systems.

Moving to the cloud can help a restaurant operator gain control of IT costs and improve productivity.

Spending less initially on workforce management solutions may end up costing a restaurant operator more in the long run.

Miami Management used video cameras at the point of sale to improve accuracy and speed up drive-thru times.

Investing in a workforce management solution now can help operators avoid costly headaches in the future.

QSRs are laying the foundation for future franchise expansion by launching company-owned stores in new markets.

Digital technology allows operators to move beyond static advertising to create a dynamic messaging system.

Operators should consider the brand's image and marketing services as well as their own assets and qualifications.

Computerizing records, maintaining accuracy and simplifying ordering can save a restaurant time and money.

Restaurant operators now have the ability to combine a restaurant's scheduling application with text messaging to cover shortfalls in the schedule.

Efficient training, reducing theft and decreasing perceived wait time are all part of building a solid foundation for success.

Digital technology helps turn customers’ ordering uncertainty into revenue.

Excessive voids waste customer time, increase food costs and can point to employee theft. A point-of-sale system that reduces voids can help.

Centralized control enables easy access to POS management, including centrally stored files, role-based access and remote configuration.

A successful security strategy relies on understanding the business environment, establishing a comprehensive solution and taking proactive steps to protect networks.

Culver Franchising System wanted to help franchise owners implement more stringent network security measures, easily maintain PCI compliance and offer secure Wi-Fi to customers. SecureConnect from …

Labor costs are one of the biggest expenses QSR operators face. Workforce management automation can help ensure the hiring of more productive employees, freeing managers to focus on tasks that …

New menu laws require restaurants to display nutritional information. Digital menu boards can provide a solution.

Flexible ordering based on how customers speak enables operators to improve customer satisfaction and increase ticket sales.

Digital signage can increase profits, but also it yields benefits that are more difficult to measure. Learn how digital signage can increase customer and employee satisfaction, improve efficiency and …

Taco John’s needed a PCI compliant security solution that wouldn’t require managers to have technical expertise but would ensure credit and debit cards could continue to be processed, even when …

Now that economic data shows the recession is ending, restaurateurs can look forward to brisker business. But with more customers comes the need for more staffing, and managing the additional …

WendCentral Corp., the largest Wendy's franchise in the United States, needed to ensure PCI DSS compliance when it began accepting credit card transactions. It turned to the SecureConnect solution …

New technology is allowing restaurants to have integrated, all-digital systems that improve efficiency and decision making. Real-time data is available to tailor marketing, back-office and training …

In a busy airport, travelers want a convenient dining experience. JMJ-LLC, a Wendy's franchisee, teamed with WAND Corporation to install a state-of-the-art POS system that ensures speed, accuracy and …

In an age of information databases, network connectivity, interactive media, and the Internet, quick access to consumer information has become the norm. Though neither high tech nor electronic, focus …

Everywhere business leaders turn, they find nice-sounding, easy-to-swallow, seemingly plausible solutions to their problems.Corporate leaders talk to their peers, copy their competitors, and copy …

Maintaining consistency of quality and service within a chain of fast food restaurants takes constant vigilance. Restaurant managers need to understand food preparation processes in addition to …

Nino Salvaggio International Marketplace, a grocery chain focused on produce and specialty products and services, wanted to give deli customers faster, more efficient service.“We were looking for a …

A foodborne illness outbreak can severely damage a restaurant's reputation and profits, and leave the restaurant owner liable for lawsuits. Handwashing is a simple and effective way to prevent the …

This special report features interviews with industry experts and operators about the latest must-have technology and best-practices in menu boards.

As cost pressures become a greater concern, quick-service restaurant operators are looking for ways to maximize sales. Because the bulk of QSR sales occur at the drive-thru window, operators want to …

The POS isn't just for ringing up sales any longer. More and more, restaurants use POS systems to control everything from inventory to scheduling.