Starmount Connect™ provides an open shopper engagement platform that helps you deliver a more positive customer experience and save the in-store sale. Through Connect, sales associates and …

Smartphones, digital signage, kiosks and other technologies offer endless possibilities for enhancing the customer experience. The 2012 Customer Experience Technology Buyer’s Guide will help you …

Having the right employees at the right time can be a critical component of success.

How Sodexo and NEXTEP SYSTEMS partnered to create a reliable and flexible restaurant solution.

Grand & Toy decided to expand their digital signage network to their business centres across the GTA following their success with in-store digital signage throughout their stores in Canada.

TELUS Mobility is enhancing the shopping experience with interactive technologies at the point of sale, thanks to LG and ADFLOW.

It’s no secret that building a strong culture in your restaurant can strengthen your brand, but in the high-volume, high-churn environment of the service industry, it can be hard to keep employees …

Single-shift training helps restaurants increase customer service, boost employee flexibility and minimize turnover.

Understanding your customers means understanding how they experience your business. They provide the insights into your organization that ensure you maintain a strong foundation and are able to build …

Kiosks from NEXTEP SYSTEMS use features such as texting to speed check-in and provide upgrades at the Hard Rock Hotel and Casino Biloxi.