BURGER KING Deutschland has equipped its restaurants with plasma displays and interconnected its individual restaurants via a communications network. With its very own TV channel, the King Channel …

With proper planning, you can securely offer your customers the convenience of a BYOD network.

The rise of Bring Your Own Device (BYOD) programs is considered the most radical shift in business computing since PCs entered the workplace. With personal mobile devices now mainstream and able to …

As the temperature rises leading up to summer, so does business, and for restaurants this is the most hectic time of the year. Memorial Day weekend marks the unofficial start of patio season and it …

A look at some of the most popular mobile apps consumers are using when dining out.

Download to see how the PeopleMatter Platform helped Scotty's Brewhouse: -Improve compliance and efficiency, -Increase candidate quality with assessments, -Automate processes to fit its tech-savvy …

Download to see how the PeopleMatter Platform helped Noodles: -Reduce data-entry errors and omissions, -Increase payroll accuracy, -Improve employee engagement and -Optimize hiring and onboarding …

Turnover runs rampant in the service industry. It robs organizations of productivity, profit and high-performing talent. Learn more about each repeat offender, what to do in case of an encounter, and …

Just fill out the form to access ‘Part 1’ of our four-part eBook, “Keys to Keeping Today’s On-the-Go Workforce In the Loop.” We’ll break down the basics of hourly workforce communication …

Just fill out the form to access ‘Part 2’ of our four-part guide, “Keys to Keeping Today’s On-the-Go Workforce In the Loop.” We’ll give you the seven best practices for getting Corporate …

Just fill out the form to access ‘Part 4’ of our four-part communication guide, “Keys to Keeping Today’s On-the-Go Workforce In the Loop.” We’ll give you eight mobile must-have best …

Creating, changing and cost-controlling schedules can leave you feeling beat-up and worked-over. Discover which method — automated or manual — wins-out when we put the two in a head-to-head duel …

Stave off all scamps and scalawags from your service-industry business. Our infographic arms you with the trends, tips and technologies you need to duel-down turnover, including how to: Increase …

There are currently 850,000 unemployed veterans in the U.S. Two new tax credits are aimed at reducing that number while increasing hiring benefits to your bottom line. The Returning Heroes and …

Discover the ‘disconnect’ in using multiple solutions to hire, train, schedule and engage your hourly workforce; why three out of five U.S. orgs can’t optimize their business because of it; and …

Are your labor-management practices 'inferior' to the competition's? Manual methods not making the 'cut' for your hourly workforce? Dissect inefficient paper processes, and discover the 'superior …

A Dallas sub shop is allowing customers the opportunity to participate in a new loyalty program that tracks purchases and redeems rewards using their own existing debit and credit cards. As a result …

Omnichannel retailing is a term increasingly used to describe the maximization of the customer experience through the variety of communications technologies currently available. International Data …

To really succeed in the restaurant business, providing good food is only part of the battle. In order to win over customers and create a loyal following, you have to have amazing customer service.

The largest QSR in the world partnered with Samsung and Avnet to install digital signage in more than 800 stores in the U.S.

Social media helps operators increase speed and accuracy for takeout orders.

How Social Media Benefits the Bar and Nightclub Industry

Smartphones, digital signage, kiosks and other technologies offer endless possibilities for enhancing the customer experience. The 2012 Customer Experience Technology Buyer’s Guide will help you …

Having the right employees at the right time can be a critical component of success.

How Sodexo and NEXTEP SYSTEMS partnered to create a reliable and flexible restaurant solution.

It’s no secret that building a strong culture in your restaurant can strengthen your brand, but in the high-volume, high-churn environment of the service industry, it can be hard to keep employees …

Single-shift training helps restaurants increase customer service, boost employee flexibility and minimize turnover.

Understanding your customers means understanding how they experience your business. They provide the insights into your organization that ensure you maintain a strong foundation and are able to build …

Kiosks from NEXTEP SYSTEMS use features such as texting to speed check-in and provide upgrades at the Hard Rock Hotel and Casino Biloxi.