Converting your restaurant to a single talent management system can improve efficiency and increase your bottom line ROI.

Restaurants are the prime target of choice for cyber criminals. The success rate of their exploits and the financial damages they inflict are astonishing. The average data breach of a non-PCI …

With proper planning, you can securely offer your customers the convenience of a BYOD network.

Integrating a restaurant's POS with online ordering has potential for good, bad and ugly. Here's what to ask before you make the move.

It goes without saying that a great organization is built by great people. Check out the success secrets of the most successful entrepreneurs and business gurus — they all emphasize the importance …

Employee retention. How important is it? Here’s something which may put it into perspective for you: next time you walk through the main seating area, the kitchen, or wherever it is that you employ …

As the temperature rises leading up to summer, so does business, and for restaurants this is the most hectic time of the year. Memorial Day weekend marks the unofficial start of patio season and it …

BAGGU® is a highly successful e-commerce merchant of simple yet high quality bags, pouches and laptop cases. The BAGGU Summer Store is the company’s first brick and mortar retail store. The …

The Bean is a friendly neighborhood coffee shop in New York City that also offers a full menu of other goodies. Ike, the owner, had been using a traditional cash register for years, but was …

The Pretty Penny is a bright, spacious shop featuring a very large and constantly changing collection of vintage and contemporary clothing. Sarah, the ownder, was frustrated with her old-fashioned …

Lucky Dogs Do it Yourself Dog Wash serves the town of College Station, Texas with employees and most of their customers being Texas A&M students. John, the owner, was amazed at how easy it was to get …

GoodyTwos is an artisan toffee company located in Scottsdale. The owners, a dynamic mother/daughter duo, create handcrafted toffee from scratch. Like all great business owners, they are always …

A look at some of the most popular mobile apps consumers are using when dining out.

Digital menu boards are helping restaurants more effectively and efficiently reach customers. In this guide, sponsored by NEC Display Solutions, learn about content, hardware and how to calculate ROI …

Robberies are traumatic for anyone and Wayne Adamcyzk has experienced many during his 36 year employment with McDonalds Enterprises. Director of Operations for 12 high-traffic McDonald’s franchises …

Informational applications can influence the customer experience.

A Dallas sub shop is allowing customers the opportunity to participate in a new loyalty program that tracks purchases and redeems rewards using their own existing debit and credit cards. As a result …

Restaurants are using comprehensive digital media systems to manage the customer experience and increase sales, all while maintaining low total cost of ownership (TCO).

ROI, enhancing the customer experience and sales analytics all make a case for deployment.

No matter what the scale of your job IST has the know-how and the feet on the street to execute your plan quickly and with industry-leading skill and professionalism. Our nationwide field staff of …

The largest QSR in the world partnered with Samsung and Avnet to install digital signage in more than 800 stores in the U.S.

Building lasting relationships, hiring the right people and going above and beyond are three tools in the support toolbox.

PizzaMarketplace.com's inaugural review of the restaurant segment's Top 100 movers and shakers takes a look at the brands, people and trends leading the industry.

A survey of quick-service and fast casual restaurant operators revealed the top benefits they get from digital menu board systems.

Moving to the cloud can help a restaurant operator gain control of IT costs and improve productivity.

Cost savings, better reporting and better tracking are all part of the package with a new style of repair agreement.

Spending less initially on workforce management solutions may end up costing a restaurant operator more in the long run.

Miami Management used video cameras at the point of sale to improve accuracy and speed up drive-thru times.

Our changing economy has pushed all companies to examine each part of their operation to find ways of doing more with less. Efforts to use less people, less time and lower the overall impact to the …

An innovative restaurant concept incorporates kiosks into its efforts to connect with customers.

More than 1 billion smart phones will be in use across the globe by 2015, according to technology research firm IDC. For restaurant operators, the proliferation of smart phone use will continue to …

Smartphones, digital signage, kiosks and other technologies offer endless possibilities for enhancing the customer experience. The 2012 Customer Experience Technology Buyer’s Guide will help you …

When partnering with a technology provider, it's important to ask about integration, support and more.

Displays help speed orders, enable quick board changes and enhance the brand.

POS systems, training, site design and menu mix can all decrease line busting and drive profit.

New technology doesn’t have to mean endless investment. POS systems are available now that integrate Web and mobile apps, offer real-time management tools and are scalable to meet the evolving …

Running digital menu boards at full strength at all times is a sure recipe for a shortened product life. Learn some best practices for maximizing the lifespan of digital menu boards.

A northwestern gourmet pizza delivery company needed to build an online presence and eThor.com offered a solution.

Regardless of network size and number of total locations, it is crucial that fast casual and QSRs consider enterprise-class digital signage systems, and partner with a solutions provider …

What makes LeapfrogPOS.com unique is its ability to fully integrate all aspects of your business. It easly scales from a single store to multiple -- from a single business to complex multi-unit …

Implementing a mobile payments solution doesn't have to be expensive. In this free guide, learn best practices for integrating mobile payments, how to calculate ROI and understand PCI requirements.

Technology and communication can keep revenue out of the hands of thieves.

How Sodexo and NEXTEP SYSTEMS partnered to create a reliable and flexible restaurant solution.

Digital technology allows operators to move beyond static advertising to create a dynamic messaging system.

Computerizing records, maintaining accuracy and simplifying ordering can save a restaurant time and money.

Efficient training, reducing theft and decreasing perceived wait time are all part of building a solid foundation for success.

Get insight into the real-world technology requirements for success, based on a survey of more than 1,200 consumers in North America.

Excessive voids waste customer time, increase food costs and can point to employee theft. A point-of-sale system that reduces voids can help.

Centralized control enables easy access to POS management, including centrally stored files, role-based access and remote configuration.

The lowest price isn’t always an indicator of the best value. Learn how restaurateurs can choose the right alarm system.

Foodservice sales at Nittany MinitMart have risen nearly 10 percent since the company deployed NEXTEP's self-order kiosks.

Recognizing the basic value proposition of consumeroriented technologies — that users don’t have to sacrifice functionality for ease — the leader in workforce management, Kronos, is …

An effective cash management program must be significantly more than paying back shortages. Reimbursement of cash shortages fails to address cash handling deficiencies, poor performance, employee …

Culver Franchising System wanted to help franchise owners implement more stringent network security measures, easily maintain PCI compliance and offer secure Wi-Fi to customers. SecureConnect from …

Flexible ordering based on how customers speak enables operators to improve customer satisfaction and increase ticket sales.

John Michael Bodnar, CFO of Jim 'N Nick's Bar-B-Q, was seeking a fast and efficient solution to his company's ballooning energy bills. Beyond reducing energy consumption and providing a quick return …

Next generation energy management system helps multisite customer reduce electricity consumption by up to 20% per location and produces a return on investment in less than six months.

Digital signage can increase profits, but also it yields benefits that are more difficult to measure. Learn how digital signage can increase customer and employee satisfaction, improve efficiency and …

New technology is allowing restaurants to have integrated, all-digital systems that improve efficiency and decision making. Real-time data is available to tailor marketing, back-office and training …

In a busy airport, travelers want a convenient dining experience. JMJ-LLC, a Wendy's franchisee, teamed with WAND Corporation to install a state-of-the-art POS system that ensures speed, accuracy and …

Wireless payment technology is set to revolutionize restaurant payment transactions. The latest handheld payment systems make paying at the table, at the car, or for delivery a reality and increase …

This is the first in a series of deployer-focused webinars where members of the Self-Service & Kiosk Association Deployer Council discuss key points to help you have a successful self-service program …

The key to capturing the best understanding of a consumer’s thinking and satisfaction regarding a product or business is to ask them at their point-of-experience – the place of their purchase …

With a self-service split-tender application developed by NEXTEP, IP Casino Resort Spa improved patron experience, cut expenses and reduced wait times for patrons at the food and beverage line.

In today's fast-paced world, it's important for restaurant staff to have flexibility — and a reliable platform — in customer service. Mobile point-of-service units allow for on-the-go …

Point-of-sale systems can be a valuable partner when it comes to marketing a restaurant. By building a customer database using POS systems, operators can make their marketing dollars work harder.

The POS isn't just for ringing up sales any longer. More and more, restaurants use POS systems to control everything from inventory to scheduling.