Driving Operational Excellence

Sponsored by Kronos Incorporated
Tags: Back Office, Operations Management, Software - Labor Management, Staffing & Training
Type: Guide
Overview|Table of Contents|Intro|Download

Introduction Setting the table

Chapter 1 Maximizing workforce productivity
The right person
The right time

Chapter 2 Driving customer service and retaining the cream of the crop
Retention

Chapter 3 Managing labor costs
Automating scheduling
Workforce scheduling goes mobile

Chapter 4 Compliance and accuracy
Scheduling penalties
Payment errors
Health regulation compliance

Conclusion