How to Overcome Retail-Customer Erosion by Capturing New Residents
Source: Moving Targets
Type: Guide
Overview|Table of Contents|Intro | Download
Summary 1
Problem of Customer Erosion 2
Where “Regulars” Come From 2
Why People Move 3
Where People Move 3
Psychology of New Residents 4
Five Stages of Moving 5
Facts about New Residents 7
New Residents:Solution to Customer Erosion 8
Lifetime Value of a Customer 8
Calculating the Lifetime Value 9
About Moving Targets 10
Top results from Customer Service / Experience
Online Ordering: Seven Tips for a Successful Implementation
Case Study: Scotty's Brewhouse
Anatomy of a Paper Schedule 5 Reasons to Listen to Your Customers Subway Uses Digital Signage to Increase Sales and Improve Customer Experience Top results from Marketing
Brain Exchange (Slides) Taking BYOD to the Next Level: Leveraging Customers' Mobile Devices to Increase Loyalty and Drive Sales Six Benefits to Marketing at the POS Menu Labeling Mandated in Health Care Reform Act: Digital Menu Boards Serving up Fulfilling Solutions
Webinar: Restaurant loyalty - Mobile innovations to build traffic in 2012 
