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Business Strategy and Profitability News & Media

Part 1:  Cool technologies at the NRA Show 2026

by Mandy Wolf Detwiler — Editor, Connect Media

Editor Mandy Wolf Detwiler spent time in the tech pavilion at the National Restaurant Association Show.

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The 'people-first' philosophy that turned a broke delivery driver into Domino’s largest U.S. franchisee

by Mandy Wolf Detwiler — Editor, Connect Media

Former delivery driver Brian Bailey scaled his Domino’s franchise from a single New Mexico location into a massive 160-store empire by maintaining a strict…

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The success formula that took Everbowl from 1 to 400 locations

I sat down with Jeff Fenster, who built five eight- to nine-figure companies, exited three, and grew Everbowl to more than 100 open locations with almost 40…

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The Power of Financial Planning, Financial Visibility leads to business sustainability

by Kathleen Wood — Founder, K. Wood Partners

To achieve sustainable growth and avoid the "stuck zone," Founders must overcome the emotional avoidance of their financials by owning their P&L, hiring expert…

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Off-premise blitz: Turning pandemic survival tactics into long-term growth engines

by Mandy Wolf Detwiler — Editor, Connect Media

Industry leaders at the Restaurant Franchising and Innovation Summit highlighted how the shift from convenience to a permanent off-premise model requires a…

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Ovation, Tap leaders share tips on crafting a guest feedback strategy

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

A panel talk at the upcoming Restaurant Marketing Workshop will deliver insight on not only getting a guest feedback approach up and running but tips and…

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Innovation in every sip: How Tractor Beverage Co. is changing the beverage landscape

by Mandy Wolf Detwiler — Editor, Connect Media

John Murphy, chief revenue officer of Tractor Beverage Co., discusses the company's award-winning revival of the 17th-century "switchel" and how its organic…

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Mellow Mushroom VP shares secrets to long-term franchise success

In this episode of the Pizza Marketplace podcast, Mellow Mushroom VP of Franchise Development Jamie Cecil discusses the brand's 50-year history of "unicorn…

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How the Best Franchise Groups Get Franchise Communication Right

The bigger your franchise gets, the harder team communication becomes to manage. This guide covers what every franchise operator needs to know about keeping…

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The Power of One Direction: one of the most important and underutilized factors of greatness

by Kathleen Wood — Founder, K. Wood Partners

The "Power of One Direction" is a leadership discipline where Founders transition from keeping strategies in their heads to creating a written plan, providing…

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Wendy’s Q1 sales decline 7.8% as Project Fresh turnaround gains momentum

by Amy Sorter — Writer and Editor, Connect Media

Wendy's reported its Q1 2026 results on May 8, focusing on its Project Fresh initiatives.

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What Every Multi-Location Business Needs to Know About Team Communication

Here's what every multi-location business needs to know about getting team communication right at scale.

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Papa Johns maintains 2026 outlook despite 6.4% North America sales drop

May 8, 2026

Papa John's International Inc. reported a decline in first-quarter profit and North American sales this week, as the pizza chain struggled with a cautious…

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5 restaurant marketing mistakes that cost traffic, leads, revenue

by Mike Kresch — VP of Strategy, Moburst

Restaurants often fail to see a return on marketing when they treat it as a series of disconnected efforts rather than a cohesive, data-driven system focused…

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How McDonald’s 'three-for-three' strategy drove Q1 gains

by Amy Sorter — Writer and Editor, Connect Media

May 8, 2026

McDonald's earnings call discussed how the company's three-for-three concept helped drive numbers in Q1 2026.

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How R&R Brands scaled from a single brand to a multi-brand platform

I sat down with Scott Taylor, Founder and CEO of R&R Brands, a visionary and an industry icon whose fingerprints are on some of the most important…

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6 Signs Your Restaurant Team Communication Is Out of Control

If any of these signs sound familiar, it’s worth seriously rethinking how your team communication is set up.

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The Power of One leadership team: Building a Founder’s leadership team for success

by Kathleen Wood — Founder, K. Wood Partners

May 4, 2026

To scale a business successfully, a founder must transition from being the organization’s primary bottleneck to building a high-level Power of One leadership…

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How One Restaurant Fixed Its Team Communication Chaos (And What Every Operator Can Learn From It)

Most restaurants are losing data, burning out staff, and starting from scratch every time someone leaves. Here's how one multi-location BBQ restaurant fixed…

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Disposable cameras and raw reactions: Why 'imperfect' social media content is winning in 2026

by Mandy Wolf Detwiler — Editor, Connect Media

Marketing leaders from Via 313, ATL Wing Spot, and Hook + Ladder explain how multi-unit restaurant brands can drive sustained foot traffic in 2026 by balancing…

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