Jeff's Bagel Run founder says training key to franchisee success

by Mandy Wolf Detwiler — Editor, Connect Media

In this episode of the Restaurant Operator Podcast, Mandy Detwiler, editor of Pizza Marketplace and QSRweb, chats with Jeff's Bagel Run founder Jeff Perera.

Presented by Jeff's Bagel Run

Use your data or lose your margins

by Oli Ostertag — GM of Operator Cloud, PAR Technology

QSR margins are squeezed by soaring food and labor costs, compounded by potential tariffs. Survival hinges on using existing tech to integrate data, turning…

Great American Cookies, Marble Slab Creamery unify digital experience with new co-branded loyalty app

by Mandy Wolf Detwiler — Editor, Connect Media

Great American Cookies and Marble Slab Creamery launched a new co-branded loyalty app, unifying their digital experience and streamlining ordering for…

From Florida favorite to franchise frontier: The rise of Cannoli Kitchen Pizza

by Mandy Wolf Detwiler — Editor, Connect Media

Cannoli Kitchen Pizza, a quick-service Italian restaurant that began as a beloved mom-and-pop pizzeria in Boca Raton, is now expanding nationwide through…

Pollo Campero VP talks competition, standing out

In an episode of the Restaurant Operator Podcast, Mandy Detwiler of Pizza Marketplace and QSRweb interviews Blas Escarcega, VP of franchise development for…

6 cool things on the NRA show floor

by Mandy Wolf Detwiler — Editor, Connect Media

The National Restaurant Association Show featured a wide variety of food, education and technology. Here are a few of the coolest tech products we found on the…

The dough must go on: How Kyle McPhee built a 16-store Papa Murphy's franchise

by Mandy Wolf Detwiler — Editor, Connect Media

Kyle McPhee rose from a teenage prep worker to the owner of 16 Papa Murphy's franchises by revitalizing struggling stores while focusing on customer service…

Dishing out local store marketing secrets for restaurants

by Mandy Wolf Detwiler — Editor, Connect Media

Hoping to build a loyal customer base in their neighborhoods, restaurant owners can learn actionable local store marketing tactics at the upcoming Restaurant…

LV Petroleum bets on late-night cravings with Checkers & Rally's franchise

by Mandy Wolf Detwiler — Editor, Connect Media

May 16, 2025

LV Petroleum, led by Jeanette Davis, has introduced a new Checkers & Rally's franchise to Las Vegas, marking a significant step in their ambitious QSR…

SynergySuite Recognized with Dual Honors in the 2025 TITAN Business Awards

The 2025 TITAN Business Awards has officially concluded its first season, spotlighting a new class of global business trailblazers.

&pizza CEO doubles down on franchising efforts, increasing growth

by Mandy Wolf Detwiler — Editor, Connect Media

&pizza CEO Mike Burns discusses how the brand lost its identity, found it again and began franchising.

Haven Hot Chicken founders find room for Nashville hot chicken brand

by Mandy Wolf Detwiler — Editor, Connect Media

Haven Hot Chicken has gone from four stores to nine in just 10 months. Learn how the Connecticut-based brand is growing from its co-founders in our latest…

Beyond the burrito: How Taco John's 'People First' approach drives success

by Mandy Wolf Detwiler — Editor, Connect Media

Taco John's emphasizes a "Putting People First" philosophy to combat employee turnover by investing in its corporate leadership, supporting franchisees and…

Smart Kitchens, Smarter Operations: The Next Leap in Restaurant Tech

Discover how Qu’s Smart Kitchen platform leverages IoT, AI, and real-time data to reduce costs, optimize energy, and streamline operations for multi-unit and…

Why regional leadership is key to QSR growth

by Andrew Openshaw — SEO & Content Specialist, Nigel Wright Group

QSR leaders are adopting regional matrix models over traditional country-by-country structures to enhance efficiency and innovation amid industry challenges.

Kraft Heinz honored for innovation

April 30, 2025

Kraft Heinz has been named to Fast Company's annual list of the world's most innovative companies.

SynergySuite Wins Two Gold Stevie® Awards in 2025 American Business Awards®

SynergySuite, a global leader in restaurant management technology, has been awarded two Gold Stevie® Awards in the 23rd Annual American Business Awards®…

Great American Cookies, Marble Slab Creamery hit 80th location milestone

April 21, 2025

Great American Cookies and Marble Slab Creamery are celebrating their 80th location in the Houston area, including both co-branded and standalone locations.

Campuses Turn to Automation to Improve Student Life

Dining leaders are turning to platforms like Botrista to cut costs, ease labor demands, and keep up with Gen Z’s thirst for trending drinks like boba. The…

Donatos Pizza president, CEO wants it to be the household name in pizza

by Mandy Wolf Detwiler — Editor, Connect Media

Donatos Pizza president and CEO Kevin King talks about his career in the pizza industry and what makes his brand a leader in the category amidst rising pizza…